You booked my family to a motel that was closed for renovations. After a 13 hour drive we arrive to find the motel was closed. A staff person
Don
於 2025 年 5 月住了 1 晚
2/10 很差
Jennifer
2025 年 2 月 14 日
不滿:整潔度、職員與服務和住宿狀況
We showed up to the hotel at 9pm after hours of driving, only to find the hotel was CLOSED. Why couldn't they (or Expedia) notify customers - with reservations - that the place isn't even open?
Jennifer
於 2025 年 2 月住了 1 晚
10/10 優異
Samantha L
2025 年 1 月 1 日
讚好:整潔度和職員與服務
Samantha L
於 2024 年 10 月住了 5 晚
2/10 很差
vijay
2024 年 12 月 18 日
vijay
於 2024 年 11 月住了 1 晚
2/10 很差
Wess
2024 年 11 月 9 日
不滿:整潔度和住宿狀況
The property/ hotel was hit hard by the hurricane. I understand that, but what I did not understand. Is why I was never told that they were closed because of the damage. Tell I made the 5 hour trip there and then I found out the they were closed.
Wess
於 2024 年 11 月住了 1 晚
2/10 很差
Lindsey
2024 年 11 月 3 日
Lindsey
於 2024 年 11 月住了 1 晚
2/10 很差
Kimbley
家人同遊
2024 年 10 月 20 日
They closed and didn’t notify us. We drive up (2 hour drive) and when we got there we were told they won’t reopen until sometime in November. We got there around 6:30 pm. They said we were notified but we hadn’t neither by them or Orbitz of the cancellation. When they found out we had made our reservation through Orbitz, we were told @Oh yeah, we’ve had a few people come to check in today that were through Expedia that we real we hadn’t canceled.” Then I looked at my email and saw they notified me at 5:27 pm the day of the reservation. Check in is anytime after 3pm . We were on the road with small children and had no room when we got there. This is not acceptable. No one who booked through Expedia had been notified. Most hotels in the area were sold out but we did find one because we needed somewhere for the children to rest so we spent $100 more than we had planned. We won’t book here again.
Kimbley
於 2024 年 10 月住了 2 晚
2/10 很差
真實旅客
家人同遊
2024 年 10 月 14 日
不滿:整潔度、住宿狀況和客房舒適度
Disgusting
Very dirty room. Unfriendly staff. Sheets were stained, floor had stains, nasty condition off room was enough to prevent us from returning to this hotel.
真實旅客
於 2024 年 10 月住了 1 晚
2/10 很差
William
2024 年 10 月 8 日
讚好:整潔度和住宿狀況
The hotel was closed when I arrived. They did not inform until I arrived.
William
於 2024 年 10 月住了 1 晚
10/10 優異
Dale
2024 年 9 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Dale
於 2024 年 9 月住了 1 晚
2/10 很差
Sharon
2024 年 9 月 28 日
Sharon
於 2024 年 9 月住了 1 晚
6/10 一般
Polly
2024 年 9 月 13 日
Polly
於 2024 年 8 月住了 1 晚
4/10 欠佳
Mason
2024 年 9 月 9 日
Mason
於 2024 年 9 月住了 1 晚
8/10 不錯
David
2024 年 9 月 7 日
David
於 2024 年 8 月住了 1 晚
6/10 一般
Victor (Atlanta)
伴侶同遊
2024 年 9 月 3 日
讚好:職員與服務和設施服務
Na
Victor
於 2024 年 8 月住了 2 晚
8/10 不錯
Victor (Atlanta)
伴侶同遊
2024 年 9 月 2 日
讚好:整潔度、職員與服務和設施服務
Victor
於 2024 年 8 月住了 2 晚
10/10 優異
Bruce
2024 年 9 月 1 日
Bruce
於 2024 年 8 月住了 1 晚
8/10 不錯
Laura
家人同遊
2024 年 9 月 1 日
讚好:整潔度和職員與服務
Laura
於 2024 年 7 月住了 1 晚
4/10 欠佳
真實旅客
家人同遊
2024 年 8 月 31 日
讚好:職員與服務
不滿:住宿狀況
The shower did not have any pressure. It was just coming out in sporadic spurts.
真實旅客
於 2024 年 8 月住了 1 晚
8/10 不錯
Melissa
家人同遊
2024 年 8 月 29 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Melissa
於 2024 年 8 月住了 2 晚
2/10 很差
Mason
2024 年 8 月 23 日
No hot water
Mason
於 2024 年 8 月住了 1 晚
10/10 優異
Mei
2024 年 8 月 15 日
讚好:整潔度、職員與服務和住宿狀況
Mei
於 2024 年 8 月住了 1 晚
10/10 優異
Evelina
2024 年 8 月 7 日
讚好:整潔度、職員與服務和住宿狀況
Evelina
於 2024 年 7 月住了 3 晚
10/10 優異
Carolyn
2024 年 8 月 5 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This stay was simply to get a refuge from the tropical storm/hurricane Debby. Staff was great. Room was as we requested since my husband is on oxygen and can't walk far. Breakfast was delicious and the staff was exceptional. My only complaint was the blinds wouldn't open. Manager said the part was ordered to fix it. This will be my go to place from now on
Carolyn
於 2024 年 8 月住了 1 晚
8/10 不錯
Laurel A
2024 年 8 月 5 日
讚好:整潔度、住宿狀況和客房舒適度
Ok but not
The noise level in the hotel makes it seem like they forgot the soundproofing. Heard loud music, loud stomping footsteps, voices past 10pm and before 7am.