“Wunderschöne Anlage – aber der schlechteste Fünf-Sterne-Service, den wir je erlebt haben
Das Grand Hotel Ma&Ma ist eine wunderschöne Anlage. Umso enttäuschender war der Service, den wir während unseres Aufenthalts erlebt haben.
Schon bei den Pool- und Strandhandtüchern erhielten wir widersprüchliche Auskünfte. Im Beachclub erklärte man uns, die schwarzen Liegen seien frei, während wir die weißen mieten könnten. Die schwarzen Liegen waren jedoch mit Handtüchern belegt, ohne dass Gäste zu sehen……
“Well maintained hotel in an excellent waterfront location on the main marina. Conveniently located to restaurants and bars, as well as the petit train to take you up to the old town. Room was very spacious and clean, with very good air conditioning. Breakfast buffet was just ok. Overall highly recommend.”
“We had a lovely stay at Luma Relais de Charme. Sonia and the staff we welcoming and always helpful. The check-in process was simple, we even enjoyed a room upgrade to have a nice large balcony. The continental breakfast was delicious everyday with attentive servers. The room was clean with a very comfortable bed. The hotel was located centrally with quick and easy access to the beach, restaurants and local attractions! Thank you!!”
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