「The hotel’s reservation system was down when arrived but the desk manager and another manager worked to get us into a room quickly despite not having access to the computer system. We were impressed that they went out of their way to help us rather than telling us that we would have to wait to check in until the system was back up and running.」
「The hotel’s reservation system was down when arrived but the desk manager and another manager worked to get us into a room quickly despite not having access to the computer system. We were impressed that they went out of their way to help us rather than telling us that we would have to wait to check in until the system was back up and running.」
Melissa