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Reviews of The Suites of Lava Hot Springs

2.5 out of 5
The Suites of Lava Hot Springs
63 S 1st East, Lava Hot Springs, ID

Reviews

8.2

Very good

Rating 10 - Excellent. 102 out of 252 reviews" "
Rating 8 - Good. 91 out of 252 reviews" "
Rating 6 - Okay. 37 out of 252 reviews" "
Rating 4 - Poor. 11 out of 252 reviews" "
Rating 2 - Terrible. 11 out of 252 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location and we had plenty of space.
Stayed 2 nights in Jul 2022

4/10 Poor

james

Disliked: Staff & service, property conditions & facilities, room comfort
Out of date
This place hasnt been updated since the 1950's.
Stayed 2 nights in Feb 2022
Response from Greg on 1 Mar 2022
The building is under new ownership and renovations are in the plans. The interiors actually received a minor update back in 2014 when the previous owners purchased the building. We hope you will try us again when the updates are made.

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A very quaint property but the shower diverter was not working properly so much of the shower water was running through tub spout.
Stayed 2 nights in Feb 2022
Response from Greg on 19 Mar 2022
Thank you for staying with us! We are sorry the shower wasn't working for you- we have replaced it now.

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right in the heart of Lava! Perfect for anyone looking to spend a nice weekend enjoying everything Lava has to offer including the nightlife.
Stayed 2 nights in Feb 2022
Response from Greg on 19 Mar 2022
Thank you for staying with us!

6/10 Okay

Kathryn

Travelled with group
Liked: Property conditions & facilities, room comfort
Older building—without regulated heat
An older building, with grungy carpet. That was part of the charm—most places in Lava are older. And the location is great—convenient to walking to Main St and hot springs. But our issue was with the heating source. There’s no way to regulate it. It’s old and is either “hot” with air blowing full force (too hot to sleep comfortably) or off.
Stayed 2 nights in Feb 2022
Response from Greg on 19 Mar 2022
Thank you for staying with us! This year we will be getting a new heating/cooling system installed.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spaciousness, value, parking and everything is within walking distance
Stayed 2 nights in Feb 2022
Response from Greg on 19 Mar 2022
Thank you for staying with us!

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

6/10 Okay

Carolyn

Stayed 2 nights in Jan 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop in Idaho on our way to Jackson Hole. Stayed for 2 days, enjoyed the hot springs and breakfast at the nearby Wagon Wheel. Hotel was clean and the bed was comfortable. Directv was a plus.
Stayed 2 nights in Jan 2022
Response from Greg on 19 Mar 2022
Thank you for staying with us!

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return to Lava Hot Springs
The room was small but had all we needed. Would be nice to have a night stand and light on both sides of the bed. Room was clean and comfy.
Stayed 2 nights in Jan 2022
Response from Greg on 19 Mar 2022
Thank you for staying with us! Most of our rooms have night stands and there are plans to do a remodel in coming future. We hope you will stay with us again after the remodels occur.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Greg on 19 Mar 2022
Thank you for staying with us!

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service
It’s an older property ( as is most of Lava Hot Springs.) They have done a terrific job with updating this one! My only concern was mold from condensation on the bottom of the windows. I know this is a huge problem with winter and moisture. But I think they should wipe off the mold after each client. It’s important!
Stayed 2 nights in Dec 2021

4/10 Poor

Jade

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy Oldy!!! Needs an update bad.
My wife called the week before asking about cleanliness and how old it was/condition (she needs things clean and up to date, is afraid of germs with 2 kids) and the lady said it was good no issues. We arrived and realized it wasn't... hadn't been updated in probably 20 years. dust, mold, stuff that wasn't welcoming at all. The ceiling looked like it was breaking in in the middle, furniture was really old. I said my kids needed to get home and we were leaving, asked for a refund, and she wouldn't. We left anyway. My wife emailed back the next week and got us a refund. The lady up front was super nice, and I'm very grateful she gave us a refund (as we literally dropped our bags and that's it), but really annoying that my wife called specifically asking about cleanliness and condition, and it wasn't like the lady said at all. Was my wife's birthday, and kind of ruined it. We won't be going back... Update your building... Gross!
Stayed 1 night in Nov 2021

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
One night stay. We arrived late, not sure if Julie is the owner but she was nice and made sure we settled in. The one queen room was clean and comfortable. Walking distance to the lava pool and places to eat.
Stayed 1 night in Oct 2021

10/10 Excellent

Brenda, Lehi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find it, easy access..nice cozy room
Stayed 1 night in Oct 2021

8/10 Good

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Suite 4 which is on the ground floor. It was spacious and clean. The kitchen was fairly well equipped with cooking and dining gear for 4 people. Dish-soap was provided but no sponge or scrubber. We did some stove top cooking but did not use the oven, so cannot comment on the functionality of the oven. The microwave is not very powerful, so your bag of popcorn may need more time. The king-size bed in the private bedroom was firm and extremely comfortable as were the pillows, However, there was only one nightstand and bed-side lamp. I would suggest that the management address this issue, because it was my only complaint regarding the bedroom. Our teenagers did not complain about the pull out bed in the living room. The rooms were maintained at a very pleasant temperature. There is a stairwell on the shared wall with Suite 4 and when in use can be somewhat loud in the bedroom. However, despite its closeness to the Blue Moon Bar, the music on Friday night was not too loud. We were there on a weekend where all guests were staying two nights, so the management was not on site but could be reached if needed by phone. We needed more sugar for our coffee, but did not think that our need was urgent enough to bother calling them :-). We will certainly consider this place again if we revisit Lava.
Stayed 2 nights in Oct 2021

10/10 Excellent

Vennessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Cute and spacious. All in all we really enjoyed staying here.
Stayed 1 night in Oct 2021

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place! Close to everything and we loved the gift shop!
Stayed 2 nights in Oct 2021

10/10 Excellent

Pranoy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, owner runs the property and kept in good condition. We stayed for one night and was pleased to stay.
Stayed 1 night in Sep 2021

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Susan

Stayed 1 night in Sep 2021

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay there again
Family of 5 and we stayed in room 6. It was perfect with 2 private rooms and a living room with hideabed. Bathrrom was a bit small but doable since we dont live there lol. Kitchen was nice sized and loved that we had a full size fridge. We were wuthin walking distance to do everything that Lava has to offer. We had no problem with parking since we stayed during the week and not over a weekend. I feel like if we would have stayed over a weekend then we might have had some noises at later hours sunce the bar and the hotel share a wall. But for our stay and with our room we had none to complain about.
Stayed 4 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting - stinky, stained, just gross!
The place stunk horribly and was disgusting. Sheets were stained. Bed was so rickety that it woke our daughter in the other room every time we moved. Sound protection is non existent. Light walking and talking was heard like it was in your own room. We ended up leaving after one night even though we paid for 2. Never been more excited to leave a vacation.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super nice, I was a little sad we were only staying one night. It’s an easy walk from everything in lava hot springs, I would definitely stay again!
Stayed 1 night in May 2021

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

10/10 Excellent

Bou'Nelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Everything was great, the perfect place to stay for a get away, right in the middle of everything. We were able to walk everywhere we wanted to go. I would stay again.
Stayed 4 nights in Jul 2021

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for meal making
We loved the kitchen! It was fully stocked (with everything) - allowing for us to prepare excellent meals during our stay. Beds were comfy.
Stayed 2 nights in Jul 2021

10/10 Excellent

Marcusse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We stayed in a 2 bedroom suite that also had 2 hide a bed couches and a full kitchen. You could easily sleep 8 but the single bathroom is very small so not ideal for larger families. The clerk that checked us in was very nice and told us how to reach her with any problems. There is not a full time front desk available. When we walked into the room there was a very strong smell, the kids said it smelled like maple syrup and sausage. Not unpleasant but a little annoying. We loved the kitchen and full size fridge to stock drinks. We also bought things to make breakfast in the morning. Beds and bedding were in good condition and bathroom towels were thick, fluffy, and appeared new. The bathroom door lock was jammed and we were unable to fully close the door or we would be locked in. Lava Suites is in a good location. The tube rental we used was close and the “Tuber Uber” picked us up and dropped us off from there. Royal pizza, the grocery store, the liquor store, the Blue Moon bar, and the ice cream parlor are all within walking distance. Overall I would give this a good rating and plan on staying there again next time we go to Lava.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a charming place for a family of 5 to stay and enjoy the area (hot springs and tubing).
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, excellent staff. I would recommend to anyone.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pretty good
There are only 4 parking spaces available for this 9 room hotel, so get there early if you want a spot. While the room was nicely furnished and the mattresses were actually comfortable (a BIG plus) the room smelled of old cigarette smoke. The building is non-smoking now, but it obviously wasn't before and they haven't done much to get rid of the smell. All our clothes and towels canned home smelling like it. That was really the only downside. Otherwise it was a nice, quiet place to stay, even with the bar behind you. I would recommend it.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little old building with enough modern updates to be lots of fun and very cozy.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. A little old, smelled a little bit. But it was a nice place. Wish it was a little less expensive though.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host is always so sweet and helpful. This is our second stay.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we stayed in was very nice and super clean. The front desk representative Rachel went above and beyond our expectations. She definitely made our stay memorable. We will definitely be back!
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I'm honestly not sure how to review this hotel. Before my stay, I had some questions, and the hotel owner called me to answer them. She was wonderful. At check-in, the clerk (who might have been the owner, I don't know) was great, too. However, the room itself (#4) was only okay. The mattress on the fold-out sofa bed was terrible (even worse than most foldout beds). When we opened the door to the bedroom, the door handle literally fell out, and the DVD player that I would have sworn was on the amenities list was absent. (Luckily, the smart TV allowed us to sign into our Amazon Video account, so that wasn't a big deal.) The worst part of our trip, however, was the terrible sleep we experienced - in part due to the mattresses and squeaky bed, in part due to the thin walls which allowed me to hear our snoring neighbor saw logs for hours on end (even over top of the in-room sound maker), in part due to the drunken party arriving back at the hotel at 1:30am, and in part due to the trains going by. I don't know how much of this could be controlled, so I don't necessarily even fault the hotel owners. I would just caution anyone choosing to stay at this hotel (or any others in Lava) that you might not get the kind of sleep/vacation that you're hoping for. I had some pretty high expectations for my first post-vax vacation, and I ended up very tired and a bit disappointed.
Stayed 2 nights in May 2021

10/10 Excellent

Dani

Stayed 1 night in Mar 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay
One of tge most decent places to stay in Lava Hot Springs.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and cute. Had everything we needed for a family of 6 with 4 teenagers.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place! Warm and cozy. My family of six loved it.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a little mix up at first(it was my bad). They were really good about helping me through it though. We had an amazing vacation!
Stayed 2 nights in Feb 2021

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2021