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Hotel Sercotel Portales

3.0 star property
Spa treatments and attentive staff create a peaceful retreat in Logroño City Centre, where guests unwind with newspapers and rejuvenating services

Choose dates to view prices

Hotel Sercotel Portales, in Logroño City Centre, offers a peaceful escape with massages, spa services, and free in-room WiFi. Guests enjoy practical amenities like laundry services and coffee/tea in the lobby.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
The current price is HK$486
HK$535 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

Minibar, in-room safe, desk, iron/ironing board

Classic Room

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Classic)

Minibar, in-room safe, desk, iron/ironing board

Family Room (Classic)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Desk
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (Boutique)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Boutique)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Coffee/tea maker
Minibar
Cable/satellite channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Desk
  • City view
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Logroño, Hotel Sercotel Portales is in the city centre. Museo de la Rioja and Sala de Exposiciones Ibercaja are cultural highlights, and some of the area's landmarks include Concatedral Santa Maria de La Redonda and San Bartolome Church. Casa de Las Ciencias and Karting Rioja are also worth visiting. Visit our Logroño travel guide
Map
Portales, 85, Logroño, La Rioja, 26001

What's nearby

  • Museo de la Rioja
    1 min walk - 0.0 km
  • Calle del Laurel
    2 min walk - 0.2 km
  • Shell Spur Amphitheater
    6 min walk - 0.6 km
  • Casa de Las Ciencias
    9 min walk - 0.8 km
  • Bodegas Franco Espanolas
    10 min walk - 0.8 km

Getting around

  • Logroño Railway Station (LGV)
    6 min drive
  • Logrono (RJL-Agoncillo)
    18 min drive

Restaurants

  • La Tertulia
    1 min walk
  • 100 Montaditos
    1 min walk
  • Tio Agus
    2 min walk
  • Clandestino
    1 min walk
  • casablanca
    2 min walk

About this property

Hotel Sercotel Portales

Hotel located in Logroño City Centre
A library, dry cleaning/laundry services and car hire on-site are just a few of the amenities provided at Hotel Sercotel Portales. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, multilingual staff and a 24-hour front desk
  • Smoke-free property, a lift and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Sercotel Portales boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Showers and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 33.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Sercotel Portales Logrono
Sercotel Portales Logrono
Sercotel Portales
Sercotel Hotel Portales Logrono, Spain - La Rioja
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

Is Hotel Sercotel Portales pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Sercotel Portales?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Portales on 8 Mar 2026 start from HK$486, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sercotel Portales?

Self-parking is available for EUR 18 per day.

What time is check-in at Hotel Sercotel Portales?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Portales?

Checkout is at noon.

Where is Hotel Sercotel Portales located?

Located in Logroño City Centre, this hotel is steps away from Museo de la Rioja and Calle del Laurel. Church of Santiago el Real and Paseo del Espolón are also within 5 minutes. Logroño Railway Station (LGV) is 20 minutes by foot and Logroño Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel Portales Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 275 out of 443 reviews
Rating 8 - Good. 138 out of 443 reviews
Rating 6 - Okay. 21 out of 443 reviews
Rating 4 - Poor. 7 out of 443 reviews
Rating 2 - Terrible. 2 out of 443 reviews

Reviews

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.
Stayed 1 night in Sep 2025

8/10 Good

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Logrono and access to local wineries for tours
Stayed 1 night in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, and friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Really good! Most definitely will recommend. Cleanliness, room space, amenities, parking, area, location, staff... everything was perfect. If we go back to Logroño will most certainly look here first. (have already recommended to friends).
Stayed 1 night in Dec 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location along the Camino. There’s a Taco Bell nearby, huge plus.
Stayed 1 night in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well situated to enjoy Logroño.

Excellent experience during a four-night stay. Great location, outstanding reception staff (Noemi was wonderful), close to many restaurants, shopping and entertainment.
Stayed 3 nights in Aug 2025

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and you can’t ask for a better location!!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!
Stayed 5 nights in Oct 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great value hotel in a perfect location, very helpful staff and nicely clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Carlos

Liked: Amenities
Sercotel hotels won’t disappoint you. Location and attractions are walkable. Comfortable room . Highly recommended
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel. Excellent service from all personnel.
Stayed 1 night in May 2024

8/10 Good

marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lively area
Stayed 1 night in Sep 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & great location

Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay while on Camino

We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Just a basic room /amenities in a good location. Clean, safe, and good enough for a short stay - we've been there for one night only. Parking and the car elevator are a bit tight.

8/10 Good

Greer

Liked: Amenities
Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.
Stayed 2 nights in Oct 2024

6/10 Okay

Laura

Liked: Cleanliness

Hard to find in a car

Difficult to find and underground car park is accessed by a lift with little space below to manoeuvre. Rooms clean but basic. Very central though.
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Stayed 1 night in Jun 2024

10/10 Excellent

Mathil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel in Logrono!

Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!
Stayed 4 nights in Jul 2024