Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Express Inn and Suites

2.5 out of 5
Express Inn and Suites
2600 W 65th St, Little Rock, AR

Reviews

6.2
Rating 10 - Excellent. 55 out of 340 reviews" "
Rating 8 - Good. 101 out of 340 reviews" "
Rating 6 - Okay. 62 out of 340 reviews" "
Rating 4 - Poor. 55 out of 340 reviews" "
Rating 2 - Terrible. 67 out of 340 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water. Tv not working. Breakfast leftovers at least 2 days old. Ice machine not working
Stayed 1 night in Apr 2024

2/10 Terrible

Javier

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a cockroach in the bathroom, that was after I gave a pass to the smoke detector being removed, cable wasn't working, toilet seat was only held on with 1 screw, the main light to enter the room was out. Told the front desk and they acted like it was a complete surprise, they offered another room but it would also not have a smoke detector. I didn't want to stay at all. They wouldn't refund, even after I offered to pay one of my 2 nights I was supposed to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lillie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Apr 2024

2/10 Terrible

Melody

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude, bookes a downstairs smoking room. My son and i are disabled they put us in an upstairs room, no elevator. Room was old and nasty with stains on the bed, looked nothing like the pics they have online.
Stayed 1 night in Feb 2024

8/10 Good

Bryon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Anna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t ever ever ever ever stay at this hotel unless you want to be murdered or sex trafficked… This hotel is something out of a horror movie.. The mattress was the nastiest thing I’ve ever seen. The bed cover had cigarette burns on it Aluminum tape around the window for insulation The door wouldn’t even shut let alone lock. The whole building smelled of cigarettes and weed. We are not prissy and thought “let’s see the room” after we saw the room we went and checked out and another customer was in the same boat and she got her things and left as well.. DONT waste your money
Stayed 1 night in Dec 2023

2/10 Terrible

Lamani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
honestly the place is very dirty it smells of mold plus there are cockroaches (I took photos and videos) in the area reserved for breakfast. I am very very disappointed
Stayed 1 night in Dec 2023

2/10 Terrible

Bobby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No no no
It was a dump
Stayed 1 night in Nov 2023

2/10 Terrible

Siamphay

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dangerous, unsanitary, and rundown. I checked in and immediately checked out. The door’s deadbolt was missing, carpet was dirty, bathtub was covered in debris as if it had not been clean in years, toilet paper handle was missing, walls were moldy, and beds were stained. The place should not be rented out to people at all. I’m trying to get refund for it but no response yet
Stayed 4 nights in Nov 2023

4/10 Poor

Aaron

Okay conditions. Wifi spotty at best. Also, no breakfast options neither.
Stayed 6 nights in Nov 2023

8/10 Good

Tammy

Liked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
Hotel is infested with rouches and rodents. As soon as we walked in the room there were bugs crawling on the wall, bed, and microwave. A mouse ran across the floor and to top it off they tried to charge an extra fee to cancel and over charge more than what i stayed. And sent me back and forth to the customer service online to them. There is no cleanliness. Customer service is not good. They were nice at the front but acted as if they were not aware of the condition of the place.
Stayed 3 nights in Oct 2023

10/10 Excellent

Diane

Stayed 1 night in Oct 2023

2/10 Terrible

Tim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY THERE
That was the nastiest place I have ever stayed at in my life. Rooms were filthy dirty, ice and soda machines were broken. If we had another option at that time of night we definitely would not have stayed there.
Stayed 1 night in Sep 2023

4/10 Poor

Duke

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tt was dirty/dingy and the threshold between the bathroom and the room, the tac strip was sticking up and pricked my feet.
Stayed 1 night in Sep 2023

6/10 Okay

Ryan

Business traveller
Liked: Room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Michael

Business traveller
Ok place to stay
Stayed 2 nights in Sep 2023

8/10 Good

Latrissa

Liked: Cleanliness, staff & service
They have breakfast in the morning and most rooms still have ironing boards and iron
Stayed 4 nights in Sep 2023

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Jeremy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We paid extra for a pool-view room and wish we didn't. The pool was "closed" with tarps and tires over it (in the summer). The fence surrounding the pool was falling down and the room window was cracked. The room itself was decent and the bathroom looked recently remodeled. The hallway outside the room wasn't great. Breakfast was a joke. It was a pre-packaged 'danish' that was horrible. Overall, the property worked for our overnight stay.
Stayed 1 night in Jul 2023

4/10 Poor

robyn

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
People sleeping on the bench outside, unjeot property.
Stayed 1 night in Jul 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
The place was dirty. Our shoer curtain had mold on it.
Stayed 1 night in Jul 2023

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Jun 2023

2/10 Terrible

Kyle

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It smelled like someone urinated in all the vents. This place was unkept, in an unsafe neighborhood, it was disgusting. Please pay a little more money and stay somewhere of a much better quality.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Motel 6. Its cleaner.
The pictures were obviously photo shopped. The pool was tarped in 100 degree summer weather. Fences falling down and weeds everywhere. Broken windows boarded up. No AC in lobby where they set out milk and juices for breakfast. No telling what bacteria was growing in that disgusting lobby. Ive stayed at nicer Motel 6s in the ghetto. DISGUSTING!!! I'll never stay at a baymont ever again. Cant believe the franchise lets this BS go.
Stayed 1 night in Jun 2023

4/10 Poor

Tammy

Disliked: Property conditions & facilities
We requested a roll away bed when we reserved the room and they did not have any available. I rented the room that was supposed to sleep 5 people and the room they gave us did not. There was no hot water to take showers. They said they had continental breakfast and they did not. The staff was friendly. There was no air conditioning in any of the building except for in the rooms so it was really hot in the hallway and office area.
Stayed 1 night in Jun 2023

6/10 Okay

Randy

Disliked: Property conditions & facilities
The sign leading to the property was not lit. It looked like all but one of the bulbs were not working. The one that did work was very dim.
Stayed 1 night in Jun 2023

2/10 Terrible

Rita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel we've ever stayed at.
The pool was covered and look so nasty. It was very run down. The trash outside was overflowing. No A/C in entrance. Sticky floor and sticky tables (we were there before breakfast opened). NO HOT WATER! The TV remote did not work. Worst motel we've ever stayed at and we're not picky. We assumed the Baymont name was good.
Stayed 1 night in Jun 2023

2/10 Terrible

Kenneth

Stayed 1 night in May 2023

2/10 Terrible

Jovanni

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No lie. This place sucked. My coworker and I had no hot water the whole stay. 3 nights of no hot water. The place has a smell to it. The pool is out of service and very unkept. The whole place is falling apart. Honestly. Not worth the $65. More like $20. Save your time and money. Skip this one.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely dirty There are bugs in the bathtub and the whole place needed a thorough cleaning. No one should be staying there. Very bad part of town.
Stayed 1 night in May 2023

2/10 Terrible

Halle

Disliked: Staff & service
Stayed 1 night in Apr 2023

2/10 Terrible

Tonya

Travelled with family
Disliked: Amenities, property conditions & facilities
We checked in late. Staff friendly. Bed hard. Ice machine about to fall through cabinet. Music played in parking lot til well past midnight. Baymont always been a joy. Not tonight
Stayed 1 night in Apr 2023

6/10 Okay

Tracey, South Pasadena

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was okay for the price we paid. It was clean but the carpets in both the room and the hall felt like they were from the 1970's and it's just hard for old carpet to feel clean. It's time to pull up the carpet and put in flooring. It felt like an old hotel that had been redone (marks on all the doors where previous room signs had hung), bangs and marks on the walls, broken pieces on the corners of doors, etc). Good enough for a quick sleep while on the road but not a place for a longer stay.
Stayed 1 night in Apr 2023

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Heath

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not too good
The hotel was out dated. Needed a facelift in lobby & vending machines. No hot water at all. would not stay at this location again.
Stayed 3 nights in Mar 2023

2/10 Terrible

Jessica

Stayed 1 night in Mar 2023

2/10 Terrible

Terra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever stayed.
Water was cold. Blow dryer, t.v., phone did not work. Didn't serve breakfast till 10 am. It's the weekend so breakfast isn't supposed to end till 10 am. They put it up at 9 am.
Stayed 1 night in Feb 2023

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted
The stat was horrible. There was roaches in the room. The picture on the app was nothing at all what the motel looked like. We had a window in our room looking at the swimming pool and there was a trash can in front of the window full of trash. There were also mattresses laying on the ground. We went for the breakfast about 6:16 AM and the coffee was not ready so we ended up going else where for coffee. I will never stay at this motel ever again. It was a horrible experience.
Stayed 1 night in Feb 2023

6/10 Okay

ashley

Travelled with family
Disliked: Property conditions & facilities
Though the staff is nice, the hotel needs to be updated.
Stayed 1 night in Dec 2022

4/10 Poor

Richard

Liked: Room comfort
Disliked: Cleanliness
Would not stay there again.
Stayed 1 night in Nov 2022

10/10 Excellent

James M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent breakfast and next door is Bandanna BBQ which had great food.
Stayed 1 night in Nov 2022

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Check in was great. Staff was friendly. Property itself felt kind of dingy and run down. Room was OK and beds were comfy.
Stayed 1 night in Nov 2022

6/10 Okay

Michael, Marietta

Disliked: Property conditions & facilities
Hotel pictures on site look way better than once you arrive
Stayed 1 night in Nov 2022

8/10 Good

Cuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old building .Secluded area. Seems like a security risk
Stayed 1 night in Oct 2022

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, affordable!
Stayed 2 nights in Oct 2022

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we love staying there's the girl at the front deck was very friendly
Stayed 1 night in Oct 2022