Lake Elsinore Links at Summerly Hotels

"The pictures are deceptive. Calling this a Resort & Spa feels laughable. It's an older hotel and feels a bit rundown. My A/C barely worked while others that stayed said their rooms were frigid. Staff was very nice. Best part of the hotel was the courtyard."

"The staff, is the best."

"did not use"

"Great value and great location"

"Really disappointed in guest accommodations as well as the advertisement of being able to have 24 hour access. Unfortunately all spas and pools do not stay warm and were very cold. Also disappointing to come to a spa overnight stay with a broken wrist and no concierge available to deliver my bags to the room. Several flights of stairs and trips to my room made it difficult to relax and enjoy my stay. "

"Customer service "

"Reasonably priced. Nice front desk. Good breakfast. Would stay here again!"

"The staff were helpful, and nice. The Vineyard Rose is excellent with fantastic service and food. The property needs to be updated. They need to clean the cobwebs off of the walls, and get the weeds out of the vineyard. upgrade the patios and put more chairs on the patios. a room that sleep 4, should have 4 chairs on the patio and inside at the table. "

"The staff was really super & helpful with anything I brought to their attention that they were able to accommodate. Now for the inn itself: Soaps, shower gel, etc. were nice: conveniently located on the wall in the shower. The room came with microwave & fridge, that was great. Floors were laminate wood look & were cold on the feet without socks & slippery when wearing socks. There was loud construction going on in rooms on my floor for a day or two. Very loud & even had power tools going. I guess I was there at the wrong time, because that's a necessary factor in renovation. But not welcome to guests. The worst was, they are totally on the cheap with paper goods selection - toilet paper & tissue being the absolute cheapest thinnest I've ever encountered anywhere. Even at the dollar store. The light bulbs are very low wattage & the room was dim even at night. Personal opinions: I also thought the lobby furniture was 'tacky' with chairs that seat so low to the floor I wouldn't even think of sitting in one for fear of struggling to stand. L Aren't lobbies supposed to be comfortable & welcoming? I appreciate the new modern look - but this was a modern 'cheesy' look. All in all, I'm not looking for a beautiful room or lobby. But I do hope to get enough toilet paper not to have to go back & forth to the counter for more, or as in my own case - bring my own in. For these reasons, I don't think this inn is well thought out."