BBQ/野餐场地

关于林肯东北驻桥套房公寓酒店 - IHG 旗下酒店的点评

3 out of 5

点评

9.0

非常棒

10 分 - 超赞。211 条好评,共有 314 条点评" "
8 分 - 还可以。67 条好评,共有 314 条点评" "
6 分 - 一般。17 条好评,共有 314 条点评" "
4 分 - 很差。9 条好评,共有 314 条点评" "
2 分 - 糟糕。10 条好评,共有 314 条点评" "

9.2/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

CRISTIANO

2024 年 5 月入住 2 晚

6/10 一般

Jamie

满意:住宿条件和设施,清洁度
2024 年 3 月入住 2 晚
Chris Wheeler - General Manager 于 2024年05月2日 的回复
Jamie,Thanks for staying with us and taking the time to leave a rating, we really appreciate it! If there is ever anything we can do to make your stay more comfortable just let us know!Sincerely,

2/10 糟糕

Marissa

2024 年 4 月入住 1 晚
Chris Wheeler - General Manager 于 2024年04月24日 的回复
Marissa,Thanks for staying with us and taking the time to leave a rating. It appears we did not live up to your expectations, and I apologize. Feel free to reach out anytime if you'd like to share any details!Sincerely,

10/10 超赞

Frances

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Laundry facilities, full size fridge & great breakfast
2024 年 3 月入住 3 晚
Chris Wheeler - General Manager 于 2024年04月24日 的回复
Frances,Thanks for staying with us and taking the time to leave a review, we appreciate it! I'm glad you loved the breakfast, it's one of my favorite things here!Sincerely,

10/10 超赞

Linda

满意:清洁度、员工和服务、住宿条件和设施
Excellent stay would stay here again
2024 年 4 月入住 1 晚
Chris Wheeler - General Manager 于 2024年04月24日 的回复
Linda,Thanks for staying with us and for taking the time to leave a review, we really appreciate it and we hope to see you again when your travels bring you through Lincoln!Sincerely,

10/10 超赞

Haylie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Chris Wheeler - General Manager 于 2024年04月24日 的回复
Haylie,Thanks for staying with us and taking the time to leave a rating, we appreciate it!Sincerely,

10/10 超赞

Nearly

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Chris Wheeler - General Manager 于 2024年04月24日 的回复
Nearly,Thanks for staying with us and taking the time to leave a review, we really appreciate it!Sincerely,

10/10 超赞

Cindy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Convenient
2024 年 3 月入住 1 晚
Brent Heyen 于 2024年03月4日 的回复
Dear Cindy,Thank you for your review of our hotel. We are glad that you enjoyed your stay with us, and we hope you will do so again in the future.

10/10 超赞

Laura

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay was excellent - friendly staff, clean facilities, good breakfast variety. Only complaint was hot tub was not hot.
2024 年 2 月入住 2 晚
Brent Heyen 于 2024年02月14日 的回复
Dear Laura,Thank you for your review of our hotel. We are glad that you enjoyed your stay with us, and we hope you will come stay with us again soon.

10/10 超赞

Dale

2024 年 2 月入住 1 晚
Brent Heyen 于 2024年02月14日 的回复
Dale,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we look forward to seeing you again soon.

6/10 一般

Nathan

满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Brent Heyen 于 2024年02月7日 的回复
Dear Nathan,I am sorry that you did not enjoy your stay with us. If there is anything in particular that caused you to score your stay so low we would love to hear about it so that we can learn from our mistakes, and strive to do better in the future.

10/10 超赞

Dave

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
This is a very fine facility and convenient for me to stay. It has always been comfortable and clean and the staff is always friendly and helpful! It is a bit pricey but I’m willing to pay for the stay.
2024 年 1 月入住 2 晚
Brent Heyen 于 2024年01月30日 的回复
Dear Dave,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we look forward to your next stay.

10/10 超赞

Martha

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place and nice people
2024 年 1 月入住 1 晚
Brent Heyen 于 2024年01月11日 的回复
Dear Martha,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we hope you will stay with us again soon.

10/10 超赞

Denise

2023 年 12 月入住 1 晚
Brent Heyen 于 2024年01月3日 的回复
Dear Denise,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we look forward to your next visit.

8/10 还可以

Jill

满意:清洁度、员工和服务、服务设施
Drains in sinks and tub were all slow, refrigerator made a weird noise every few hours that sounded like a squeaky toy. The location was very convenient. Sidewalk was cleaned and salted due to snow that happened on Christmas day.
2023 年 12 月入住 4 晚
Brent Heyen 于 2023年12月29日 的回复
Dear Jill,Thank you for your review of our hotel. We are glad that, over all, you enjoyed your time with us; despite the issues you reported. Should you decide to stay with us again we will strive to do better.

4/10 很差

Kathleen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Safe Hotel on east side of Lincoln
A nice hotel in a safe area of Lincoln. Room was spacious and clean.
2023 年 12 月入住 1 晚
Brent Heyen 于 2023年12月29日 的回复
Dear Kathleen,Thank you for your review of our hotel. We are very sorry that your stay with us was so far below your expectations. We would love to know why you scored us so low so that we can strive to do better for you and the rest of our guests in the future.

8/10 还可以

Anthony

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tv not watchable
Clean, comfortable. The tv was not watchable as it was to the left of my bed. So i just watched the couch directly in front of me. Too expensive
2023 年 12 月入住 1 晚
Brent Heyen 于 2023年12月11日 的回复
Dear Anthony,Thank you for review of out hotel. We were glad that, over all, you enjoyed your stay. I am very sorry that your tv was in a position that you found it difficult to watch. We would love for you to stay with us again so we can put you on the other side of the hotel so you will find it more easy to watch tv from you bed.

10/10 超赞

Connie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Close to site for departure area. Makes trip easier.
2023 年 12 月入住 1 晚
Brent Heyen 于 2023年12月6日 的回复
Dear Connie,Thank you for your review of our hotel. We are glad that you enjoyed your time here, and we hope you will come stay with us again.

8/10 还可以

Barsha

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice potential - a lot of construction and space taken up in parking lot.
2023 年 10 月入住 1 晚
Brent Heyen 于 2023年11月1日 的回复
Dear Barsha,Thank you for your review of our hotel. We are glad that despite the construction and the lack of parking, you enjoyed your time with us, and we hope you will come join us again soon.

2/10 糟糕

Andrea

与家人及幼儿出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Do not stay here. The property is being renovated. We were told we were in a renovated room. The room had old furniture. The toilet didn’t work. The outlets in the bathroom didn’t work. Dishes and glasses were old and chipped. The room is meant for 6 people and booked for 6 people but not prepared for 6 people. The entire parking lot is compromised by the construction crew renovating who are doing a crappy job at that. Again do not stay here.
2023 年 10 月入住 2 晚
Brent Heyen 于 2023年10月23日 的回复
Dear Andrea,Thank you for your honest review. I am deeply sorry that your stay with us was so far below your expectations. I can tell you that the furniture in the rooms is being replaced, however, due to supply issues we have not been able to get the new furniture in all the rooms right away. We understand that a renovation can be difficult for all impacted by it, and would love to do what we can to make it right. Please feel free to contact me if there is anything I can do to make this right.

10/10 超赞

James

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay!
Even with one floor of the hotel under renovations, you never would have known it. Breakfast was great. The rooms were clean and comfortable. The pool area was great. I highly recommend this property. Oh… the staff… the BEST part of the stay. Very friendly and genuinely helpful.
2023 年 9 月入住 3 晚
Brent Heyen 于 2023年09月30日 的回复
Dear James,Thank you very much for your review and your kind words. I do hope you will come stay with us again after the renovation is complete so you can see the results.

6/10 一般

Darin

与家人出行
满意:员工和服务,清洁度
Nice but noise was an issue.
Nice hotel with large room. Great breakfast. Only issue was constant noise in room all night. Coming from ventilation or something. Advised staff. Tough to sleep.
2023 年 9 月入住 1 晚
Brent Heyen 于 2023年09月10日 的回复
Dear Darin,Thank you for your review of our hotel. We are deeply sorry that the room made so much noise that it made it hard for you to get to sleep. We do hope you will accept our humblest apologies and that you will come stay with us after our renovation is complete.

10/10 超赞

Roberto

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was awesome stay.
2023 年 7 月入住 1 晚
Brent Heyen 于 2023年07月11日 的回复
Dear Roberto,Thank you for your review of our hotel. We are glad you enjoyed your time here with us, and we hope you will join us again soon.

4/10 很差

David Patrick,Eugene

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
The location was good. The quality of the hotel was not great. Lots of damaged hallways, chairs, tables. The mattress in our room was noisy, not comfortable. The furniture in the room were nasty. Torn carpet, just run down overall. We booked a king suite, got a suite with not quite a queen bed. The staff was nice though and helpful for what they had to work with. Certainly not worth the money paid.
2023 年 6 月入住 3 晚
Brent Heyen 于 2023年06月27日 的回复
Dear David Patrick,Thank you fr your honest review of our hotel. We are sorry that your stay with us was so far below what you expected. We do have a renovation planned for later this year, and we do hope you will stay with us afterwards so that you can see the difference.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 3 晚
Brent Heyen 于 2023年05月30日 的回复
Dear Anonymous,Thank you for your review. We are glad that you enjoyed your time here with us.

10/10 超赞

Marco C

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Nice quiet location. Very good complimentary breakfast. Quality of facilities excellent.
2023 年 5 月入住 1 晚
Brent Heyen 于 2023年05月27日 的回复
Dear Marco C.,Thank you for your review of our hotel. We are thrilled to see that you enjoyed your stay with us, and we hope you will join us again soon.

8/10 还可以

Noe

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、住宿条件和设施
We visit our daughter and stay here every time bc of the kitchenettes and location in relation to her home. The staff has always been lovely! The parking lot, however, gets full quickly when it is a busy time and the rooms are full, to the point where I've had to park by one of the nearby businesses and then walk, which can be scary at night as a female with a young child.
2023 年 5 月入住 2 晚
Brent Heyen 于 2023年05月26日 的回复
Dear Noe,Thank you for your review. We are glad that you enjoy your time with us whenever you stay. We also understand and appreciate your concerns regarding the parking situation. Unfortunately, there is not a lot we can do about that. We are not entirely sure why it was done that way (limited space?), but it was, and sadly we cannot do much about it. What we can do is empathize, and assure you that we are in a safe part of town with a very low crime rate. We certainly understand that this will do little to assuage your fears; especially for a lady such as yourself. If there is anything else we can do please feel free to let us know as we care very much about our guests feeling safe while staying with us, both inside and outside of our facility.

4/10 很差

JoAnn

与家人出行
不满意:住宿条件和设施,清洁度
The hotel smelled of moldy, wet carpet.
2023 年 5 月入住 1 晚
Brent Heyen 于 2023年05月17日 的回复
Dear JoAnn,We are terribly sorry that your experience with us neither exceeded, nor even met your expectations. We do hope that you will give us another chance the next time you stay in Lincoln; especially after our upcoming renovation.

4/10 很差

Kathryn

与家人及幼儿出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
I was extremely disappointed in our room. We booked a king suite with a pull out couch. Traveling was me, my husband, our four year old daughter, and our five month old daughter. Our four year old was supposed to sleep on the pull out couch, but it was broken and unusable. If it had been in tact, I would not have felt comfortable with her sleeping on that mattress. It was horribly stained, including with what appeared to be blood. The rest of the furniture in the suite was very worn, dusty, and stained. For how much we spent on our stay, it was very upsetting our old friend daughter didn’t even have her own place to sleep.
2023 年 5 月入住 3 晚
Brent Heyen 于 2023年05月8日 的回复
Dear Kathryn,Please accept our humblest apologies for the condition of your room. I can assure you that this is not the standard that we strive for when it comes to accommodating our guests. We would love the opportunity to change your mind about us should you need a place to stay in Lincoln again. Especially after our renovation that is starting in August where all of our furniture will be replaced, and your daughter will have her own place to stay.

10/10 超赞

Marcus

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 2 晚
Brent Heyen 于 2023年05月8日 的回复
Dear Marcus,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we hope you will join us again soon.

2/10 糟糕

Sidney

商务旅客
不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Brent Heyen 于 2023年04月26日 的回复
Dear Sidney,Thank you for your review of our hotel. I am very sorry that your stay with us did not meet your expectations. If there was anything in particular that caused you to rank us so low we would love to hear about it, as we want to learn from our mistakes.

10/10 超赞

Miki,Milan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, wonderful stay. Staff was very friendly! I didnt love the bed but Im used to memory foam.
2023 年 4 月入住 2 晚
Brent Heyen 于 2023年04月26日 的回复
Dear Miki,Thank you for your review of our hotel. We are glad that you enjoyed your time here and we hope you will stay with us again soon.

10/10 超赞

Julie

2023 年 3 月入住 1 晚
Brent Heyen 于 2023年04月5日 的回复
Dear Julie,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and we hope you will join us again soon.

10/10 超赞

Dianne

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
2023 年 3 月入住 1 晚
Brent Heyen 于 2023年03月27日 的回复
Dianne,Thank you for your review of our hotel. We are glad that you enjoyed your time with us, and look forward to you joining us again in the future.

6/10 一般

Michaela

满意:员工和服务
2023 年 3 月入住 1 晚
Brent Heyen 于 2023年03月18日 的回复
Dear Michaela,Thank you for taking the time to review our hotel. I am sorry that your stay with us was not in keeping with your expectations. If there was anything in particular that caused you to rate your stay with us so low we would love to hear about it so that we can strive to do better in the future.

10/10 超赞

Anni

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and comfortable! It has really good breakfast (that was the best surprise!) - fresh fruit, eggs, potatoes, mini waffles, etc. The only one thing that was a bit inconvenient was the sofa bed mattress - it was a bit old and worn - not anything that kids or younger people would mind, just my back wasn't overly happy. Other than that, we had a very good stay and would totally stay again!
2023 年 3 月入住 1 晚
Brent Heyen 于 2023年03月12日 的回复
Dear Anni,Thank you for your kind words. We are glad that you enjoyed your stay with us, and we look forward to you staying with us again; especially after our renovation later this year when we will have all new sofa sleepers that will make your back happier!

8/10 还可以

Taylor

与配偶出行
满意:清洁度、员工和服务、服务设施
The service was wonderful. The only issue we had was with the bed. It was very uncomfortable. Not sure if the property is slowing replacing them, but I remember staying there a year before and the mattress was AMAZING. Hopefully those updates are being made. Thanks again!
Brent Heyen 于 2023年01月9日 的回复
Dear Taylor,Thank you for your kind words. We are glad that, over all, your stay with us was as enjoyable as you remember. I am sorry that the mattress in your room affected your stay though. The good news is we are planning a full renovation some time this year, and they will all be replaced. We look forward to your next stay.

6/10 一般

Rachel

与家人出行, 带宠物出行
满意:员工和服务
不满意:住宿条件和设施
People were very nice. Our suite was VERY used. The bathroom door didn’t close, the chair at the desk was falling apart, all of the cabinets, bar stools, desserts had dings and stains on them. It was not the worst place but my first stay at a staybridge and I expected something different.
Brent Heyen 于 2023年01月5日 的回复
Dear Rachel,Thank you for your review of our hotel. I am very sorry that your impression of our hotel was less than you expected. I can assure you that we do take that very seriously. We were planning to renovate our hotel back in 2020, however the pandemic and then some other things kept pushing it back. We do expect it to happen some time this year, and we do hope you will stay with us again so that you can see what a stay at a Staybridge Suites is supposed to be like.

6/10 一般

Armando

8/10 还可以

Pamela

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Ive stayed in this hotel before and the couches in both rooms I’ve stayed in at this hotel are horrible and really need to be replaced! Its hard to enjoy your suite when you cant sit on the furniture in the living room. Otherwise the room was nice.
2022 年 12 月入住 1 晚
Brent 于 2022年12月24日 的回复
Dear Pamela,Thank you very much for your input. We are aware of the problem with the sofas, and I can assure you we are working on resolve that problem as soon as we can. We should have new sofas before long.

10/10 超赞

Kristine

2022 年 7 月入住 3 晚
Brent Heyen 于 2022年12月19日 的回复
Dear Kristine,We are pleased to see you enjoyed your stay with us, and we hope you will join us again soon.

10/10 超赞

Bradley,Sparks

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
I liked everything about my stay
2022 年 11 月入住 3 晚
Brent Heyen 于 2022年11月27日 的回复
Bradley,Thank you for letting us know about your stay. We are all pleased that you enjoyed it so much, and we hope that you will stay with us again soon.

8/10 还可以

Dan

满意:清洁度、员工和服务、服务设施
The hotel is nice for its price, but it could be improved by a refresh of the rooms and furnishings.
2022 年 11 月入住 3 晚
Brent Heyen 于 2022年11月17日 的回复
Dear Dan,Thank you for your review of our hotel. I can certainly understand why you would think our rooms need a refresh. In fact, we were supposed to remodel the hotel back in 2020. Unfortunately, the pandemic and then some other issues postponed the endeavor. I am happy to tell you, however, that we are due to start the long awaited renovation in the first quarter of next year; so the rooms will get the refresh that you noticed they needed. Thank you very much for your input, and we do hope you will stay with us again; especially after the renovation.

2/10 糟糕

Karen

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wanted to stay at this property because my husband who had recently lost his mother (97 yrs young) had stayed at the Silver Saddle as a child with his parent's now deceased. They would not allow us to stay because i have 2 small registered service dogs fo calm me as i have cancer and subject to panic attacks.
2022 年 11 月入住 1 晚
Brent Heyen 于 2022年11月8日 的回复
Dear Karen,I do apologize that you had such a bad experience with the Silver Saddle. However, you seem to have us mixed up with them. We are the Staybridge Suites in Lincoln, NE. We show that you stayed with us, and the Guest Service Agent who checked you in recalls you and your service animals, that she checked you in, and that you spent the night here. I do hope you enjoyed your time with us, and that you will stay with us again the next time you need a place to stay in Lincoln, NE.

8/10 还可以

Alisa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
2022 年 10 月入住 1 晚
Brent Heyen 于 2022年10月30日 的回复
Dear Alisa,Thank you for your review of our hotel. We are glad that, for the most part, you enjoyed your stay with us. We do hope you will stay with us again.

8/10 还可以

mike

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚
Brent Heyen 于 2022年10月25日 的回复
Dear Mike,Thank you for your review of our hotel. We are glad that you enjoyed your stay with us, and we hope you will do so again in the future.

10/10 超赞

Kevin

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚
Brent Heyen 于 2022年10月7日 的回复
Kevin,Thank you for your review of our hotel. I'm glad that you enjoyed your stay with us, and we hope you will stay with us again soon.

10/10 超赞

Lori

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay!
2022 年 9 月入住 2 晚
Brent Heyen 于 2022年10月3日 的回复
Thank you for your review of our hotel. We are glad that you enjoyed your stay. Please come again soon.

4/10 很差

Judy

2022 年 9 月入住 2 晚

2/10 糟糕

Christine

商务旅客
When we arrived they said there was no rooms available. They ended up having to transfer me to another hotel, which was nice, but really a pain to deal with when I had even called in the morning to confirm the room
2022 年 9 月入住 1 晚
Brent Heyen 于 2022年09月29日 的回复
Christine,Thank you for your honest review. We are deeply sorry that we did not have a room for you as you expected. I certainly understand your frustration, as I would. I do hope that you will give us another try the next time you need a place to stay in Linocln