4/10 欠佳
Shirley O.
2025 年 8 月 16 日
不滿：整潔度
I was actually disappointed in my stay in Sunny Stifft's Station/Capital View. I found the online photos to be misleading and the facility to be unkept. I am elderly with a bad knee, the porch needed a handrail to feel safe getting on and off the porch. I had to cling to a brick column to be able to access the property. The trash can next to the porch was over flowing with trash and flies were everywhere. It smelled horrible. The front door was dirty and the key pad to gain access was dirty. I cleaned both while staying there. The fireplace had a vacuum cleaner sitting upon on the hearth. I found some women's lingerie in one of the drawers in the room I was staying in. The microwave had a melted styrofoam container with molded food in it. The television had streaks across it from some cleaning product and I cleaned it before watching it. The pictures of the lawn online were lovely and lush but the grass was actually dry and yellowed. The houseplants inside were nothing like the online pictures and were mostly dead or dying. The back patio needed to be swept and the chairs needed to be cleaned. The gutter downspout had become disconnected. I picked this place because of the overall rating. I needed an uplifting place because my sister was in hospice nearby and I needed a cheerful place of refuge. This definitely was not that. The Welcome Email that was to be sent in the morning of arrival was not sent until late afternoon after I reminded them.
Shirley O.
於 2025 年 8 月住了 3 晚