Lake Ohrid

Spacious clean rooms with air conditioning! loved those features. Staff was very kind. Not in an ideal area for a woman travelling alone, as well as the nearest tube stop being a 12 minute walk away, but the property outshined those downsides. Would stay again!

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Brilliant location for seeing sights of London. Walkable to Oxford street and very easy access to buses. Good to have kitchen, ensuite for main bedroom and separate bathroom. Excellent for families. Park lane also organised airport pickup which for 5 pro pole was cheaper than Heathrow express. There is only a washing machine and an air drying rack.