This resort is amazing! Staff and customer service are excellent. Food an hospitality are five stars!
George
於 2023 年 9 月住了 3 晚
4/10 欠佳
Fred
家人同遊
2023年9月4日
不滿:整潔度和住宿狀況
We stayed here 2 years ago. This was probably a great hotel 20 YEARS AGO. It has all the makings to be great again BUT someone has to put the money back into it. Elevators are old and dirty. The views once you get to your room are out of this world. Spend the money and make it nice again. This could be a 5 star hotel
Fred
於 2023 年 8 月住了 1 晚
4/10 欠佳
Antonios
2023年9月1日
讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
Stay away from room 224 which is close to sewage
Our room was downgraded because the original booked room was smelling sewage (really bad that my wife got an allergic reaction). The reception neglected to make any compensation for the downgraded room to two twin beds instead of the original booked king size bed. Few minors were like missing hot water (only warm water locked to specific safe temperature at the shower) and super loud music from a wedding event outside the rooms.
Antonios
於 2023 年 8 月住了 1 晚
2/10 很差
Anne
伴侶同遊
2023年8月25日
不滿:整潔度、職員與服務、設施服務和住宿狀況
In one word DISGUSTING. We had to change rooms three times before we got one that was actually fit for human habitation. First room No. 303 had a mattress which had significant faeces and urine stains. Second room No. 220 stunk of raw sewage and had mould and termite damage in the bathroom. Third room No. 103 had air con that was set at 26 deg Celsius and way too hot.
Overall the place is very dated with useless aircon, crappy lifts that don’t work most of the time and very arrogant and unhelpful management / reception staff. The other cleaning and service staff were excellent and they too could see and smell everything I have stated in this review. I would never go back and strongly recommend that you look elsewhere.
In an attempt for them to mask / fix the sewage smell, they sprayed some unknown substance in the ducts which resulted in me being unwell for two days and confined to the room. When this was brought to the managers attention he was basically dismissive and would not provide details of the substance used. I even requested an incident report which is unheard of to them and still not received.
Anne
於 2023 年 8 月住了 3 晚
8/10 不錯
Alexander
多人同遊
2023年8月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alexander
於 2023 年 8 月住了 7 晚
10/10 優異
Polys
2023年8月20日
Polys
於 2023 年 8 月住了 4 晚
2/10 很差
EMANUEL
2023年8月18日
不滿:整潔度、設施服務和住宿狀況
Beautiful location. But 1 star property at best NOT 5 STAR....
Dirty, allot of deferred maintenance. Dirty elevators when they worked. No air conditioning in common areas lobby restaurants. Limited food options some staff good. But most were not accommodating to help . Hvac in room was not cooling. Mold mildew in bathrooms, bath shower fixtures not working properly. Worn out floors, walls furniture and linens .....
EMANUEL
於 2023 年 8 月住了 3 晚
4/10 欠佳
Tasia
2023年8月12日
Tasia
於 2023 年 8 月住了 2 晚
10/10 優異
George
2023年8月12日
George
於 2023 年 8 月住了 3 晚
10/10 優異
Maria
家人同遊
2023年8月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was such a wonderful experience to stay at the Ionian Blue hotel people. It was so clean and the staff was so friendly and willing to help. We truly enjoyed our vacation in Lefkada.