「Beautiful hotel, well maintained , but the SERVICE needs significant improvement.
I specifically booked this hotel because I wanted a room with a mountain view. When I arrived, however, the only view from my room was a tree. I went to the front desk and explained that I had specifically booked a mountain view, but instead of addressing the issue, I was told “YES, YOU HAVE MOUNTAN BEHIND THE TREE”. I was also told that nothing could be done unless I paid extra to move to another room.
I had to...
「First I must say this is a new looking hotel, nice and pleasant.
Upon our arrival we got the room but it had a sewar odor, after telling the receptionist, they said this happens when the room is unoccupied for a while, so we got another room.
Regarding the room, it says that there is a cealing cooling system, and unfortunately, It did not provide. There is no way to control the temp, we were there in June and it was hot.
When we checked in we were asked if we must have everyday cleaning, and we...
「Tolle Unterkunft mit Luft nach oben …,
Hatten Penthouse gebucht, für den Preis hätte ich eigentlich schon erwartet dass zumindest Minibar gefüllt ist oder zumindest eine Flasche Wein oder Sekt am Zimmer steht.
Essensauswahl war überschaubar, waren bereits in umliegenden Hotels die vom Preis günstiger waren, jedoch mehr Auswahl an Vor- und Nachspeisen hatten.
Eine einzige Nachspeise z.b. finde ich zu wenig」