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聖地亞哥阿爾法瑪精品酒店的評價

5 out of 5
聖地亞哥阿爾法瑪精品酒店
Rua de Santiago, 10 a 14, Lisbon

評價

9.8

完美

10 分評分，優異；308 則評價中有 277 則" "
8 分評分，不錯；308 則評價中有 25 則" "
6 分評分，一般；308 則評價中有 5 則" "
4 分評分，欠佳；308 則評價中有 0 則" "
2 分評分，很差；308 則評價中有 1 則" "

10/10 

整潔度

9.8/10 

職員與服務

9.8/10 

設施服務

9.8/10 

住宿狀況

9.8/10 

環保程度

評價

10/10 優異

Charlene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The historic site was really interesting and we loved the dining options. It is so centrally located to the old city and we would definitely recommend this hotel to anyone - it was within walking distance of so many great sites and restaurants. We felt like locals.
於 2024 年 4 月住了 2 晚

10/10 優異

Allison

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful, charming hotel. Lovely breakfast.
於 2024 年 4 月住了 3 晚
Lana, Guest Relations Manager 於 2024年5月9日的回應
Dear Allison, Thank you so much for your feed-back. It is gratifying to know that you have enjoyed our hotel as well as our delicious breakfasts. We look forward to welcome you back. Kind regards

10/10 優異

Brian (Coconut Creek)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed our stay at Santiago de Alfama! Beautiful hotel and very helpful staff! Would definitely recommend and definitely stay again if we return to Lisbon!
於 2024 年 4 月住了 3 晚
Lana, Guest Relations Manager 於 2024年5月9日的回應
Dear BrianWe are thrilled to know that you have enjoyed your stay with us and that our team has made you feel welcome and well looked after. We hope to welcome you next time.Kind regards

8/10 不錯

GIL

讚好：整潔度、職員與服務和住宿狀況
Very nice. Good food
於 2024 年 4 月住了 2 晚
Lana, Guest Relations Manager 於 2024年5月9日的回應
Dear GILThank you so much for your kind words.We are very glad to know that you have enjoyed your stay!Kind regards

10/10 優異

Eileen

於 2024 年 4 月住了 4 晚

8/10 不錯

Robin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good location and high standards
於 2024 年 4 月住了 2 晚
Lana, Guest Relations Manager 於 2024年5月2日的回應
Dear Robin, Thank you so much for your kind words. we are very appreciative of your feed-back and are thrilled to know that you have enjoyed our location and our service. Kind regards

10/10 優異

Judith

於 2024 年 4 月住了 1 晚

10/10 優異

Eshragh

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 7 晚

10/10 優異

Judith

讚好：整潔度、職員與服務、設施服務和住宿狀況
A true gem in Alfama. The manager and all the staff are funny, intelligent, cultured and above all committed to your comfort and enjoyment. The breakfast was exceptional. The cocktails were wonderful served in an atmosphere that was both comfortable and sophisticated. The mixologist was very knowledgeable without taking himself too seriously. The live music (on Thursdays and Fridays) is excellent. Our suite (402) has extraordinary views. It was a but of a splurge (the only room available) but it was well worth it. I woukd not have wanted to miss this hotel.
於 2024 年 3 月住了 1 晚
Lana, Guest Relations Manager 於 2024年3月28日的回應
Dear JudithThank you so much for your generous review! Its is very satisfying to know that you have felt welcomed and in comfort while with us, and truly enjoying your stay. Our team is glad to hear that you have enjoyed their service, our cocktails, live music and of course the views from your window. We hope to welcome you back again.Our best regards

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel - we had one of the cheapest rooms…. Still stunning and the staff go out of their way to be helpful. Tons of character and a great place to use as a base to explore Lisbon.
於 2024 年 3 月住了 3 晚
Lana, Guest Relations Manager 於 2024年3月28日的回應
Dear RobertWe are so thrilled to hear that you have enjoyed your room and the service of our helpful and friendly team! We highly value your opinion and are extremely satisfied that your experience has been a very pleasant one.We hope to be welcoming you back again.With kind regards

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A lovely modern gem tucked in the historic Alfama district. The entire experience was wonderful. Amazing staff and beautiful design created a memorable stay for us in Lisbon.
於 2024 年 2 月住了 4 晚
Lana, Guest Relations Manager 於 2024年3月3日的回應
Dear Michael, Thank you so much for your review! We are thrilled and happy to know you have loved the whole experience beginning with the interior of our space and ending with our friendly staff that have all contributed to a memorable stay. We hope to welcome you again some other time.Kind regards

10/10 優異

Brad

伴侶同遊
讚好：整潔度和住宿狀況
The staff is the shining star of this property. While it is a lovely, charming hotel, it is outstanding and 5* because of Lana, Joanna, Bruno, and Denusha, backed by fine housekeepers. They became friends!
於 2024 年 2 月住了 4 晚
Lana, Guest Relations Manager 於 2024年2月18日的回應
Dear BradIt is with utmost pleasure that we are reading your kind words! It is truly gratifying to know that your stay with us has been a memorable one and from our side we were very delighted to have you with us. Our entire team looks forward to welcome you back next time you re in Lisbon.KInd regards

10/10 優異

Sarah

於 2024 年 1 月住了 4 晚

10/10 優異

TAKEO

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel with lots of amenities and great service! Perfectly situated in the Alfama district of Lisbon.
於 2023 年 12 月住了 2 晚
Lana, Guest Relations Manager 於 2024年1月23日的回應
Dear Takeo, Thank you so much for sharing your feed-back on your stay with us! We are so pleased to know that you have enjoyed your stay, our amenities and service as well as the location.It will be a pleasure to welcome you again some time.Kind regards

10/10 優異

Gerard

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This place was fabulous in every way. Beautiful hotel and warm and friendly staff. One of the best hotels I've ever stayed in. We will be back again ...and again.
於 2023 年 12 月住了 4 晚
Lana, Guest Relations Manager 於 2024年1月23日的回應
Dear GerardWe truly appreciate your kind feed-back and are thrilled to hear that you have enjoyed your stay as well as our service. Please do visit us in future,Wishing you a great year!Kind regards

10/10 優異

Elias

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

6/10 一般

Angel

讚好：整潔度
I stayed for a night and wasn't really impressed. Luggage storage is right beside the front entrance behind a velvet rope -- not very secure at all. My room was upgraded to a lovely view of the river and while the bed and linens were phenomenal, the rainfall shower had calcification so water only came out of 3/4ths of the head. There was inconsistent pressure from one of the bathroom faucets. When I checked in, I overheard another guest complaining of something similar. The air conditioning/heating was pretty loud in the evening. One of the concierge team members was a little condescending and in general I found most of the team polite, but not helpful. The location is also pretty far from most things. Honestly, there are better places to stay closer to the center of town.
於 2023 年 11 月住了 1 晚

10/10 優異

Margo (Mercer Island)

於 2023 年 10 月住了 1 晚

10/10 優異

Clayton

讚好：整潔度、職員與服務、設施服務和住宿狀況
First class in every aspect. Wonderful staff. Can’t recommend enough!
於 2023 年 10 月住了 3 晚
Lana, Guest Relations Manager 於 2023年11月8日的回應
Dear Clayton, Thank you so much for such a short but wonderful feed-back! We hope to welcome you back.Our best regards

10/10 優異

Margo (Mercer Island)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚

10/10 優異

Myron

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 優異

Patryk

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

10/10 優異

Ron

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent hotel with very spacious rooms and super king sized beds. The staff are superb. I highly recommend a stay here… great location close to the cruise port, Sao Jorge Castle for 360 degree panoramas of Lisbon, short walk to the Fado Museum and night time live Fado music. The hotel is expensive but was worth the lovely overall experience.
於 2023 年 9 月住了 3 晚
Lana, Guest Relations Manager 於 2023年11月8日的回應
Dear Ron, Thank you. Your feed-back is very important to us! We are very please that you have had a pleasant stay with us and have enjoyed our location and the staff. Hoping to welcome you back,Kind regards

10/10 優異

Fernando (Columbia)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very attentive and helpful staff. Great room. Only complaint would be the shower. It’s oddly placed and weak. We had a junior suite. Excited about looking at their other properties.
於 2023 年 10 月住了 1 晚
Lana, Guest Relations Manager 於 2023年11月8日的回應
Dear FernandoThank you so much for sharing your thoughts on your stay with us! We will certainly request a revision of the shower with our maintenance team. In the beautiful region known for the wine and cork- Alentejo, our newest home has opened this year and now closed for winter will reopen again on March 2024. The name of it is The Green House Alentejo. With kind regards

10/10 優異

Ann

讚好：整潔度、職員與服務和設施服務
The staff was incredibly friendly, welcoming and gracious. My room was charming and the bed was extremely comfortable. I will definitely be back!
於 2023 年 9 月住了 1 晚
Lana, Guest Relations Manager 於 2023年11月8日的回應
Dear AnnThank you so much for sharing your impressions on your stay with us! We are glad to hear that you have felt comfortable at our home and hope to welcome you back again.Kind regards

10/10 優異

Lorna

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I picked this hotel, because it is in Alfama with original and ancient ,winding cobblestone streets. I would not recommend this area for anyone with ability issues. The cobblestone streets are difficult to maneuver.
於 2023 年 9 月住了 2 晚
Lana, Guest Relations Manager 於 2023年11月8日的回應
Dear LornaThank you for your feed-back. We truly appreciate your review and can only agree on the fact that our cobbled streets might be a challenge for someone with ability issues. Kind regards,

10/10 優異

helen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely fabulous small boutique hotel in the Alfama (old part of Lisbon). Perfect location, gorgeous hotel and fantastic staff. Would highly recommend
於 2023 年 9 月住了 3 晚
Lana, Guest Relations Manager 於 2023年11月8日的回應
Dear Helen, Thank you so much for your review.We are very please to hear that you have enjoyed our location, hotel and , of course, our staff. We hope to welcome you back.Kind regards

8/10 不錯

christopher

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Staff were on point. The value just isn’t there. A few years ago I stayed at this hotel, same time of year and days of the week. Cost was less than half of what I paid this year. The hotel and grounds were the same with a bit more wear. It just isn’t worth the cost any longer. Very unfortunate to say. Thank you.
於 2023 年 9 月住了 3 晚
Lana, Guest Relations Manager 於 2023年11月8日的回應
Dear ChristopherThank you for your feed-back. We are sorry to hear that you have found our rooms much more expensive in comparison to the previous years. It is true that since the end of 2022 we had to follow the inflation therefore raised only 10% over our regular rates. With best regards

10/10 優異

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The view from our 4th floor room was amazing, the bed was soft and luxurious, the breakfast was delicious, the staff was so kind and we just loved everything about our stay. Thank you for making our trip so memorable!
於 2023 年 8 月住了 3 晚
Lana 於 2023年8月31日的回應
Dear Stephen,We are more than happy to hear about your stay with us. It is wonderful to know that you have loved your stay with us. Our team hope to welcome you back for another memorable stay. Thank you.Kind regards

10/10 優異

Irina

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really cosy hotel with a perfect location in Alfama.
於 2023 年 8 月住了 7 晚
Lana 於 2023年8月31日的回應
Dear Irina, We very much appreciate taking your time to give us your feed-back. We truly hope to welcoming you back.Kind regards and with best wishes

10/10 優異

Anemona

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel and stuff are fantastic
於 2023 年 8 月住了 1 晚
Lana 於 2023年8月31日的回應
Dear Anemona, Thank you so much for such an amazing feed-back! It is very satisfying to know that you have enjoyed your experience with us. We certainly ope to welcome you back again!Best regards from our team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 優異

Jennifer

親子同遊
讚好：職員與服務、設施服務和住宿狀況
My husband, 7 year old daughter, and I just checked out of this pretty boutique hotel today. The staff we encountered were friendly, attentive and professional. We enjoyed the restaurant for dinner, and I had booked a room with breakfast included, which was copious and delicious. The bed and linens so comfortable and the room was spotless. In the center of exactly where you want to be (the best coastal views of the Tagus from right across the street and from the hotel terrace, with super easy access to the #28 tram and everything else), I can’t imagine a more ideal place to stay in the Alfama area of Lisbon. If/when we return, I definitely wouldn’t hesitate to stay at the Santiago de Alfama again.
於 2023 年 8 月住了 2 晚
Lana 於 2023年8月21日的回應
Dear Jennifer, Thank you so much for your wonderful review! We are always pleased to received feed-back from our guests and yours leaves us very happy. Thank you for your kind words and we hope to welcome your family again.Kind regards

10/10 優異

Ali

讚好：整潔度、職員與服務和住宿狀況
Excellent hotel, will stay again
於 2023 年 8 月住了 3 晚
Lana 於 2023年8月31日的回應
Dear Ali, Thank you! We hope to welcome you back Kind regards

10/10 優異

Kim

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location was great for this unique and stunning hotel. Walking distance to many dining options. Tons of things to see and do. Absolutely worth it!
於 2023 年 8 月住了 2 晚
Lana 於 2023年8月21日的回應
Dear Kim, Thank you so much for having stayed with us! We will be pleased to welcome you back to our beautiful neighbourhood.Kind regards

10/10 優異

Ali

讚好：整潔度、職員與服務和住宿狀況
Quite happy with this hotel, its in old part of city so its not the most walkable area as its mainly hills. Also worth noting the hotel does not have a pool. Other than that, it was quite nice, 5 stars for sure, we loved the location, staff are friendly, nice clean rooms, good views of Lisbon/ocean, Audreys for breakfast is great or food throughout the day.
於 2023 年 8 月住了 2 晚
Lana 於 2023年8月21日的回應
Dear Ali, Thank you so much for leaving us your feed-back. It is very important to us and we will be more than pleased to welcome you back again.Kind regards

10/10 優異

Erin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Stefan

讚好：整潔度、職員與服務和住宿狀況
Very nice historical building, exceptional breakfast a la card and great service. Great experience!
於 2023 年 7 月住了 2 晚
Lana 於 2023年8月14日的回應
Dear StefanThank you for taking this moment to share your comments with us!We hope to welcome you back for another great experince.Kind regardsGuest Relations Team

10/10 優異

Isabelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel magnifique, service impeccable. Chambre nettoyée 2 fois par jour. Déception pour le petit déjeuner.
於 2023 年 7 月住了 5 晚
L'équipe de Guest relations 於 2023年8月14日的回應
Cher Monsieur / MadameNous vous remercions d'avoir choisi de séjourner chez nous à Lisbonne.Nous apprécions vos commentaires et espérons vous accueillir à nouveau à Lisbonne !Très cordialement

10/10 優異

Heidi

於 2023 年 6 月住了 2 晚

10/10 優異

Andrés

於 2023 年 7 月住了 1 晚

10/10 優異

Ryan

讚好：整潔度、職員與服務和住宿狀況
great
於 2023 年 6 月住了 1 晚

10/10 優異

Cathy

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Wonderful staff and AWESOME restaurant. Good and drink were fabulous!!
於 2023 年 5 月住了 1 晚

10/10 優異

Sally

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Historic building modified as a smart, upscale hotel. All rooms are different, but modern, with decor that is sn updated nod to its history. The outdoor restaurant is delightful. While somewhat secluded, the E28 tram stop is 20 steps away. The Castelo de San Jorge is around the corner via historic cobblestone streets. I can’t say enough about the staff and service. This is an intimate, world class hotel in the heart of Alfama.
於 2023 年 6 月住了 3 晚

10/10 優異

Lyn

讚好：整潔度、職員與服務和住宿狀況
Loved this hotel. The staff were lovely and welcoming, the location perfect, the food good and the room very comfortable. I could not have asked for anything more for my first trip to Lisboa.
於 2023 年 5 月住了 2 晚

10/10 優異

Reinhard

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Sehr angenehmes Flair in diesem 5* Hotel
於 2023 年 6 月住了 3 晚

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 5 晚

10/10 優異

Suzanne

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚

10/10 優異

Mike

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Outstanding Hotel
Great place to stay. Right in the middle of everything. Phenomenal staff.
於 2023 年 5 月住了 1 晚

10/10 優異

Zbigniew (Palm Beach Grdens)

讚好：整潔度、職員與服務和住宿狀況
This is a very nice hotel in a great location. Very clean and well-maintained. This stuff is very nice and helpful. Restaurant is great for breakfast and OK for dinner. The only minus is that the check in is at 3 PM which may be difficult for people arriving in the morning.
於 2023 年 5 月住了 2 晚