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"Shuttle bus hours of operation not so convenient. We had to take a shuttle hours before our flight with young children as there were no shuttles after that time before our flight. When we returned from our trip and requested a shuttle back to the hotel for our second stay, the receptionist was very rude and told us there were no more shuttles. Were travelling with young children who were very tired. They did eventually send a shuttle after we waited for quite some time. Recommend staff being trained to be friendlier and understanding for guests travelling with children. Room clean. Great breakfast selection. All other staff were friendly. Was just this person. Not sure i could recommend this hotel for families. But aside from that it was a good experience."

"I got charged a $10 entertainment fee for what I do not know. I got the room through Expedia and on the bill from Expedia it says this is the total price I will pay? Without this $10 fee? The fan in the bathroom didn't work either"

"Cute clean hotel in a super cool historic building. A little noisy as the walls are thin, but worth a stay if you’re in downtown Spokane. "

"Economy type room, clean"

"Friendly staff. Huge variety at breakfast. "

"The hotel was in a great location."

"Great"

"Loved our stay!"

"First, we were told the room slept 3 adults. With only 1 King bed, that wasn't going to happen. Then the TV only had 6 working channels (They had lost their contract with Direct TV). There was no microwave in the room. The conditioner was empty in the shower and when we asked for more, no response. Called the next day and asked again and they brought us shower gel. The toilet would continue flushing itself every few minutes unless you jiggled the handle."