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Reviews of Hampton by Hilton Lima San Isidro

4 out of 5
Hampton by Hilton Lima San Isidro
Calle Odriozola 112, Lima

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 99 reviews" "
Rating 8 - Good. 19 out of 99 reviews" "
Rating 6 - Okay. 4 out of 99 reviews" "
Rating 4 - Poor. 1 out of 99 reviews" "
Rating 2 - Terrible. 3 out of 99 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lizbeth

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Robinson Moquillaza on 29 Apr 2024
Buenos dias estimada LizbethMuchas gracias por tu review, esto nos motiva a seguir manteniendo e incluso mejorando el servicio que brindamos!¡Esperamos contar con tu visita en una proxima oportunidad!

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
I liked mainly the breakfast, superb! The location is also good to go out and find some places to eat.
Stayed 12 nights in Nov 2023

10/10 Excellent

FRANCISCO

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sentí seguro y confortable pero sobretodo el personal es muy atento, cálido y profesional.
Stayed 1 night in Nov 2023
Response from Brezys Zavala - Gerente General on 24 Nov 2023
Apreciado sr. Francisco , muchas gracias por su calido comentario , estamos muy contentos de que haya disfrutado de nuestro servicio. Lo esperamos nuevamente con nosotros. ¡Hacerlo feliz , nos hace felices!

6/10 Okay

Ronald

Stayed 2 nights in Oct 2023
Response from Brezys Zavala - Gerente General on 25 Oct 2023
Apreciado sr. Ronald, Agradecemos su tiempo en colocarnos su calificación, el nombre del todo el equipo de Hampton esperamos nos pueda volver a elegir y pueda tener una mejor Experiencia. Aseguramos que asi sera. Reciba un cordial saludo.

8/10 Good

Claudio

Stayed 3 nights in Oct 2023
Response from Brezys Zavala - Gerente General on 25 Oct 2023
Estimado sr. Claudio: reciba nuestro agradecimiento por haberse tomado el tiempo de compartir tu calificación y estaremos encantados que nos vuelva a visitar recuerde que hacerlo ¡Feliz nos hace felices!

10/10 Excellent

Mrs

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Lovely hotel just perfect and comfortable. Everything you would expect for a good stay.
Stayed 1 night in Sep 2023
Response from Brezys Zavala - Gerente General on 3 Oct 2023
Dear Guest: We are very great full to your comments and happy to read that you enjoyed the service is very inspired to do our best. We hope to see you soon Best regards

10/10 Excellent

ANIBAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Brezys Zavala - Gerente General on 4 Oct 2023
Estimado sr. Anibal Agradecemos por compartir su calificación y todo el equipo de hampton by hilton se encuentra muy contento esto nos anima a seguir mejorando, lo esperamos nuevamente con nosotros. ¡Hacerlo feliz , nos hace felices!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Sep 2023
Response from Brezys Zavala - Gerente General on 18 Sept 2023
Estimada sra. Maria , todo el equipo Hampton by Hilton Lima San isidro le agredece su calificación esto nos ayuda a mejorar. Recuerde que Hacerla Feliz nos hace felices. Esperamos tenerla nuevamente con nosotros. Saludos Cordiales

10/10 Excellent

Raleigh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent very safe
Stayed 2 nights in Sep 2023
Response from Brezys Zavala - Gerente General on 13 Sept 2023
Dear guest Raleigh: We are very great full to your comments and happy to read that you enjoyed the service of our staff and we have informed our team with your kind words. We hope to see you soon Best regards

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2023
Response from Brezys Zavala - Gerente General on 5 Sept 2023
Dear mr. Erick: We are very greatufull you enjoy our services and warm staff and we are very happy with your qualification We hope to see you soon Kind Regards

10/10 Excellent

NELSON

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Brezys Zavala - Gerente General on 5 Sept 2023
Estimado sr. Nelson: reciba nuestro agradecimiento por haberse tomado el tiempo de compartir tu calificación y estaremos encantados que nos vuelva a visitar recuerde que hacerlo ¡Feliz nos hace felices!

10/10 Excellent

Debora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, looks new and updated. Excellent customer service. Awesome breakfast...
Stayed 1 night in Aug 2023
Response from Brezys Zavala - Gerente General on 5 Sept 2023
Dear miss Debora: We are very great full to your comments and happy to read that you enjoyed the service of our staff and we have informed our team with your kind words. We hope to see you soon Best regards

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Brezys Zavala - Gerente General on 24 Aug 2023
Estimado Sr.Victor, Estamos muy agradecidos con su calificación, nos pone muy felices que haya disfrutado de nuestro hotel, esperamos tenerlo pronto con nosotros. Recuerde que hacerlo feliz nos hace felices!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room. All the staff were very helpful and friendly. Nice rooftop terrace.
Response from Brezys Zavala - Gerente General on 24 Aug 2023
Dear Mr. Roberto: All the team of Hampton by Hilton appreciate your comments and very happy with the score, we hope to have you any other time. Kind Regards

10/10 Excellent

Hiroshi

Stayed 2 nights in Jul 2023
Response from Brezys Zavala - Gerente General on 22 Jul 2023
Estimado sr.Hiroshi , nos hace muy felices su calificación, todo el equipo de Hampton by hilton se lo agradece y esperamos tenerla nuevamente con nosotros. Recuerde que Hacerlo Feliz nos Hace Felices

10/10 Excellent

Ingrid

Stayed 3 nights in Jul 2023
Response from Brezys Zavala on 7 Aug 2023
Gracias por compartir su calificación

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Brezys Zavala - Gerente General on 17 Jul 2023
Estimado Huesped, gracias por tomarse unos minutos de su tiempo para poder calificar su estadia en nuestro hotel, nos ayuda a poder mejorar nuestro servicio !Esperamos nos visite en otra oportunidad y asi pueda tener una mejor experiencia. Saludos Cordiales

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The service was outstanding! People serving breakfast and at the lobby were super helpful and nice. The room felt new, amazing bed!
Stayed 1 night in Jul 2023
Response from Brezys Zavala - Gerente General on 4 Jul 2023
Dear Mr. Jorge : Thank you very much for your comment and qualification all the Hampton by hilton team is very gratefull, we hope have you with us.Kind Regards

10/10 Excellent

MARIA, HOLLYWOOD

Stayed 3 nights in Jun 2023
Response from Brezys Zavala - Gerente General on 24 Jul 2023
Estimada Srta. Maria todo el equipo Hampton by hilton agradece el tiempo que destino a calificar su estadia con nosotros y comentar su experiencia Esperamos Tenerla pronto con nosotros ¡Hacerlo feliz , nos hace felices! Sinceramente

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Brezys Zavala - Gerente General on 5 Jun 2023
Estimado Huesped estamos muy agradecidos con su calificación, nos ayuda a mejorar y a poder evaluarnos, esperamos tenerlo pronto con nosotros y asi tener una mejor experiencia. Recuerde que hacerlo feliz nos hace felices!

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like
Stayed 2 nights in Apr 2023
Response from Brezys Zavala on 5 May 2023
Dear guest,We are very sorry to read this comment, and above all, not having reports during your stay, which would have given us the opportunity to learn about and work on any area of opportunity that you may have presented during your recent experience.The attention of our guests was and will be our main concern, and any comment or suggestion that you could make would be very useful for the Hampton by Hilton TeamThank you for your time and attention, we hope to learn more about your experience, and have the opportunity to welcome you back , and we offer a quality service, like the one you deserve.We are at your disposal,

10/10 Excellent

Antônio F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Excelente opção em San Isidro. Hotel muito confortável e pessoal atencioso. Região muito agradável.
Stayed 3 nights in Apr 2023
Response from Brezys Zavala - Gerente General on 24 Apr 2023
Muito Brigado por su calificacion sr. Antonio, estamos muy contentos y agradecidos, esperamos nos pueda visitar nuevamente. recuerde que ¡Hacerla feliz nos hace feliz!

10/10 Excellent

Mario

Stayed 2 nights in Apr 2023
Response from Brezys Zavala - Gerente General on 9 May 2023
Estimado sr. Mario nos hace muy felices su calificación, todo el equipo de Hampton by hilton se lo agradece y esperamos tenerla nuevamente con nosotros. Recuerde que Hacerlo Feliz nos Hace Felices

10/10 Excellent

Ruben

Stayed 2 nights in Mar 2023
Response from Brezys on 30 Mar 2023
Estimado sr. Ruben, Agradecerle por el tiempo destinado para compartir su calificación. Esperamos que vuelva pronto! ¡Hacerlo Feliz nos hace felices!

10/10 Excellent

Zhaoting

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff is very nice and friendly and one of beautiful lady can speak good English and she gave me a lot of help which is not her native responsibility.
Stayed 3 nights in Mar 2023
Response from Brezys Zavala on 8 Mar 2023
Dear Zhaoting : Thanks to share your review and your comments We are happy to read that you enjoyed the service and have a wonderful time in our hotel.Kind Regards

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the staff!!! Everyone in the hotel is super nice!
Stayed 5 nights in Feb 2023
Response from Brezys Zavala on 8 Mar 2023
Dear Guest: Thanks for the feedback Great to hear that our team was nice.We hope to see you soon Kind Regards

10/10 Excellent

Manuel

Stayed 2 nights in Dec 2022
Response from Brezys Zavala - Gerente General on 28 Dec 2022
Muchisimas Gracias por su calificacion sr. Manuel, estamos muy contentos y agradecidos, esperamos nos pueda visitar nuevamente. recuerde que ¡Hacerla feliz nos hace feliz!

10/10 Excellent

Cristhian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Brezys Zavala - Gerente General on 19 Dec 2022
Estimado sr. Cristhian: Recibe de parte de todo el equipo Hampton By Hilton Lima San Isidro todo nuestro agradecimiento por haberte tomado el tiempo de compartir tu calificación Esperamos tenerte de regreso pronto! Recuerda que "HACERTE FELIZ NOS HACE FELICES".

10/10 Excellent

Paula

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in excellent condition, rooms very quiet and clean. Wifi very good.
Stayed 2 nights in Oct 2022
Response from Brezys Zavala - Gerente General on 4 Nov 2022
Dear miss Paula: We are very great full to your comments and happy to read that you enjoyed the service of our staff and we have informed our team with your kind words. We hope to see you soon Best regards

10/10 Excellent

Raul

Stayed 2 nights in Sep 2022
Response from Brezys Zavala - Gerente General on 23 Sept 2022
Apreciado sr. Raúl, Gracias por compartir su calificación nos hace muy felices su calificación, todo el equipo de Hampton by hilton se lo agradece y esperamos tenerlo nuevamente con nosotros. Recuerde que Hacerlo Feliz nos Hace Felices!

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in a beautiful area!
Very nice stay in a beautiful area!!
Stayed 1 night in Sep 2022
Response from Brezys Zavala - Gerente General on 23 Sept 2022
Dear miss Dianne: Thanks to share your review and your comments We are happy to read that you enjoyed the service and have a wonderful time in our hotel. We hope to see you soon Kind Regards

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in May 2022
Response from Brezys Zavala on 8 Mar 2023
Apreciado Thomas:Gracias por compartir su calificaciónEsperamos tenerlo pronto en Hampton by Hilton Lima San Isidro

10/10 Excellent

JOSEPH, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. We arrived early in the day and they were able to check us in early, store our luggage, and brought our luggage to our room once our room was ready.
Stayed 1 night in Apr 2022
Response from Brezys Zavala - Gerente General on 29 Apr 2022
Dear mr. Joseph: Thanks to share your review and your comments We are happy to read that you enjoyed the service of our staff and we have informed our team with your kind words. We hope to see you soon Kind Regards

10/10 Excellent

jose gregorio

Stayed 4 nights in Apr 2022
Response from Brezys Zavala - Gerente General on 29 Apr 2022
Estimado Sr. Jose, muchas gracias por su calificación todo el equipo se encuentra muy agradecido y esperamos tenerlo nuevamente con nosotros . Recuerde que Hacerla Feliz nos hace felices

8/10 Good

Leonardo

Stayed 3 nights in Mar 2022
Response from Brezys Zavala - Gerente General on 21 Mar 2022
Estimado Sr.Leonardo, Estamos muy agradecidos con su calificación, nos ayuda a mejorar y a poder evaluarnos, esperamos tenerlo pronto con nosotros. Recuerde que hacerlo feliz nos hace felices!

10/10 Excellent

Stefan

Stayed 2 nights in Feb 2022
Response from Brezys Zavala - Gerente General on 2 Mar 2022
Estimado Sr. Stefan, todo el equipo de Hampton by Hilton le agradece su calificacion, esperamos tenerlo pronto con nosotros ¡ Recuerde que hacerlo feliz nos hace felices!

10/10 Excellent

Romy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado
Muy buen hotel, limpio, amplio y seguro. Muy buena ubicación y muy buen desayuno. Cuenta con dos jacuzzis en la azotea y una zona tranquila para mirar la ciudad o leer un buen libro.
Stayed 1 night in Jan 2022
Response from Brezys Zavala - Gerente General on 26 Jan 2022
Estimada Srta. Romy todo el equipo Hampton by hilton agradece el tiempo que destino a calificar su estadia con nosotros y comentar su experiencia Esperamos Tenerla pronto con nosotros ¡Hacerlo feliz , nos hace felices! Sinceramente

10/10 Excellent

Paúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, sin embargo me asignaron una habitación para discapacitados y en el baño se regaba todo el agua de la ducha.
Stayed 2 nights in Dec 2021
Response from Brezys Zavala - Gerente General on 21 Dec 2021
Estimado sr.Paul : Agradecerle por el tiempo destinado para compartir sus comentarios. Estaremos pendientes de su próxima visita tomaremos las medidas necesarias para que disfrute su estancia ¡Hacerlo Feliz nos hace felices!

8/10 Good

Arturo

Stayed 2 nights in Nov 2021
Response from Brezys Zavala - General Manager on 5 Dec 2021
Dear Guest Thank you for your review Kind Regards

10/10 Excellent

Varun, Royersford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast on the outside balcony was nice. the rooms are bit small Also, it would be nice for the hotel to provide more than 1 bottled water per room .atleast 2 bottles would be nice Overall the stay was nice & the staff was very helpful and friendly
Stayed 2 nights in Nov 2021
Response from Brezys Zavala - Gerente General on 24 Nov 2021
Estimado Sr. Varun Gracias por compartir su calificación. Nuestra Garantía 100% Hampton , Hacerlo Feliz nos hace felices Esperamos pronto nos visite

10/10 Excellent

Jeniffer

Stayed 4 nights in Oct 2021
Response from Brezys Zavala - Gerente General on 28 Oct 2021
Apreciada srta. Jennifer, Todo el equipo de Hampton by Hilton agradece su calificación , esperamos tenerlo nuevamente con nosotros recuerde que ¡Hacerlo Feliz nos hace felices!

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
OK - Won't be back
My stay was a bit strange, but not uncomfortable. Check-in is on an upper level, so when you enter the hotel, you find only a bank of elevators. Luckily, when I arrived at 2 a.m., somebody came down to greet me. Check-in was in a sort of aquarium or bank-like glass enclosure, with the agent totally protected. The lobby was closed for "fumigation" when I checked out, so they just slid the receipt under the door. The restaurant was also being "fumigated" during my stay, so the included breakfast was served in styrofoam containers brought to my room, and wasn't very appealing at all. The rate was quite affordable, but I was later told that the pricing and the excessive covid protections were because the hotel was being used as a quarantine point for travelers who tested positive. Wonderful.
Stayed 1 night in Sep 2021
Response from Brezys Zavala - General Manager on 5 Dec 2021
Dear Guest Thank you for your review We have taken good note of your remark regarding the detail of your stay. We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. In reference if the hotel use as quarantine point maybe you coincided with a special group that usual take the covid test before the flight. We would like to receive at the hotel on your next visit to Lima. Please rest assured that we are doing our utmost to make sure that the experience will be perfect for your future stay. Kind Regards

10/10 Excellent

CESAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Brezys Zavala - Gerente General on 13 Oct 2021
Estimado sr. Cesar, Todo el equipo de Hampton by Hilton Lima San Isidro estamos contentos por su calificación , esperamos tenerlo nuevamente con nosotros recuerde que ¡Hacerlo Feliz nos hace felices!

8/10 Good

Luis Enrique

Stayed 1 night in Oct 2021
Response from Brezys Zavala - Gerente General on 6 Oct 2021
Estimado Sr.Luis Enrique, Estamos muy agradecidos con su calificación, nos ayuda a mejorar y a poder evaluarnos, esperamos tenerlo pronto con nosotros. Recuerde que hacerlo feliz nos hace felices!

10/10 Excellent

José Teodulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Brezys Zavala on 8 Mar 2023
Estimado Jose:Agradacerle por compartir su calificaciónEsperamos recibirlo muy pronto en Hampton by Hilton Lima San Isidro

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2021
Response from Brezys Zavala - Gerente General on 19 Jul 2021
Apreciado Huésped: Todo el equipo de Hampton by Hilton estamos contentos por su calificacion , esperamos tenerlo nuevamente con nosotros recuerde que ¡Hacerlo Feliz nos hace felices!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Brezys Zavala - Gerente General on 14 Jul 2021
Apreciado Huésped: Todo el equipo de Hampton by Hilton agradece su calificación , esperamos tenerlo nuevamente con nosotros recuerde que ¡Hacerlo Feliz nos hace felices!

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2021
Response from Brezys Zavala - Gerente General on 6 Jul 2021
Estimado Sr. Carlos Agradecerle por el tiempo destinado para compartir su calificacion. Estaremos pendientes de su próxima visita ¡Hacerlo Feliz nos hace felices!

4/10 Poor

Katie

Stayed 1 night in May 2021
Response from Brezys Zavala - Gerente General on 6 Jul 2021
Apreciada Sra. katie, reciba nuestro agradecimiento por haberse tomado el tiempo de compartir tu calificación, esto nos sirve para mejorar y esperamos pronto tenerla nuevamente con nosotros, recuerda que hacerlo Feliz nos hace felices

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021
Response from Brezys Zavala - Gerente General on 5 May 2021
Apreciado Huésped: Gracias por compartir su calificación ¡Hacerlo Feliz nos hace Felices!