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Reviews of Funken Lodge

4 out of 5
Funken Lodge
Longyearbyen, Longyearbyen

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 232 reviews" "
Rating 8 - Good. 45 out of 232 reviews" "
Rating 6 - Okay. 5 out of 232 reviews" "
Rating 4 - Poor. 4 out of 232 reviews" "
Rating 2 - Terrible. 2 out of 232 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
best hotel in Longyearbyen!
Great hotel with a welcoming friendly team looking after guests. Great location overlooking the city. Easy pick up point for all the local activities. Best hotel in Longyearbyen!
Stayed 5 nights in Jan 2024
Response from Luiz on 25 Jan 2024
Dear Jason,Thank you for sharing your experience of your recent stay with us, we really appreciate it. I am so happy you had such and enjoyable stay and very much hope we have the chance to welcome back in the future.Best regards,Luiz Cauduro,Hotel manager

10/10 Excellent

Mariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jean

Stayed 2 nights in Dec 2023
Response from Luiz Cauduro, Hotel manager on 3 Jan 2024
Dear Jean, Thank you for the good score!We hope to see you on Svalbard again!

10/10 Excellent

Courtney

Travelled with group
Liked: Amenities
Loved staying here, everyone was so welcoming and the hotel was so cozy and comfortable. A great place to warm up after our adventures. Also really loved that you don't wear shoes inside and the slippers they provide for you to wear.
Stayed 2 nights in Nov 2023
Response from Luiz Cauduro, Hotel manager on 13 Nov 2023
Dear Courtney, Thank you for the amazing review.We are happy to know that you enjoyed your stay in Funken Lodge. We do hope to welcome you again. Best regards,

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service, Cozy Ambiance
The staff was absolutely wonderful, providing top-notch service throughout our visit. One of the highlights was the delightful 5 PM complementary snack, which was simply awesome and added a special touch to our evenings. The cozy ambiance of the Funken Hotel made our stay even more enjoyable. It truly felt like a home away from home. The only suggestion I would make would be to consider updating some of the rooms and showers. Additionally, offering better quality shampoo would be a nice touch.
Stayed 4 nights in Oct 2023
Response from Tiphaine, front desk. on 13 Oct 2023
Dear Billie,Thank you very much for taking the time to write about your experience. We are glad that you enjoy the service and the cozy atmosphere of Funken Lodge. We hope to see you again on the beautiful Svalbard archipelago.

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing!
A magical stay in a magical place. The rooms are beautiful and incredibly comfortable, the service and team are outstanding and friendly, the food is spectacular. Simply amazing! We will be back to see it all again in winter!
Stayed 1 night in Aug 2023
Response from luiz on 17 Aug 2023
Dear Emma,I thank you for leaving such a positive review of your recent stay with us at Funken Lodge. I, along with the team are so please we were able offer you this experience. We look forward to welcoming you again in the future when you return.Best regards,Luiz Cauduro,Hotel manager

10/10 Excellent

Rosemary

Liked: Property conditions & facilities
Very comfortable and relaxing stay
Stayed 1 night in Jul 2023
Response from Luiz Cauduro on 28 Jul 2023
Dear Rosemary,Thank you for taking the time to write to us.We are happy to know that you had a fantastic stay at our hotel and enjoyed Svalbard.Hope to welcome you again in the future! Best regards,Luiz Cauduro Hotel Manager

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adored my stay at Funken Lodge. Wonderful staff, beautiful lodge, great food, and excellent bar. Highly recommend. We loved it, thank you!
Stayed 2 nights in Jan 2023
Response from Ben on 22 Jan 2023
Dear Victoria,Thank you for the positive words, this means a lot to us that you had such an enjoyable stay with us. I will pass your kind words to our bar staff.We hope we have the chance to welcome you again in the future.Best regards,Ben,Front desk

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Perfection!
Absolutely the most friendly, courteous, helpful staff; all food and drinks were professionally handcrafted and wonderful; atmosphere was beyond comfortable and beautiful, even loved the bathroom soap scent; we would love to come back and wish we could stay at Funken Lodge for any trips!
Stayed 1 night in Sep 2022
Response from Lisa on 1 Oct 2022
Hello Corinne, Thank you for your wonderful feedback. We really appreciate you taking the time to share your experience with us. We hope you enjoyed your trip in this unique and beautiful part of the world and we hope to see you again!Kindest regards, Lisa ReceptionFunken Lodge

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Funken good place to stay Funken Lodge is not only a great name but a fantastic hotel in tiny Longyearbyen, gateway to the North Pole. The hotel is modern, some of the rooms are smallish but the space itself is a great a place to unwind after a long hike or a boat ride for a Walrus or glacier expedition. It sits a short distance from the center of town and has a restaurant as well as four lounge areas with nice views. The staff was fantastic, check-in was easy and while the hotel can get very busy at times due to cruise ships coming in or leaving, the staff did their best to accommodate things like late check-outs and baggage storage. BTW one review mentioned having to store their bags under the stairs and this isn’t really true. When I came the first time, they had an area in the gym downstairs to store your luggage, and yes it is open, but this is Norway (sort-of) and my experience in Northern countries is that theft isn’t often a problem. When I returned the second time, they had completed renovations on a new luggage storage area and place for guests’ shoes in the downstairs area. It seems to run very smooth. I would suggest you take a larger room on the third floor if you can. The one I had on the second floor on my first visit was a little cramped and had no desk to work at, or much space, but there are tables in the main area in one of the “lounges” with plug-ins that are a bit of reach for power. Internet was smoking fast, thanks to two fiber optic cables that run
Stayed 4 nights in Jun 2022
Response from Joe, Funken Lodge Reception on 22 Jun 2022
Hello Kevin and thank you for your fantastic feedback! Here at Funken Lodge, we always aim to please our guests and hope that everyone leaves Svalbard with marvelous memories. We hope you enjoyed your trip in this unique and beautiful part of the world and we hope to see you again! Kind Regards, Joe, Funken Lodge Reception

10/10 Excellent

Amanda

Stayed 2 nights in Jun 2022

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning setting with exquisite food, a charming bar and a fabulous wine collection. Don’t miss a champagne tasting in the North Pole. The hotel is a gateway to outdoor adventure - the best place to stay with a rich history of its own.
Stayed 1 night in Feb 2022
Response from Ben - Front Desk on 10 Feb 2022
Hello Audrey, Thank you for the positive review, we really appreciate the feedback. I am so happy you had such a nice time at Funken Lodge and i hope we get the chance to welcome you back in the future. Best regards, Ben, Front desk

10/10 Excellent

Graeme, Carnforth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonder hotel, with brilliant staff. I couldn’t fault it.
Stayed 7 nights in Nov 2021
Response from Ben - Front Desk on 18 Nov 2021
Dear Greame, Thanks for taking the time to write such a nice review. We really appreciate it. We hope to welcome you again in the future. Best regards, Ben, Front desk

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Guido - Front Desk on 10 Oct 2021
Thank you for taking the time to write to us. We are happy to know that you had a fantastic stay at our hotel and enjoyed Svalbard. Regards, Reception Funken Lodge

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 stars at the end of the Earth..who’d have knew
This is a very nice property, made all the better by the friendly staff. The location is not central and involves a walk up a slight hill if you’re coming from the town center. The standard room is tiny and ok for one night but not much longer..the larger double room is great. Bathrooms a fantastic with modern, hot and string showers. The bar and relaxation areas are superb. Cozy, warm and nice. Breakfast is a highlight. Great selection and a really cozy environment. I’d totally recommend this property..
Stayed 7 nights in Sep 2021
Response from Reception, Funken Lodge on 15 Sept 2021
Hello, Thank you so much for taking your time and participating in our survey! We are delighted you had a great stay with us and enjoyed all services throughout the hotel. We appreciate you sharing your feedback and will use your comments to improve our guest experience. We do hope we have the pleasure of welcoming you back again soon. Regards, Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from Sara on 14 Mar 2020
Dear guest, Thank for rating us 5 out 5. We are happy to know that you had a fantastic stay at our hotel and enjoyed Svalbard.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick weekend get away
We enjoyed our stay over a long weekend. Hard to have a bad location in Svalbard, but it is a short walk to stores and other restaurants. The staff was extremely helpful providing information and recommendations during our stay. We had a fantastic meal at the Funktionærmessen restaurant our first evening and breakfast was great. Book any tours ahead of time for the best selection and timing.
Stayed 3 nights in Feb 2020
Response from Isère, Front Desk on 18 Feb 2020
Dear Michael, Thank you very much for your lovely review. We are happy to hear that you enjoyed your stay with us and that you had a fantastic meal in our restaurant. Hopefully we may welcome you back soon! Warm regards,

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four time visitor to Svalbard recommends Funken
I have stayed at the Radisson Blu twice and Svalbard Hotell once. By far (and I mean by a lot), Funken is the best--the best reception area, bar (Sergii is the best bartender for sure!), restaurant, library, room--I don't even mind the location. I will definitely stay with you again next year for my 5th visit to Longyearbyen.
Stayed 2 nights in Feb 2020
Response from Sara, Front desk on 14 Feb 2020
Dear Steven, Thank you for rating us!. We are glad you had a nice stay with us. Hope to welcome you again next time!

10/10 Excellent

Dominika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is awesome
Funken Lodge is awesome place and my stay there was great from the welcome drink to checking out. The room was clean, heated, the bed was comfortable and blankets warm (I was there during the winter). The stuff was very friendly and helpful with booking arctic-only adventures. There is also plenty of space for workoholics at the main level - tables, comfy couches and also a fireplace to snuggle by and read a book or talk with fellow travelers. I will be happy to stay there again next time I go to Svalbard. Also, its location of 15 minutes walk (roughly 1km) from the city center is a perfect opportunity for a beautiful walk with views and maybe even meeting a couple of local reindeers! =)
Stayed 18 nights in Nov 2019
Response from Sara, Front Desk on 3 Dec 2019
Dear Dominika, Thank you for taking you time to share your feedback with us. We appreciate that much and hope to see you at our hotel during your next trip to Svalbard!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Could be 5 star...but due to service it is 3++
Very cool hotel, but amazingly bad service in the breakfast area. Nice setup but they do not manage to finish the service delivery. Waiters are checking their phone more then the guests. Maintenance in the windows are bad.... But the product is very fresh and cool. Best place to stay in Longyearbyen, but it cold be a star, now it is more like ok++
Stayed 3 nights in Sep 2019
Response from Best regards, Ilnura, Front Desk on 25 Oct 2019
Dear guest, Thank you for feedback! We have taken all your comments further with other departments and are working to make the guest experience better at the hotel.Hope to see you next time.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Stayed 5 nights in Aug 2019
Response from Sarah Front desk on 29 Aug 2019
Thank you very much for your feedback!

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Funken Lodge is a great hotel. Excellent service, lovely rooms and bathrooms. The bar is a great place to relax and the food in the restaurant is excellent. Highly recommended.
Stayed 2 nights in Jun 2019
Response from Sarah Front desk on 9 Jul 2019
Thank you for your feedback! We are happy to hear you enjoyed your stay with us and hope that we will get the opportunity to welcome you back to Funken Lodge in the future! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Front desk on 2 Jul 2019
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Front desk on 2 Jul 2019
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Longyearbyen for the Spitsbergen Marathon (1st June, 2019) and stayed for four nights at the Funken Lodge. I had a wonderful stay. This is a really lovely hotel, above the town with fantastic views of the Isfjorden. The room where you have breakfast - which is also the Funktionaermessen Restaurant - is wonderful, and the food and choices broad and good. The staff were just excellent. I am thinking of doing the marathon again next year just for an excuse to come back and stay here.
Stayed 4 nights in May 2019
Response from Isère on 2 Jul 2019
Dear, Thank you very much for your feedback. We are glad to hear that you had a wonderful stay with us and that you loved the view. We really hope to welcome you again for the marathon next year. Best regards, Isère - Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Front desk on 2 Jul 2019
Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness
Clean room and modern decor. Good Restaurant on property.
Stayed 3 nights in May 2019
Response from Front office on 1 Jun 2019
Dear guest, We are happy to hear about you stay and that you really enjoyed our rooms and restaurant! Best regards Gustaf Front office

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Front office on 1 Jun 2019
Dear guest, Thank your for rating us here. We hope to see you soon again! Best regards Gustaf Front office

6/10 Okay

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room, ground floor with no view, fantastic bed, nice location, nice breakfast, but way to expensive.
Stayed 1 night in Mar 2019
Response from Line, Front desk on 31 Mar 2019
Hello Dan Thank you for taking the time to give us a feedback. Sorry to hear that you felt your room was small and that it did not have a view. If you come back later we will make sure to give you a room with a view! Wish you all the best. Best Regards

10/10 Excellent

Andy, Richmond, North Yorkshire. UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute you arrive to when you leave nothing is too much trouble for the staff. All of the lounge areas are cosy and relaxing. The rooms are well designed, clean and comfortable. All in all a superb hotel.
Stayed 4 nights in Mar 2019
Response from Line on 19 Mar 2019
Hello Andy! Thank you for the positive feedback. We are happy to see that you enjoyed you stay here with us at Funken Lodge! We wish you welcome back at any time.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019
Response from Line on 1 Mar 2019
Hello! Thank you for your positive feedback! We are happy to see that you enjoyed your stay at Funken!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attemtive. Treated you how you should be treated. Good food and
Stayed 3 nights in Feb 2019
Response from Line on 1 Mar 2019
Hello! Thank you for your positive feedback, we try our very best to see each guest, and it warms our hearts to see that we made it! Welcome back at any time! :)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Line on 1 Mar 2019
Hello! Thank you for your feedback!

10/10 Excellent

DW

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Excellent breakfast. My only complaint was that rooms have no desks, so if you plan to use a laptop, plan to sit with it awkwardly balanced on your lap. But then again, it is a laptop, after all.
Stayed 3 nights in Jan 2019
Response from Line on 1 Mar 2019
Hello DW! Thank you for the feedback, we appreciate it! We will take your complaint about the desks into consideration for later. Welcome back at any time! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Very nice staff! A bathtub would be nice though, when it’s -10’ celsius. :)
Stayed 2 nights in Jan 2019
Response from Funken Lodge Reception on 23 Jan 2019
So happy to hear you enjoyed you`r stay with us, we appreciate your constructive comment! Best Regards Funken Lodge Reception

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Longyearbyen is great
Room was small, but big enough, clean, and had everything I needed. It's located on top of a hill, so the walk can be a bit challenging to get to other locations, especially if it's icy. The restaurant in the hotel is good, but overpriced.
Stayed 4 nights in Dec 2018
Response from Funken Lodge Reception on 23 Jan 2019
Dear Collin We are happy to hear you enjoyed you`r stay with us here at the Lodge and we appreciate you`r construvtive answer Best Regards Funken Lodge Reception

10/10 Excellent

TroopyGirl, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool hotel, cosy, warm and really high end food and drink. Hugely comfortable beds, the perfect escape from the polar night! Restaurant food was well worth the inevitable expense - really well cooked and imaginative. Couldn't be happier with our choice of hotel.
Stayed 1 night in Nov 2018

8/10 Good

HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall is nice and the front desk is helpful
overall is nice. service is great. the front desk is helpful and can provide local tour for you. and give you some advice. the only shortcoming of this hotel is the room is quite small.
Stayed 3 nights in Oct 2018

10/10 Excellent

Graham, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel with great views
located 1 km from the shops and main restaurants and bars in Longyearbyen great staff and a superb restaurant at the hotel
Stayed 2 nights in Sep 2018

10/10 Excellent

Steve, Hamilton, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. A bit pricey, but everywhere in Svalbard is. I was surprised at how nice the room was, considering how remote the place is. The bathroom itself was probably the nicest of any hotel I've stayed in. Free breakfast is pretty good. I remember asking for a recommendation on a place to eat and they wouldn't give me the name of an actual place besides the one in the hotel, so make sure you look up some places beforehand. They offer snacks at the bar area too if you need a midday snack, and there's a few lounge areas to pick from to eat in.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Different from rest of the world
No sleepers in room. Very dull breakfast. Only 1 moisture cream or other room amenities for your entire stay as they do not put new once existing are used or finished. No baby cot as well. Overall ok stay given its a remote location.
Stayed 4 nights in Aug 2018

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly reopened Hotel Tops the competition
Friendly, modern, clean, views, wonderful decor
Stayed 2 nights in Aug 2018

10/10 Excellent

Todd, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently remodeled. Very modern and the restaurant has the best view in Longyearbyen. It is a short walk up hill from the town so keep in mind if you will be going back and forth.
Stayed 1 night in Aug 2018

10/10 Excellent

Malisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel in arctic silence.
Stayed 4 nights in Jul 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, newly renovated hotel in Longyearbyen
Stayed for two nights at a business trip. The rooms are quite small, but the hotel is newly renovated and very nice. The bed was a bit soft for my liking, but that's a personal preference. Good breakfast at the restaurant. Also had dinner in the restaurant one of the nights and it was very nice. A nice hotel that I have no problem recommending!
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Funken Lodge is a great place to stay in Longyearbyen. The room was very comfortable with good amenities. They have an inviting lounge area with a fire and many separate seating areas. The staff are very helpful and nice. The restaurant is good.
Stayed 4 nights in Jun 2018

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautifully stylish hotel, close to town and with food and cocktails to die for, the staff are wonderful and make you feel very welcome. More outdoor space would make this hotel perfect.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in Longyearbyen, very friendly staff and went above and beyond to help.
Stayed 1 night in May 2018

8/10 Good

HIROO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Luiz Cauduro on 18 Mar 2024
Dear Hiroo,Thank you so much for taking your time and participating in our survey! We do hope we have the pleasure of welcoming you back again soon.Regards,Luiz CauduroHotel Manager