We have stayed here several times and always had a great experience, clean, comfortable, quiet and affordable.
Unfortunately this trip was very disappointing. The room was lacking heating and air conditioning, the sliding window handle was broken and had to be locked with a metal pole to leverage the door closed, there was no lamp (as displayed in the listing photos). We stayed for 9 nights so we ran out of towels and needed new linens, but it was hard to get a hold of staff to get actually them. The coffee maker had to sit on the floor because there was no outlet close enough for the cord to reach while on the table. There was mold in the grout in the bathroom. The hallway area was dirty and unkept.
The units specified NO smoking, yet the whole area constantly smelled like smoke due to other guests as well as staff standing out side of rooms, And or, inside the hallways smoking. It did not help that there was a gap between the frame of the door and the door, so smells and voices traveled into the room easily.
The unit specified quiet times starting at 9:00 pm but was not enforced, as children yelled and played and lit fireworks in the parking lot (next to my car). I tried to contact the office to handle this and I could not get ahold of anyone.
Staff asked us to leave any garbage in a bag, outside of our rooms to be picked up. But it sat all day so we took it out our selves, not a huge deal but there also was no extra trash bags.
My family and I are so disappointed because this has been our go to spot for vacations and have always had a great experience. We understand this set up is different from a traditional hotel, but the amenities and cleanliness were severely lacking this trip.