预订伦纳德敦酒店宾馆住宿限时优惠

“First impression was Very positive... the receptionist that was working during my arrival receives 5 stars in my opinion. This is how I and all guest should be greeted when arriving at a hotel. She was friendly, outgoing, professional and informative. Now on the negative. 1.- The mattresses are definitely due for an upgrade as well as the chairs in the lobby that when you sit down, you practically sink down about a foot. 2.-Continental breakfast is misleading. A couple of microwave……

“Breakfast was outstanding!”

“Poor shower quality & poor quality linen. No food in morning or if available little in quantity or quality.”

“Entirely convenient and well maintained and managed. The room was immaculate, the staff were friendly and helpful. Breakfast had so many options!”

“Breakfast nasty”

“Room was clean and comfortable. Breakfast area was well maintained. Staff were friendly and helpful. Public spaces were well kept.”

“When we came to check-in, the person on duty said he couldn’t give us the king size room we booked thru Expedia because a customer has asked to be put next to their friend’s room but they were coming the next day. So he gave us a dbl queen rm. The following night, there was so much noise in the hallway by our room close to 11pm. When I popped my head out the door, it was one of the front desk clerks yelling profanities about kids to allowed to leave the room. Needless to say, we barely slept……

“The shower curtain in our bathroom was installed incorrectly making taking a shower a little tricky. The bathroom sink drained very slowly. The couch in the room was so hard it was uncomfortable to sit on. The "free" breakfast bar was disappointing. There were runny scrambled eggs. The egg container was half full of liquid (I assumed it was water). There was no meat selection. The previously frozen breakfast sandwiches looked very unappealing. On the positive side, the staff were friendly.”

“Room was clean and comfortable. Staff was helpful and professional.”

“We had an excellent stay, and I especially want to recognize Carina at the front desk for her outstanding customer service. After breakfast, my husband accidentally left his phone behind. Carina found it and made sure it was safely returned to us. She was incredibly accommodating, professional, and genuinely kind throughout the entire experience. Her honesty and willingness to help made a stressful situation turn out wonderfully. Employees like Carina truly make a difference, and she made our……

“😒”