Chateauneuf-sur-Loire Loire Marine Museum Hotels

"Room was tiny and noisy. Vibrated when people closed the door."

"Room has been upgraded with a new mattress, and wallpaper that looked like it had been installed by an amateur! A complete mess! Toilet seat was hanging off the bowl, you couldn’t sit on it without it hurling you sideways! Soap? Well that was dispensed in 2 tiny packets Shower - held 7’ in the air just the head no slider.. 18” above the shower screen? Bathroom was freezing due to a duct in the ceiling that let cold air in - and removed any warm air that we circulated in there via a sliding door - again a new fitting but really badly thought out with no radiator or towel rails. Wardrobe in the bedroom has seen many better days - and it wasn’t even fixed to the wall as the melamine coating had cracked off the chipboard interior. Check in was laughable! Faulty towers had nothing on this place! Reception fully shut up we rang the buzzer repeatedly, eventually a car pulled up behind us. A guy got out, opened the door, gave us keys and then left! Other than the updated areas like our room and the dining area, all of which had been decorated by someone without a clue about decorating! The place itself is in a sad state of neglect! Shame, as it is an old place and could be given some tlc instead of being botched over by inadequate builders! The breakfast, well it was the biggest letdown ever - after seeing the state of the kitchen, I refused to eat the half a dry baguette and croissant that came on a plate and decided going hungry for a few hours was a better option.. 1/10 "

"Breakfast choice was limited"

"Chambre très propre et surtout le personnel très accueillant, très gentil et surtout serviable. Je note 20/10."

"We were there for an overnight stay. The rooms were nice but the standout feature was the restaurant. Lily’s prepared a wonderful dinner for us. We highly recommend "

"I requested a room on the top floor when I booked and was told that it was fully booked at 4pm in the afternoon on arrival. the receptionist was particularly unhelpful. When I insisted on atop floor room she miraculously identified one. When you request a top floor room when you book a week in advance online, why can't the hotel provide you with one. The staff need training on dealing with customers, "

"Location was perfect Breakfast good Very comfortable beds Room allocated away from the hotel building and was very dated so we were a bit disappointed "

"Excellent service. The room was clean and in very good condition, but very cramped and impossible to access both sides of the bed. The bathroom was equally small, but was very clean and the shower was excellent. There was plenty of secure parking and the breakfast was good."

"Lovely little stopover place on our way down south. This is the third time we’ve used it. The breakfast is good and there’s a nice little restaurant serving pizzas and pastas next door. "