「Robin at reception was a true gem and the best part about the hotel.
After her showing us to our room it all went downhill sadly.
Bar staff and restaurant staff were inconsistent, didn't listen, were abrupt and stopped talking to us to chat to other people that had entered the pub. No thank you after the purchase of drinks, just a swift turn away. Told us what soup was available after I'd mentioned a week of Puree'd soup in Scotland had not been good... what soup did I get, puree'd veg after...
「Robin at reception was a true gem and the best part about the hotel.
After her showing us to our room it all went downhill sadly.
Bar staff and restaurant staff were inconsistent, didn't listen, were abrupt and stopped talking to us to chat to other people that had entered the pub. No thank you after the purchase of drinks, just a swift turn away. Told us what soup was available after I'd mentioned a week of Puree'd soup in Scotland had not been good... what soup did I get, puree'd veg after...
Kelly