Free daily full breakfast

Reviews of Holiday Inn Express & Suites Lincoln Downtown

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 436 reviews" "
Rating 8 - Good. 104 out of 436 reviews" "
Rating 6 - Okay. 34 out of 436 reviews" "
Rating 4 - Poor. 16 out of 436 reviews" "
Rating 2 - Terrible. 14 out of 436 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express in the Haymarket area of Lincoln was clean and fresh. I stayed for 3 nights, and would definitely return. The room was a good size, and seemed to have been renovated somewhat recently (newer looking furniture, bathroom furnishings, etc.). Staff at the hotel was friendly and responsive. I used the valet parking and each time I needed my car, they had it ready for me in 5 minutes or less. It is an easy to walk to MANY restaurants and shops within a few blocks of the hotel. The only drawback was listening to police and firetruck sirens multiple times each night - the fire station is nearby. BUT - that's not unusual with a downtown hotel location. Drag racing on 9th St. and O St. is evidently a "thing" on Friday nights there - the motors were loud and continued until past midnight.
Stayed 3 nights in May 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

JACOB

Everyone was so polite and helpful. The hotel and surrounding area was clean and well maintained
Stayed 2 nights in May 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Apr 2024

10/10 Excellent

Dorian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very nice place to stay and comfortable. Pool was so fun
Stayed 1 night in Apr 2024

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

Janet, Carroll

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a concert at the Lied Center which was just a short 10 min walk from the motel. Staff super friendly and helpful. Parking is $20 for 1 nite. Quiet motel with comfortable beds . Breakfast was great with lots of choices for everyone. Easy to get to right off of I-80. If in area will be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking distance to downtown restaurants and bars. Did not like high parking/valet fees
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean close to downtown.
Stayed 1 night in Apr 2024

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to walk to the Haymarket or Downtown Lincoln restaurants.
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, enjoyed the nightlife in downtown Lincoln. Will be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean property.
Stayed 2 nights in Apr 2024
Response from Chris - General Manager on 11 Apr 2024
Yes! We are so glad that you enjoyed your stay! This is a great property, and I am so proud to work here and serve people like you. We hope to see you soon!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and quiet property.
Stayed 1 night in Mar 2024

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in was a complete cluster. Employee was rude and clueless. The forced $30/day valet is complete bullsht. The toilet in our room had pubic hairs and piss drops all around it. (I took pics). Very disappointed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Syanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, thank you!
Stayed 1 night in Feb 2024

8/10 Good

Justin

Stayed 1 night in Mar 2024

10/10 Excellent

Jaelynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Britt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have had nothing to do with the hotel. The room across from us had 2 teenagers and they were running up and down the hallway all night and kept knocking on my door. I finally caught them early morning and put the fear of god in them and the noise stopped otherwise great experience highly recommend
Stayed 2 nights in Mar 2024
Response from Chris - General Manager on 18 Mar 2024
Thank you for your feedback. It is greatly appreciated! I am so glad that you enjoyed your stay. Without feedback, we do not know where improvement can be made. Thank you for taking care of the noise issue, sorry you had to deal with it yourself. Hope to see you soon. Chris Hall - General Manager

8/10 Good

Dennis, Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charge for valet, when I did not have to use valet, but was still charged $20.00
Stayed 1 night in Feb 2024
Response from Holiday Inn Express team on 28 Feb 2024
Hi Dennis, thank you for the review. You were not charged for parking. Have a great day.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made it easy to stay another unplanned night. Great staff and assistance when needed.
Stayed 1 night in Feb 2024
Response from Holiday Inn Express team on 28 Feb 2024
Thank you John!!!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean property.
Stayed 1 night in Feb 2024

8/10 Good

David

Stayed 1 night in Feb 2024

8/10 Good

Michael, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Holiday Inn Express team on 22 Feb 2024
Thank you Michael!!

10/10 Excellent

Matt

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Feb 2024
Response from Holiday Inn Express team on 22 Feb 2024
Thank you so much.

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check-in was great! Friendly, knowledgeable about the area, great overal fun attitudes. Will stay again!!!
Stayed 1 night in Feb 2024
Response from Holiday Inn Express team on 22 Feb 2024
Thank you Jeff!!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Drag city
Ok, I have lived in numerous large cities, including Cleveland, Denver and Boston, and had stayed in downtown Chicago and Minneapolis description before coming to Lincoln. I have never heard traffic so loud. It sounds like it is inside your room with you. It's like there is no sound dampening for the building. The ridiculous amount of trucks with performance exhausts drag racing through the night is astounding. I had no idea so many men wanted their own personal Grease movie. It's pretty impossible to sleep for long stretches.
Stayed 2 nights in Feb 2024
Response from Holiday Inn Express team on 22 Feb 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LINCOLN DOWNTOWN.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. Unfortunately, we have no Controle over the traffic noise, but we are doing our best to come up with a solution.

2/10 Terrible

Shelly

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Holiday Inn Express downtown Lincoln team on 11 Feb 2024
Dear shellyThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LINCOLN DOWNTOWN.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Randy

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Holiday Inn Express downtown Lincoln team on 11 Feb 2024
thank you so much Randy

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy street which is not hotels fault
Stayed 1 night in Feb 2024
Response from Holiday Inn Express downtown Lincoln team on 11 Feb 2024
Thank you Jeff

6/10 Okay

Merissa

Travelled with partner
Very clean and updated building. Our room was facing the street which was very noisy all through the night. I would not recommend that. I was also very disappointed by the lack of parking for customers. Valet parking is not for everyone and it was kind of expensive for a quick night stay while traveling.
Stayed 1 night in Feb 2024
Response from Holiday Inn Express team on 6 Feb 2024
Thank you so much Merissa for taking the time to review our hotel. We appreciate your feedback, and I will be sure to share with my team. Especially seeing that you were not made aware of the other parking options i.e. the street or unaffiliated parking garages.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from -Front desk on 6 Feb 2024
Thank you, Janice we love to see, that you enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Holiday Inn Express team on 30 Jan 2024
thank you so much.

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, property conditions & facilities
Upon arrival, parking is extremely difficult if multiple other people are checking in or the weather is inclement. With no parking near the hotel, it can become difficult to check in. The unloading process is also a bit of a disaster, especially this time of year. I would definitely look at other options because of the parking if I returned to Lincoln.
Stayed 2 nights in Jan 2024
Response from Holiday Inn Express downtown Lincoln team on 24 Jan 2024
Thank you, Ray for taking the time to leave this review. Sometimes when everyone shows up at once to check in, the parking can be confusing due to everyone filling up the valet lane. We are valet parking only at 20 per, vehicles are usually parked in our underground heated parking garage located right under the hotel. In case of overflow or by guest request we do park cars in our parking lot located directly on the east side of the hotel. Many of our guest chose to unload in the east parking lot when the valet lane is full, which more than fine. Again, thank you for the review and thank you for staying with us, we hope you enjoyed our many other amenities including a hot breakfast. Please have a wonderful day.

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Holiday Inn Express team on 23 Jan 2024
Thank you Sasha!!

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just not upfront with fees.
Its been great Aside from being charged for Valet even if i dont use it. On top of that being charged around 60 extra dollars of which i have no idea it go to. 2 nights at 251. 20 a night for valet. So thats 291. On top 50 dollars for security. Thats 341. Why was the total 402$. Where is that other amount. Also if you have a problem with loud cars and sirens at night best bring earbuds.
Stayed 2 nights in Jan 2024
Response from kathryn on 23 Jan 2024
Thank you, Zachary.Our fees and charges are listed on our website as well as a large Plack at the front desk.If you were charged for parking and did not use that amenity, please reach out to us directly so that we may apply a refund. We do not charge parking if a guest does not park with us. I'm not sure of your rate but we " authorize" all credit cards and debit cards the room + tax, Incidentals at 50 per night and parking at 20 per day. When guest check out all authorizations are dropped, that means you get the 50 per night authorization and Valet 20 authorization back as long as you did not use valet or damage the room. I hope this helped. thank you.

10/10 Excellent

HOLLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Holiday Inn Express team on 23 Jan 2024
Thank you, Holly. We appreciate your business.

10/10 Excellent

JANE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. Loved the lobby area!
Stayed 1 night in Jan 2024
Response from Holiday Inn Express team on 23 Jan 2024
Thank you so much Jane.

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice and the staff were exceptional! The room was a good size for our family of 4. The pull out coach was broken so that was disappointing.
Stayed 4 nights in Dec 2023
Response from Holiday Inn Express team on 23 Jan 2024
Thank you so much for for the great review.

8/10 Good

Mariana

Travelled with partner
Stayed 1 night in Jan 2024
Response from Holiday Inn Express team on 17 Jan 2024
Thank you, Mariana, we greatly appreciate your business.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel!
The $25 valet parking fee wasn’t too well advertised. Otherwise, stay was great! Breakfast was excellent — great variety!
Stayed 1 night in Jan 2024
Response from Holiday Inn Express team on 23 Jan 2024
Thank you for your feedback.

10/10 Excellent

JANE

Stayed 2 nights in Jan 2024
Response from Holiday Inn Express team on 17 Jan 2024
Thank you so much for the review.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near PBA and easy access to where we needed to go.
Stayed 2 nights in Jan 2024
Response from -Front desk on 10 Jan 2024
Thank you, Michael we are happy we could help.

10/10 Excellent

Marcus

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Holiday Inn Express team on 10 Jan 2024
Thank you Marcus, we appreciate your kind review.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was great!
Stayed 1 night in Jan 2024
Response from Holiday Inn Express team on 10 Jan 2024
Thank you so much Tim!!

10/10 Excellent

Brady

Stayed 1 night in Dec 2023
Response from Holiday Inn Express team on 23 Jan 2024
Thank you Brady

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and quick. Rooms were clean and comfortable. We've enjoyed our stay so far!
Stayed 1 night in Dec 2023
Response from Holiday Inn Express team on 23 Jan 2024
Thanks Courtney, We greatly appreciate it.