外观
查看供应情况

关于425 号酒廊之家酒店的点评

3.5 out of 5
425 号酒廊之家酒店
425 W 1st St, Claremont, CA

点评

9.4

绝佳

10 分 - 超赞。178 条好评，共有 244 条点评" "
8 分 - 还可以。50 条好评，共有 244 条点评" "
6 分 - 一般。10 条好评，共有 244 条点评" "
4 分 - 很差。5 条好评，共有 244 条点评" "
2 分 - 糟糕。1 条好评，共有 244 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店位置绝佳，克莱蒙特镇中心。前台友好热情。房间宽敞舒适，我住在3楼，视线风情更佳。庭院里酒吧略有嬉笑喧哗，但是似乎到12点左右声音戛然而止。床是记忆棉，睡得舒服。能够指出的缺点是：对于一个小镇酒店，每晚住宿费用颇高，早餐非常简单，床上用品的质量不是很好。
2018 年 9 月入住 1 晚
Casey 于 2018年09月30日 的回复
感谢您的反馈意见

10/10 超赞

Kelly

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Such a clean and cozy hotel!
2024 年 5 月入住 1 晚

10/10 超赞

Yvette

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I’ve stayed here twice and had a great experience both times. The rooms are large and clean.
2024 年 1 月入住 1 晚

4/10 很差

Audrey

与家人出行, 商务旅客
满意：清洁度
不满意：员工和服务
Check out lady strangely made me feel like an unwelcome guest. I previously asked for late checkout and was texted that I could get one extra hour and otherwise should pay for another night. At 11:30 while I was in the bathroom they called my room. I couldn’t answer and was getting dressed when the front desk lady knocked and opened the door. I told her I thought my checkout was noon. She said she didn’t know and left. When I checked out at 11:55 she said she’d take care of the bill. And that was it. Cold. No have a nice day. Nothing. I was hoping this hotel could be our home while my son attends college nearby. But I would have a hard time coming back.
2024 年 4 月入住 1 晚

10/10 超赞

Edward，Yonkers

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Violet

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Nice breakfast too
2024 年 4 月入住 2 晚

8/10 还可以

Mereke

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was spacious and cute but a tad noisy with traffic and trains. We chose to eat breakfast off property.
2024 年 3 月入住 2 晚

10/10 超赞

Edward

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly. I arrived late due to flight delays. So accommodating!!
2024 年 2 月入住 1 晚

10/10 超赞

Jonathan

2024 年 2 月入住 1 晚

10/10 超赞

Terry

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Awesome customer service.
2024 年 1 月入住 1 晚
Ethan 于 2024年01月28日 的回复
Thank you! We're glad that you're enjoying your stay. Let us know if there's anything else we can do for you.

10/10 超赞

Emily

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best hotel ever!!
This is truly one of the best hotels I have ever stayed at. The building itself is awesome. The rooms well appointed and beautiful, the staff always goes above and beyond. Breakfast is great. The courtyard is simply amazing. I will always stay here when I can!!!
2024 年 1 月入住 1 晚

10/10 超赞

Devan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would visit again!
2023 年 12 月入住 1 晚

6/10 一般

Joel

2023 年 12 月入住 1 晚

6/10 一般

真实旅客

商务旅客
满意：清洁度
不满意：住宿条件和设施，员工和服务
Decent
Good location. Rooms are spacious, but overall fairly dated. The only door into the room (and really only daylight) is a giant sliding glass door that wouldn't lock properly. To have any daylight in the room the drapes had to be open which then allowed full view of everyone into the room by the whole courtyard. There was rarely someone actually working the front desk and when I needed help (my key card stopped working, I needed a printed receipt) I couldn't find anyone to help me. If the service were better I would rate it higher. Parking was also a challenge.
2023 年 12 月入住 2 晚

10/10 超赞

Cambria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Lupe

The location of Lacasa 425 was perfect for us. It was in the middle of the hustle and bustle of restaurants and theaters and music. Great parking and what I love mostly about it was at the end of our busy day. We had a beautiful quiet comfortable room to go to, I would recommend it definitely
2023 年 12 月入住 3 晚

8/10 还可以

Farm

满意：客房舒适度，住宿条件和设施
They first put me in a room with bad plumbing and the water flood in the shower with really bad odor. Phone didn’t work so I had to walk up to customer service desk to tell them. Then the next day, my cleaning lady didn’t clean my room. I just asked for extra towels when I saw her cleaning another room. I didn’t want to bother anymore. But overall it was a beautiful hotel.
2023 年 12 月入住 2 晚

10/10 超赞

Dermot

2023 年 11 月入住 2 晚

10/10 超赞

Yessenia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful & spacious, can’t wait to come back!
2023 年 11 月入住 1 晚

10/10 超赞

Roy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Edward

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 10 月入住 1 晚

8/10 还可以

Jennifer

2023 年 10 月入住 2 晚

10/10 超赞

Pamela

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the large bath in my room. Also the open courtyard, one could sit and eat or just relax and read. It is located in a very nice area and loved the ablility to walk and see the area.
2023 年 10 月入住 4 晚
Emanda, Front Desk Agent 于 2023年10月22日 的回复
We are thrilled to hear you enjoyed your stay. We appreciate your feedback!

10/10 超赞

Heather Arin

与家人出行
满意：住宿条件和设施，员工和服务
The entire staff was lovely and super responsive. The property is so spacious—-allows for time to truly relax. Breakfast was delicious too.
2023 年 10 月入住 1 晚
Ethan | Casa 425 Front Desk 于 2023年10月11日 的回复
Thank you for the kind words! We are so glad you enjoyed your stay, and we hope to see you again soon!

10/10 超赞

Andrea

2023 年 9 月入住 1 晚
Emanda, Front Desk Agent 于 2023年10月22日 的回复
We appreciate your feedback!

10/10 超赞

Jeffrey

2023 年 9 月入住 1 晚
Emanda, Front Desk Agent 于 2023年10月1日 的回复
We are thrilled to hear you enjoyed your stay! Thank you for your feedback.

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick trip to a college event
From check in to departure, our experience was excellent. The staff was friendly and very competent. The room was large and very well maintained. We loved the location with its proximity to the town of Claremont and the colleges (parked the car when we arrived and didn't move it until we left.). This is definitely our first choice hotel in the area.
2023 年 9 月入住 1 晚
Emanda, Front Desk Agent 于 2023年10月1日 的回复
We are thrilled to hear you enjoyed your stay! Thank you for your feedback.

10/10 超赞

Cliff

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very comfortable bed. only complaint was shower head was weak in Rm 309, but otherwise enjoyed the room very much
2023 年 9 月入住 1 晚
Emanda, Front Desk Agent 于 2023年10月1日 的回复
We appreciate your feedback and are glad to hear you enjoyed your stay!

10/10 超赞

Edward

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely space and wonderful staff.
2023 年 9 月入住 3 晚
Emanda - Front Desk Agent 于 2023年09月18日 的回复
We are happy to hear you enjoyed your stay! We appreciate your feedback.

10/10 超赞

Alb

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The place was great! Be aware some rooms are right next to the Back Abbey and that bar gets lively during the weekends. That was no problem for us but still something to consider for the light sleeper. Other than that, the place was clean, organized, and staff was friendly and helpful. Incredibly close to the entire Claremont shopping area. Hope you enjoy your stay like we did!
2023 年 6 月入住 3 晚
Emanda - Front Desk Agent 于 2023年07月23日 的回复
We appreciate your feedback and are happy to hear you enjoyed your stay!

10/10 超赞

Merrilee

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A relaxing getaway
Open floor plan guest rooms are complemented by shared open air spaces.
Guacamole and tortilla chips
Patio courtyard
Patio courtyard
Patio courtyard
2023 年 6 月入住 1 晚
Emanda - Front Desk Agent 于 2023年07月23日 的回复
We appreciate your feedback and are happy to hear you enjoyed your stay!

10/10 超赞

Carole

2023 年 6 月入住 2 晚
Emanda - Front Desk Agent 于 2023年07月23日 的回复
We appreciate your feedback and are happy to hear you enjoyed your stay!

10/10 超赞

Padma

2023 年 6 月入住 1 晚
Emanda - Front Desk Agent 于 2023年07月23日 的回复
We appreciate your feedback and are happy to hear you enjoyed your stay!

10/10 超赞

JULIE

2023 年 5 月入住 1 晚

10/10 超赞

lisetta

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 4 月入住 1 晚
Emanda, Front Desk Agent 于 2023年05月15日 的回复
We appreciate your feedback and are thrilled to hear you enjoyed your stay!

10/10 超赞

Alexander

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ethen at the reception deck is the best. The hotel is Clean and very close to eating and shopping.
2023 年 4 月入住 1 晚
Emanda, Front Desk Agent 于 2023年04月20日 的回复
Thank you for your feed back. We are glad to hear you enjoyed your stay!

10/10 超赞

Lorissa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 2 晚
Emanda, Front Desk Agent 于 2023年01月5日 的回复
We appreciate your feedback and are glad you enjoyed your stay!

10/10 超赞

Elizabeth

2020 年 3 月入住 1 晚

8/10 还可以

Irela，La Verne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and great room. I would have appreciated a softer mattress and a little less noise from outside the hotel; however, totally expected due to its location. No wine in the room as the VIP perk from Expedia suggested.
2022 年 8 月入住 2 晚
Casa Front Desk 于 2022年08月23日 的回复
Dear Irela,Thank you for your review. I apologize for the wine. We typically ask guests upon checking in for your choice of red or white. i will share this with the front desk staff. We hope to see you again so that we can make it up to you.

10/10 超赞

So Young

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
전체적으로 좋은 호텔입니다. 특히 직원들이 아주 친절합니다. 또한 위치가 아주 좋습니다.
2022 年 8 月入住 1 晚
Casa Guest Services 于 2022年08月23日 的回复
Thank you for staying with us, and for taking the time to review. We look forward to your next visit.

8/10 还可以

Daniel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was okay limited selection but good.
2022 年 7 月入住 1 晚
Veronica Gutierrez, Assistant Manager 于 2022年07月29日 的回复
Thank you for your feedback. We are currently working on our breakfast to meet guest standards. Please know your comments will be addressed.

10/10 超赞

Maria

2022 年 6 月入住 1 晚

6/10 一般

Jonathan

与家人出行
满意：员工和服务，清洁度
Have stayed here before. The property is in need of refreshing and is showing it's age. The staff was wonderful as always. The breakfast offering was poor.
2022 年 6 月入住 4 晚
Veronica Gutierrez, Assistant Manager 于 2022年06月24日 的回复
Jonathan, Thank you for your feedback. Please note that we take your response very seriously and are working on the issues you have addressed. We hope you are able to come back soon and try our newly implemented Breakfast soufflé (-:

10/10 超赞

Ashlee

2022 年 6 月入住 1 晚

8/10 还可以

Joanne

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Extra last minute charge to make the sofa bed!
We loved the modern room that opened up to the courtyard bar. This is a fun, modern hotel situated perfectly near restaurants. My only complaint was after booking a room with a sofa bed to accommodate 3 adults, we were contacted the day before checking in to ask if the 3rd person would be using the sofa bed; if so there would be an additional $20 charge to make up the bed!
2022 年 4 月入住 1 晚
Veronica Gutierrez, Assistant Manager 于 2022年04月25日 的回复
Hi Joanne, Thank you for sharing your experience. We appreciate your feedback and will definitely take this into consideration for future reservations.

10/10 超赞

Cristal

与家人出行, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
Accessible to the colleges we were visiting with plenty of food options nearby. Would stay again.
2022 年 4 月入住 1 晚
Veronica Gutierrez, Assistant Manger 于 2022年04月11日 的回复
Thank you Cristal for taking the time to share. We're glad you enjoyed your stay. We hope to have you again some time soon.

10/10 超赞

Sean

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great small hotel adjacent to Pamona College.
The hotel was super convenient to the college campus which was great for our needs. The staff were very friendly and accommodating. Our room was very clean. Our only issue during the stay was street noise which is not under the control of the hotel or staff (if it were I have no doubt they would have fixed it). Seems every motorcycle and muffler-less car uses the street the hotel is on at all hours of the night.
2022 年 4 月入住 2 晚
Veronica Gutierrez, Assistant Manager 于 2022年04月7日 的回复
Thank you for taking the time to share your experience. We look forward to having you another time.

8/10 还可以

Lisa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 1 晚
Veronica Gutierrez, Assistant Manager 于 2022年04月7日 的回复
Thank you, We hope to have you sometime soon.

4/10 很差

Audrey

与家人出行
不满意：住宿条件和设施，服务设施
The property is lovely, centrally located. However, our room was in need of repair and updating. Fixtures were worn and dated and used. There was rust in the bathroom. Grout around shower floor and bath tub were dirty and old. The room has good bones and amazing tub, but it needs a refresh.
2022 年 3 月入住 1 晚
Veronica Gutierrez, Assistant Manager 于 2022年04月2日 的回复
Hello Audrey, Thank you for your feedback. We appreciate you taking the time to let us know about your experience. Please know we are working on addressing your concerns.

10/10 超赞

Reylene

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 3 月入住 4 晚
Veronica Gutierrez, Assistant Manager 于 2022年03月24日 的回复
Thank you for taking the time to share. We hope to have you again sometime soon.