Exterior

Reviews of Comfort Inn and Suites Ingersoll

2.5 out of 5
Comfort Inn and Suites Ingersoll
20 Samnah Crescent, Ingersoll, ON

Reviews

7.8

Good

Rating 10 - Excellent. 190 out of 575 reviews" "
Rating 8 - Good. 226 out of 575 reviews" "
Rating 6 - Okay. 90 out of 575 reviews" "
Rating 4 - Poor. 48 out of 575 reviews" "
Rating 2 - Terrible. 21 out of 575 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carling

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Decent stay, the room itself was nice and the staff were friendly. The room looked nicer than the rest of the hotel. Windows could be cleaned, but overall a good place to stop over for a night.
Stayed 1 night in May 2024
Response from Sikandar Khan, General Manager. on 13 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.Sincerely,Sikandar KhanGeneral Manager

6/10 Okay

Sridhar

Liked: Cleanliness, property conditions & facilities
The mattress are very soft. Couldn't sleep well. Got back pain with the mattress.
Stayed 4 nights in Apr 2024
Response from Sikandar Khan, General Manager. on 6 May 2024
Thank you for taking the time to provide us with feedback about your recent stay at Comfort Inn & Suites. We sincerely apologize for any discomfort you experienced due to the softness of the mattresses.Ensuring the comfort and well-being of our guests is of utmost importance to us, your feedback regarding the mattresses has been duly noted, and we will be reviewing our bedding options to ensure that they meet the preferences and needs of all our guests.If you have any additional comments or specific preferences regarding mattress firmness for future stays, please feel free to share them with us. We are committed to accommodating your needs and providing you with a restful and enjoyable stay.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back to Comfort Inn & Suites for a more comfortable and satisfying experience in the future.Warm regards,

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent
Stayed 1 night in May 2024
Response from Sikandar Khan, General Manager. on 6 May 2024
Thank you for taking the time to share your feedback regarding your recent breakfast experience at Comfort Inn & Suites Ingersoll. We are delighted to hear that you found our breakfast offerings to be excellent.At Comfort Inn & Suites Ingersoll, we strive to provide our guests with a memorable and satisfying breakfast experience, and we are thrilled that we exceeded your expectations. Your compliments serve as a great source of motivation for our team, and we will continue to uphold the high standards that you have come to expect from us.Should you have any additional feedback or if there is anything else we can do to enhance your future stays with us, please do not hesitate to let us know. We are here to ensure that your time with us is nothing short of exceptional.Once again, thank you for choosing Comfort Inn & Suites Ingersoll. We look forward to welcoming you back soon for another wonderful stay.Warm regards,

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff are doing an excellent job and keeping their area clean. Front desk staff were very helpful and looked after our needs very well. The cleaning staff are also doing a great job. The only things that could be improved are the loud bathroom exhaust fan and the wall paper near the ceiling on the south wall of our room appears to be detaching.
Stayed 5 nights in Apr 2024
Response from Sikandar Khan, General Manager. on 1 May 2024
Thank you very much for taking the time to share your feedback with us. We greatly appreciate your kind words regarding the excellent service provided by our breakfast staff, front desk team, and cleaning staff. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and I am delighted to hear that our team members went above and beyond to meet your needs.Your feedback regarding the bathroom exhaust fan and the wallpaper issue in your room has been duly noted. Please accept our sincere apologies for any inconvenience caused. Rest assured, we will address these issues promptly to ensure that they are resolved to your satisfaction.Once again, thank you for bringing these matters to our attention. Your feedback is invaluable to us as we strive to continuously improve our services and facilities.We look forward to welcoming you back to Comfort Inn Ingersoll in the future and providing you with an even more enjoyable stay.Warm regards,

2/10 Terrible

Victoria

Disliked: Cleanliness
People outside at 9am in the dumpster with a metal saw cutting up scrap metal and maintenance hammering a door across the hallway, as well as staff having a loud conversation in the hallway. Left a day early. Would have stayed longer as the room was nice but front desk staff weren’t very sympathetic to the noise issue. Worked nights and couldn’t sleep during the morning. Would not recommend this hotel.
Stayed 2 nights in Apr 2024
Response from Sikandar Khan, General Manager. on 29 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely,Sikandar KhanGeneral Manager

8/10 Good

Sally

Travelled with partner
Liked: Staff & service, property conditions & facilities
There were papers in the shower. Area around the inn is quite industrial but fine for the purpose of our stay.
Stayed 1 night in Apr 2024
Response from Sikandar Khan, General Manager. on 17 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

AHMED

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Heather on 13 Apr 2024
Thank you for the positive review. We appreciate the kind words. Hope to see you again.Heather

10/10 Excellent

AHMED

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Sikandar Khan, General Manager. on 9 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

AHMED

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Sikandar Khan, General Manager. on 5 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I wished the Ice Machine was timed so it turned off by 11pm and does not start operating until 7am. It was if the whole hotel was using it between 12 Midnight and 5am. It constantly disturbed our sleep.
Stayed 1 night in Apr 2024
Response from Sikandar Khan, General Manager. on 3 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. We have forwarded your feedback to the concerned department. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Gabriella

Travelled with family, Travelled with partner
Liked: Amenities
Was very quiet, rooms are not sounds proof but worth the extra bit of money! It is a good hotel!
Stayed 7 nights in Feb 2024
Response from Sikandar Khan, General Manager. on 26 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sikandar Khan, General Manager. on 26 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and quiet. No complaints!
Stayed 1 night in Feb 2024
Response from Sikandar Khan, General Manager. on 12 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

8/10 Good

Paul

Stayed 2 nights in Jan 2024
Response from Sikandar Khan, General Manager. on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you !
Stayed 3 nights in Jan 2024
Response from Sikandar Khan, General Manager. on 22 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

8/10 Good

Sean

Stayed 1 night in Jan 2024
Response from Sikandar Khan, General Manager. on 22 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci beaucoup
Accueil chaleureux. Super déjeuner. Facilité d'accès Wi-Fi.
Stayed 1 night in Jan 2024
Response from Sikandar Khan, General Manager. on 18 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Every time we needed to speak to someone at the desk we had to wait for her for five minutes to show up. For check in and check out. Day staff.
Stayed 1 night in Jan 2024
Response from Sikandar Khan, General Manager. on 22 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

8/10 Good

Wanda and Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet when close to the highway. Breakfast options were plentiful and good.
Stayed 1 night in Dec 2023
Response from Sikandar Khan, General Manager. on 12 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Sarra, Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy spot after a long day drive.
Stayed 1 night in Dec 2023
Response from Sikandar Khan, General Manager. on 8 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 for Ingersoll stay!
We have stayed at this hotel for years. It has been newly renovated and it is a great place to stay.
Stayed 1 night in Jan 2024
Response from Sikandar Khan, General Manager. on 8 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Brent

Stayed 1 night in Dec 2023
Response from Sikandar Khan, General Manager. on 8 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Ken

Stayed 1 night in Dec 2023
Response from Sikandar Khan, General Manager. on 18 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Judith

Stayed 2 nights in Dec 2023
Response from Sikandar Khan, General Manager. on 29 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Barry

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Sikandar Khan, General Manager. on 22 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The staff was very friendly. Good breakfast. Room was very clean and comfortable.
Stayed 1 night in Dec 2023
Response from Sikandar Khan, General Manager. on 18 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sikandar Khan, General Manager. on 12 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sikandar Khan, General Manager. on 12 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sikandar Khan, General Manager. on 12 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sikandar Khan, General Manager. on 12 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

8/10 Good

Barry

Liked: Amenities
Response from Sikandar Khan, General Manager. on 12 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest, your feedback is important to us. Rest assured that we use your comments to continually improve, with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sikandar Khan, General Manager. on 8 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the rooms were clean. I would stay here again.
Stayed 5 nights in Nov 2023
Response from Sikandar Khan, General Manager. on 5 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. The hotel is very close to where I’m working.
Stayed 3 nights in Nov 2023
Response from Sikandar Khan, General Manager. on 29 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value, very convenient for access to GM CAMI plant. Friendly helpful staff.
Stayed 3 nights in Nov 2023
Response from Sikandar Khan, General Manager. on 24 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sikandar Khan, General Manager. on 24 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

8/10 Good

Barry

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Sikandar Khan, General Manager. on 5 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, affordable place to stay just off Hwy 401
This Comfort Inn was a nice place to stay. The room was very comfortable and clean. Upgrades have been made and duly noted - the walk in shower, comfy beds and free HOT breakfast in a beautiful large, well-equipped dining room made this a very welcome stay! The staff are friendly & helpful. I would definitely stay again and recommend it !
Stayed 1 night in Oct 2023
Response from Sikandar Khan, General Manager. on 23 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Jackie

Stayed 1 night in Oct 2023
Response from Sikandar Khan, General Manager. on 23 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a wonderful place to stay but the outside construction wasn’t a great parking experience
Stayed 5 nights in Oct 2023
Response from Sikandar Khan, General Manager. on 23 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, under construction but newly renovated rooms are lovely.
Stayed 1 night in Oct 2023
Response from Sikandar Khan, General Manager. on 20 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2023
Response from Sikandar Khan, General Manager. on 23 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

AHMED

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2023
Response from Sikandar Khan, General Manager. on 16 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sikandar Khan, General Manager. on 16 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Deborah M.

Travelled with family
Liked: Staff & service, room comfort
Great stay.
My stay was great. Comfy bed, amenities in the room, hot shower, wonderful breakfast. The only thing I’d have to say is there were a couple of dead flies on the floor in my bathroom. Likely just the time of year. Overall, I’d give it an “A”
Stayed 2 nights in Oct 2023
Response from Sikandar Khan, General Manager. on 16 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , quiet , convenient location , just renovated, breakfast available , value
Stayed 2 nights in Oct 2023
Response from Sikandar Khan, General Manager. on 16 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn in
This place was under construction. The crew started early waking us up. The room and premises were generally filthy. We had to totally unload my truck as we were worried about the sketchiness of the situation. My suspicions were confirmed when I found an empty lame' party purse in the weeds in front of my truck the next morning. Also the canopy a couple of 2x4 blocks to extend the steel, very dangerous situation. I also have videos of me washing a booger off the wall and wiping filth off the light switches and shower. I would like a refund as we were not informed at the time of booking of the construction or the general condition of the premises. We paid in full when booking.
Filthy osap dish
This is extremely dangerous
Right by front door
Stolen and discarded party purse. I have very desciptive videos too
Stayed 1 night in Sep 2023
Response from Sikandar Khan, General Manager. on 5 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely,Sikandar KhanGeneral Manager

6/10 Okay

Ronald K

Liked: Staff & service
Great staff, disappointing acccommodations
the hotel is undergoing renovations, the room that was assigned to us was incomplete.. no towel racks or soap dish in shower, no toilet paper roll holder, the phone for the room did not work, was not hooked up, the dishwasher looked nice, was not hooked up, the induction cook top worked but no pots or pans, only about a teaspoon of liquid soap to do dishes by hand, had to ask for soap for dishes, for dish cloth, did not get dish towel given to us only the dish rag, the floors were not clean because of dust from construction outside building... on the other hand, the staff were pleasant and tried to be helpful, the fridge and freezer worked great!
Stayed 2 nights in Sep 2023
Response from Sikandar Khan, General Manager. on 3 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sikandar Khan, General Manager. on 3 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager

10/10 Excellent

bruce

Stayed 1 night in Sep 2023
Response from Sikandar Khan, General Manager. on 2 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a valued guest your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely,Sikandar KhanGeneral Manager