4/10 Poor
Ann W.
27 Jul 2022
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
Great location. Not an accurate listing
We’ve been coming to the lake and staying at rentals through Vrbo for 14 years, and I’m sad to say this was the first time that we were sorely disappointed. We are two families with 7 kids between us.
-First and most egregious was the very misleading differentiation between max occupancy and how many beds there are in the unit. The Vrbo listing said “sleeps 12” but when I spoke with someone on Thursday morning they said that was max occupancy. The listing doesn’t specify and we were three beds short.
-Second was the very weak air conditioning. From about 10am to after midnight the unit was 80 degrees. We were very uncomfortable. It was a very hot weekend but again we’ve been coming to the lake for years and always around this time and never had this kind of problem
-There were many broken appliances and an overall need of maintenance to the unit. The hot water didn’t work in the jack and jill bathroom so we couldn’t use that shower. And the other two showers the hot was cold and the cold was hot. The door of the bathroom in the master was broken. The dryer didn’t dry. The oven door was falling off. The shades in the two masters were missing pieces so it was very bright in the morning.
Overall it was not the property for us, both bc of the size and bc of the lack of maintenance to the
Property. We reached out three times to the manager by phone and twice by email to settle it and never heard back.
Ann W.
Stayed 3 nights in Jul 2022