“Excellent service and very peaceful location, even though slightly steep last few 100 yards for the car.
Nice view from the room and property in general.
Staff and cook are very very polite.
Rooms were clean and organized. Bathrooms were also clean, although slightly wet after they clean (hosts can perhaps look into this and ensure bathrooms are wiped after cleaning). This was only reason for for a 4-star rating on “rooms” (instead of 5-star rating).”
“Gateway is an older Taj property that reeks of old world charm. The cottages and gardens are expertly laid out and the service is attentive. My room was well appointed but old. Overall an excellent option in the Coonoor area.”
“stay was very good, staff are very kind and helping, hotel has a restaurant which provides excellent food, breakfast is free. Tour operator is in the hotel provides taxis and we had very nice 2 days tour of Ooty ”
“Nous avons adoré notre séjour, notamment la bienveillance de tout le personnel, du gérant du room service mais surtout la gentillesse constante du gardien de l’hôtel !
Merci encore, on reviendra ! :) ”
“This was terrible experience lost my money, there were no toiletries, no phone in the room to connect with reception. Nobody was ever at the reception probably why they don’t give phone in room.
Broken floor ”
“Experience is, more or less satisfactory, except restaurant. Though breakfast was supposed to be served at 08.00 AM, always it was served after 08.30 causing extreme difficulty to board the 09.15 toy train and 09.15 bus to Kannur (Kerala).
Punctuality is VERY POOR.”
“Beautiful property snd rooms are very spacious and comfortable. It has all the modern amenities while retaining the old school charm of such an old building. We loved the wood burning fire place in the room as well. Breakfast was really good and staff at breakfast place was very friendly and courteous and service was top notch. Afternoon high tea was also amazing. Property has a beautiful courtyard and several charming cottages and suites. Highly recommend staying here for Ooty visit”
“The location is really out of the world, I have been to booty many times in the past, but this was the first time I been here and totally new side of ooty. Its right for people who like silence, peace and enjoy the chill weather. the roomsare spacious and very comfy with clean bathrooms.usually hotel roomsare compact and cramped,but this hotel rooms are very spacious. I will def come again.”