Just arrived back from Cyprus. Overall hotel was good, but there were some things that stopped it being excellent.
1. When being booked in we did not have put on our room full board . This had a very poor experience when we went for evening meal.We gave our room number to be told we don't have full board. We had to show our booking showing this was paid for . I then had to go to reception to get resolved. This still was not fully done as the next day I was told we had half board . Again I had to email the management to get fully resolved. This should not of happened if our booking was completed correctly. Because of this we were not explain the full board experience.
2.Electric in our room tripped on night one when we switched on lights in the evening. Reception had to call maintenance to resolve. We had the issue the next evening as it happened again , lucky I seen what the maintenance guy did in trip box and resolved myself.
3. Shelve by safe was unusable with the power plugs as there is a wooden section at back of shelve stopping you putting plug in for kettle. We had to move across to main side table to use
4. No little table to use in main room with tv . We had to take one from balcony to use .
5.Food - Breakfast average . Food luke warm , limited cereal for diabetics
Lunch time , Food very good
Fresh made . Great value with the full board
Evening, Average food across the week .
We had the Executive Suites. Lovely touches across the week with wine,nuts etc