8/10 Good
Dimitrios
Travelled with partner
15 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserva Amazonica is a beautiful property located 40mins by bost from Puerto Maldonado. We spent 2 nights there and generally had a good experience. The lodges are beautiful, clean and well equipped and staff is really nice and attentive. The nature surrounding the hotel is beautiful and there are some small animals / birds that can be found on property. The included excursions are interesting (we mostly enjoyed the canopy walk and lake Sandoval). Unfortunately, we were there during a cold spell and we only had limited animal sightings. A few points for improvement: 1) We didn't have hot water at any point during our stay. Probably ok when it's super hot outside, but not good when the weather is cold 2) Our flight was slightly delayed and we arrived at 15:30 the first day. Lunch was extended to accommodate us, which was great, but there was no communication/ discussion about the details of the excursions, which we only found out during the night boat ride. Would have been good to be able to choose what excursions we wanted, or at least have the schedule upfront so we know what we're doing 3) The SPA is not equipped for cold weather (it's an open building like the lodges) and the massage was not enjoyable due to the room being too cold.
Dimitrios
Stayed 2 nights in May 2024