9.2/10 Wonderful! (16,519 reviews)
The staff was infinitely patient. The hotel is beautiful and a little overwhelming at first. Asking for a handicap room, I appreciated no steps to the living area, the rails in the water closet, and the cleanliness. The tub was beyond impossible for both handicap and older guest though, and we had trouble with the plugs (but was kindly assisted by a facilities employee, who also educated us on the multitude of buttons on the phone) If we could recommend, some type of interactive map app - image map way too difficult to follow with so many walkway offshoots. Very busy hotel, many shops and restaurants, casino nice, concierge and guest services very helpful (although dont always tell you the same thing.)
Reviewed on 11 Nov 2025