搜尋拉奈島服務式住宅

「Not a great check-in experience, room had pulled up carpet and broken lamp (upgraded bungalow room) and was not worth the price we paid. Restaurants and Luau on-site were overpriced and underwhelming. The only upside was the manager Gretchen that helped us to move to a different room (lower priced), but better view. We didn't get any money back, but Gretchen was very nice and helped us out.」

「Everything was awesome」

「I chose the wrong check-in time and wanted to change it but no one was working」

「This hotel is a hidden gem. We had an oceanfront lanai room and it was absolutely fantastic. There's nothing like having breakfast on the lanai and looking across the ocean to the island of Molokai. We really liked the size of the kitchen, bathroom, bedroom. Very roomy for the two of us. We also liked being able to bbq one evening on the Weber gas grill. The people at the front desk were really nice and helpful. We arrived after hours and the security guard spent time with us to make sure we...

「员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。」

「Room was fantastic as well as property itself」