"We had a really enjoyable three night stay at the Grand Mercure. Everything was more than we could have wished for. We were given a room upgrade on arrival. The staff were all really friendly and spoke a decent level of English. And the breakfast was really good. We would happily stay here again if we return to Xi’an."
"Clean room, only hoped the carpet surrounding the bed was clean. Looked stained, needs washing.
Breakfast was decent. Free washer& dryer was awesome! Would have liked to borrow a steamer to keep in the room for daily use, only had 1 large steamer which is located in the laundry room. But otherwise, a good stay. Rooms are pretty soundproof."
"One of the best hotel experience we have had anywhere! The front desk manager Sultanli Elchin was welcoming and made us feel like we were the only customers at the hotel. Outstanding experience, beautiful property and convenient location!!!! "
"Perfect location. Beautiful property and amazing staff David the PM concierge was extremely helpful in sending a package for me. He really went above and above. Highly recommend this hotel"
HUALUXE Hotels and Resorts Xi'an Tanghua, an IHG hotel
10/10 Excellent
"Incredibly warm and welcoming staff, super helpful with planning tours and giving local recs. Gym was super clean and spacious, though the machines were limited. A little further from metro stations than expected, but super close to 不夜城 which was amazing for food and shopping. "