The room we were given was disgusting. Hair on bed sheets and in the shower, false eyelash on pillow, ants found in the bathroom, freezer had melted ice cream in it and a pile of food or something behind dresser. Made the front desk aware of this and the response was “sorry, the maids don’t do their job half the time” I’ll be sending photos and a complaint letter to cooperate. Also, wouldn’t refund my money for the extra night I had booked but didn’t stay from the filth and conditions. Manager has been out every time Ive asked to speak to him.
Ilea
2025 年 7 月入住 2 晚
10/10 超赞
kimberly
与家人及幼儿出行, 与家人出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean. Convenient. Helpful.
kimberly
2025 年 7 月入住 4 晚
2/10 糟糕
Stephanie
2025 年 7 月 27 日
We were going to be too late to check in due to vehicle trouble. Staff we spoke to on phone was unaccommodating and rude. When I tried to ask if there was any options, he hung up on me. This was completely uncalled for and made an already bad situation worse for us.
Stephanie
2025 年 7 月入住 1 晚
2/10 糟糕
Shane
与家人出行
2025 年 7 月 27 日
不满意:员工和服务、服务设施、住宿条件和设施
The air conditioning unit in our room was broken. Temp outside was 90, so you can imagine how hot it was in a 3rd floor room. The maintenance guy came to check it 45 minutes after I told the desk staff that it wasn’t working.
The staff at the front desk said there was nothing she could do. They were booked up, so I get that she couldn’t assign another room. I was told I could stay in the room as-is, with no AC, or go find another hotel. When asked about a refund I was told it was impossible and I’d have to talk to the manager—who she refused to call but I could contact him the following Monday.
Billy the maintenance guy was great! Front desk staff needs some customer service training
Shane
2025 年 7 月入住 1 晚
8/10 还可以
Krista,Herriman
与家人出行, 与配偶出行, 团体旅客
2025 年 7 月 21 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
This property is exactly what you would need it for, cheap. Not fancy, boarder line gross, but cheap and sometimes that’s exactly what you need.
Krista
2025 年 7 月入住 1 晚
2/10 糟糕
Erin
2025 年 7 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
So not stay here, it’s gross. I wouldn’t recommend this place to anyone. The front staff didn’t know how to deal w a third party booking therefore over charged me. The room was straight out of 1950. The bathroom was all rusty around the tub edge.. No air conditioner, just an old unit blowing warm air on the cool setting, at a super loud decibel…..
Erin
2025 年 7 月入住 1 晚
8/10 还可以
corina
2025 年 7 月 17 日
不满意:清洁度
Staff was great
corina
2025 年 7 月入住 1 晚
6/10 一般
Ben
与家人出行
2025 年 7 月 14 日
满意:员工和服务
不满意:清洁度
Ben
2025 年 7 月入住 2 晚
4/10 很差
shane
2025 年 7 月 11 日
shane
2025 年 7 月入住 1 晚
6/10 一般
Nestor
2025 年 7 月 7 日
Nestor
2025 年 7 月入住 1 晚
2/10 糟糕
Alfred
2025 年 7 月 6 日
I had prepaid for the rooms. The person at the desk did not know how to work the system. It literally took an hour and twenty minutes for us to get checked in. We won't be staying at this hotel again.
Alfred
2025 年 6 月入住 3 晚
4/10 很差
garrick
2025 年 7 月 5 日
garrick
2025 年 6 月入住 3 晚
6/10 一般
Aki-Japan,Kyoto City
2025 年 7 月 2 日
满意:服务设施
環境も良く気さくなスタッフが多く安心して宿泊できました。
Aki-Japan
2025 年 6 月入住 1 晚
10/10 超赞
Jerry,Boise
2025 年 7 月 2 日
Jerry
2025 年 6 月入住 1 晚
2/10 糟糕
christen
商务旅客
2025 年 7 月 1 日
不满意:住宿条件和设施,服务设施
A/c did not work.
No other rooms available.
christen
2025 年 6 月入住 1 晚
8/10 还可以
Wild
2025 年 6 月 30 日
满意:服务设施,员工和服务
Staff is always helpful and friendly.
Wild
2025 年 6 月入住 2 晚
6/10 一般
Sharon
团体旅客
2025 年 6 月 30 日
The air conditioning in the room was very poor, could not cool the room temperature to a comfortable status. The building is old, but was very clean. No elevator, glad I only had one small bag.
Sharon
2025 年 6 月入住 1 晚
8/10 还可以
Layne
与配偶出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good value
Layne
2025 年 6 月入住 1 晚
6/10 一般
Michael
2025 年 6 月 28 日
The sheets felt like flannel or something like that. They've probably never been replaced and they felt dirty to me!