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Reviews of Graduate Lincoln

4 out of 5
Graduate Lincoln
141 N 9th St, Lincoln, NE

Reviews

8.2

Very good

Rating 10 - Excellent. 620 out of 1153 reviews" "
Rating 8 - Good. 241 out of 1153 reviews" "
Rating 6 - Okay. 141 out of 1153 reviews" "
Rating 4 - Poor. 87 out of 1153 reviews" "
Rating 2 - Terrible. 64 out of 1153 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our air didn’t work at all. Not sure what the deal was. We did not contact the front desk.
Stayed 1 night in Apr 2024
Response from Matt on 1 May 2024
Thanks for the perfect score!

2/10 Terrible

Kimberly

Disliked: Staff & service
booked the property with expedia and confirmed since paid in advance wouldn’t need anything else and they wanted additional money not listed as terms on the reservation
Stayed 1 night in Apr 2024
Response from Matt on 1 May 2024
Thank you for your feedback.

4/10 Poor

Kendra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was awesome. Check in was horrible. Came at 330 for two rooms. Told they would be ready at check in time 4pm. One was ready. We did not get keys to the other room until around 6pm. During that time the staff was increasingly rude when we inquired as to whether the room was ready. Nobody wants to spend hours of the trip they paid a premium for waiting for their hotel room and being treated rudely by staff.
Stayed 1 night in Apr 2024
Response from Matt on 30 Apr 2024
Thanks for the feedback. Safe travels.

8/10 Good

Ginny

Travelled with group
Liked: Cleanliness, staff & service
The location of this hotel is great especially for game days, but it is an quirky older hotel. The parking garage was full and had a broken elevator. The breakfast (not included with room) wasn't impressive and most items of the buffet were not stocked well. The lobby coffee also was constantly gone. The room was cute, Nebraska decorated with minimal tolietries. Only negative with room was toilet paper. We had only a small half-gone roll, and we met a lady in the elevator who had the same issue.
Stayed 2 nights in Apr 2024
Response from Matt on 29 Apr 2024
Thank you for the kind words!

8/10 Good

Vicky, Sabetha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking garage is super tight and it is for general public, not just hotel guest
Stayed 1 night in Apr 2024
Response from Matt on 29 Apr 2024
Thank you for the kind words!

10/10 Excellent

Brandy Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was really helpful and friendly. The hotel was nice, clean, and quiet.
Stayed 1 night in Apr 2024
Response from Matt on 29 Apr 2024
Thanks for the perfect score!

6/10 Okay

Tara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in was not great., requested rooms together got message saying no problem then at check in rooms were not anywhere near each other
Stayed 1 night in Apr 2024
Response from Matt on 29 Apr 2024
Thanks for your feedback.

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for our show at Pinnacle Bank!
Stayed 1 night in Apr 2024
Response from Matt on 29 Apr 2024
Thanks for the perfect score!

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean. Fast check in.
Stayed 1 night in Apr 2024
Response from Matt on 29 Apr 2024
Thanks for the perfect score!

8/10 Good

Michael, North Platte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property excellent pool one of the best spoke with the gentleman that maintains the pool takes great pride in his work. The front desk staff did their job, but could’ve been more welcoming and assisted with choices for dining and places in the area not particularly hospitable.
Stayed 1 night in Apr 2024
Response from Courtney Z, Front Desk Supervisor on 28 Apr 2024
Thank you for staying with us here at Graduate Lincoln! We are so happy to hear you enjoyed our new pool. We look forward to giving you more excellent stays in the future! ;)

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could probably use some new trim soon. Could tell the paint was CAKED on. Would make the rooms look much newer! Otherwise I have always loved this hotel!
Stayed 2 nights in Apr 2024
Response from Courtney Z, Front Desk Supervisor on 28 Apr 2024
Thank you! We appreciate your feedback and look forward to seeing you again soon. :)

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Matt on 25 Apr 2024
Thanks for the perfect score!

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We didnt receive the free drink tickets
Stayed 2 nights in Apr 2024
Response from Matt on 25 Apr 2024
Thanks for the perfect score!

10/10 Excellent

Herston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying here routinely and it’s dope every time!
Stayed 1 night in Apr 2024
Response from Matt on 25 Apr 2024
Thanks for the perfect score!

10/10 Excellent

tina, Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. But don’t take an SUV or large vehicle cause you can’t park in the garage.
Stayed 3 nights in Mar 2024
Response from Matt on 17 Apr 2024
Thank you for the perfect score. Safe travels.

10/10 Excellent

JJ

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Apr 2024
Response from Matt on 16 Apr 2024
Thanks for the perfect score!

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and respectful
Stayed 7 nights in Apr 2024
Response from Matt on 16 Apr 2024
Thank you for the kind words. We hope to see you again soon. Safe travels!

4/10 Poor

Debra

Travelled with family
Disliked: Staff & service
We have stayed here before and had a good experience, but this time, three different staff members were indifferent or downright rude. Even other guests were talking about it in the elevator! When I checked in, I asked about valet parking. She snapped that they would not have valet all weekend, even though the valet sign was out weekend. The self park garage is a nightmare… It is so narrow and tight, you can barely get your car through it, as evidenced by all the scrapes on both sides. The second night I parked in a public lot- for $10 less. The air in our room did not work so the next morning I stopped at the front desk and was again treated like a bother (by a different staff member). She said she would put in a maintenance request, but the next night it still did not work. It was so hot and stuffy we couldn’t sleep. They also did not clean the room on Saturday. On Saturday, the keys on the entire floor we’re not working. Heading back to the lobby to have our keys reset, the other guests all talked about the rude staff. On a good note, we got two free drink, coupons and the bartenders in the hotel restaurant were great - even remembering our drink order from the night before. Overall, I do not plan on staying there again, mostly because of the staff!
Stayed 2 nights in Apr 2024
Response from Matt on 15 Apr 2024
Thank you for your feedback. I regret to learn that your overall stay with us did not meet your full expectations. It is with sincere apologies that our service did not meet your expectations, as we strive to exceed guests' expectations.

4/10 Poor

Dakota

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Awful parking and inconvenient area
Stayed 1 night in Apr 2024
Response from Matt on 15 Apr 2024
Thank you for your feedback. I regret to learn that your overall stay with us did not meet your full expectations. It is with sincere apologies that our service did not meet your expectations, as we strive to exceed guests' expectations.

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
Super unique hôtel with fabulous flair and very inclusive. The rooms and swimming pool especially could use some maintenance (updates). Overall, we enjoyed our stay and would visit again.
Stayed 1 night in Apr 2024
Response from Matt on 25 Apr 2024
Thanks for the perfect score!

10/10 Excellent

Bab-allah

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaniness
Stayed 1 night in Apr 2024
Response from Courtney Z, Front Desk Supervisor on 14 Apr 2024
Thank you for your feedback! Have a great weekend. :)

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2024
Response from Courtney Z, Front Desk Supervisor on 14 Apr 2024
Thank you for staying with us here at Graduate Lincoln, Brandon. We are so happy your stay was excellent!

10/10 Excellent

Melissa

Stayed 1 night in Apr 2024
Response from Matt on 1 May 2024
Thanks for the perfect score!

2/10 Terrible

daniel

Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping service has to be specifically requested. Upon check in. Seriously? We asked after day one, but it was too late.
Stayed 2 nights in Apr 2024
Response from Matt on 7 Apr 2024
We apologize for the inconvenience. Safe travels.

10/10 Excellent

carol

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Matt on 3 Apr 2024
Thanks for the perfect score. Cheers!

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt on 3 Apr 2024
Thanks for the perfect score. Cheers!

10/10 Excellent

Lindsey

Stayed 1 night in Mar 2024
Response from Matt on 18 Apr 2024
Thanks for the perfect score. Safe travels.

10/10 Excellent

leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great design, great location
Stayed 1 night in Mar 2024
Response from James Connolly, Guest Service Manager on 28 Mar 2024
Thanks for the kind review, Leslie! Hope to see you again soon for another great stay.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from James Connolly, Guest Service Manager on 28 Mar 2024
Thanks, Lisa! Glad you had such a great experience with us, see you again soon!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Courtney Z, Front Desk Supervisor on 14 Apr 2024
We are thrilled to hear you had a great stay and look forward to seeing you next time! :)

10/10 Excellent

Keymin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Feb 2024
Response from Courtney Z, Front Desk Supervisor on 23 Mar 2024
Thank you Keymin. We are thrilled to hear you had a great stay! See you next time! :)

10/10 Excellent

shane

Stayed 1 night in Mar 2024
Response from Matt on 11 Apr 2024
Thanks for the perfect score. Safe travels!

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt on 11 Apr 2024
Thanks for the perfect score. Safe travels!

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is made up in a 70’s theme, like the Brady Bunch house. It was unique
Stayed 1 night in Mar 2024
Response from Courtney Z, Front Desk Supervisor on 22 Mar 2024
Thank you for your kind review Jeff. I am so happy to hear you enjoyed our unique boutique hotel! We can't wait to see you all again! ;)

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. Clean and close to tons of restaurants and shops within walking distance.
Stayed 4 nights in Mar 2024
Response from James Connolly, Guest Service Manager on 19 Mar 2024
Thanks, Carey! Glad you had such a great stay with us!

10/10 Excellent

Scott, Carlisle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very cool. Very retro. All dining options and bars were uickly walked too as well.
Stayed 1 night in Mar 2024
Response from Courtney Z, Front Desk Supervisor on 14 Mar 2024
Thank you for your kind review Scott. We are so happy to hear you enjoyed our fun Unique Boutique Hotel and look forward to seeing you again soon! :)

2/10 Terrible

Amanda

Stayed 4 nights in Mar 2024
Response from Matt on 3 Apr 2024
We apologize for not meeting your expectations and hope to have an opportunity in the future.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoythe fun atmosphere and easy acess to downtown.
Stayed 2 nights in Mar 2024
Response from Courtney Z, Front Desk Supervisor on 14 Mar 2024
Thank you for your feedback Chris! We are thrilled to hear you had a great stay and look forward to seeing you next time round! :)

8/10 Good

Jeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt on 3 Apr 2024
Thanks for the feedback. Safe travels!

6/10 Okay

Blake

Waiting too long for elevators. I don’t think one of them was working. Shower was poor. Coffee in the lobby was always empty in the morning.
Stayed 2 nights in Mar 2024
Response from James Connolly, Guest Service Manager on 14 Mar 2024
Thanks for the review, Blake! We'll ensure to improve our coffee availability in the lobby. Hoping to see yu again soon!

4/10 Poor

Shannon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The early check in process is beyond frustrating. Apparently you show up and if you get early check in, they charge you - if not, you have to find something to do for a few hours. The tv in the room was broken- called the front desk about 7PM, they said they would send someone up - no one showed up - finally put out the ‘Do not disturb’ at 1130. Frustrating
Stayed 1 night in Mar 2024
Response from Courtney Z, Front Desk Supervisor on 14 Mar 2024
Thank you for staying with us here at Graduate Lincoln. I am truly sorry to hear your stay was not as expected. We do hope to see you another time so to give you an amazing experience! Take Care. :)

4/10 Poor

Randy

Travelled with family
Liked: Cleanliness, staff & service
We were awakened at 2:00 a.m. by a horrible noise I think was caused by the heating/air conditioning system. We had to change rooms. We were comped a cold breakfast with really bad coffee😕
Stayed 1 night in Feb 2024
Response from James Connolly, Guest Service Manager on 27 Feb 2024
Thank you for taking the time to review your stay, Randy - I'm sorry to hear that your experience was below the standards we hold ourselves to - we'll ensure this feedback is used to improve our guest experience moving forward. I hope we have the opportunity to welcome you back for a more enjoyable stay!

8/10 Good

Melissa

Travelled with family
Rooms were renovated recently and a nice Nebraska touch. Decent rooms for an older hotel. The air conditioner / heater was very old.
Stayed 1 night in Feb 2024
Response from James Connolly, Guest Service Manager on 26 Feb 2024
Thanks for the review, Melissa! Glad to see that overall it was a great stay - we'll be sure to speak with maintenance about the AC in your room. Looking forward to welcoming you back soon.

10/10 Excellent

Todd, Kearney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay well appointed rooms.
Stayed 1 night in Jan 2024
Response from James Connolly, Guest Service Manager on 26 Feb 2024
Thanks, Todd! Glad to hear you had an enjoyable experience with us, hoping to see you again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from James Connolly, Guest Service Manager on 26 Feb 2024
Glad to see you enjoyed your time with us, Jennifer! See you again soon.

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Courtney Z, Front Desk Supervisor on 24 Feb 2024
Thank you Lindsay. We are thrilled to hear you had a great stay and look forward to seeing you next time! :)

10/10 Excellent

Ashton

Stayed 1 night in Feb 2024
Response from Courtney Z, Front Desk Supervisor on 22 Mar 2024
Thank you for staying with us here at Graduate Lincoln. We look forward to seeing you next time! :)

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the atmosphere the rooms had. They gave a you a very fun vibe. The view was so beautiful.
Stayed 1 night in Feb 2024
Response from James Connolly, Guest Service Manager on 20 Feb 2024
We're so glad to hear you enjoyed our uniqueness! Hoping to see you again soon.

10/10 Excellent

Lukas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Facility is showing its age.
Stayed 1 night in Feb 2024
Response from James Connolly, Guest Service Manager on 19 Feb 2024
Thanks for the review, Lukas!

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the staff, super friendly and helpful. The only downfall was that there was no towels in the pool room and it was a cold wet trip back to the room. But overall enjoyed the stay!
Stayed 1 night in Feb 2024
Response from James Connolly, Guest Service Manager on 19 Feb 2024
Thanks, Connor! Glad it was a good experience overall - we'll ensure to do a little better with our pool towel stocking. Hope to see you again soon!