Everythig was fine. I had quiet environmrnt and had enough hot water as well as cold water to drink. Good
Sau Mui
2024 年 8 月入住 2 晚
8/10 还可以
Sau Mui
2024 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have quiet environment this time. Thanks you.
Everythig is fine. But hot water for tea is not enough because there are many other guests in hotel this time.
Sau Mui
2024 年 3 月入住 2 晚
10/10 超赞
Andrew
商务旅客
2024 年 1 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Easy to check in, approximate to airport, nice people and simple environment
Andrew
2024 年 1 月入住 1 晚
6/10 一般
Sau Mui
2023 年 10 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
My room was facing at highway this time. It was very noise in midnight. That was what I did not like most in this trip .
Overall, Surestay Hotel is good to stay.
Thank you.
Sau Mui
2023 年 9 月入住 2 晚
6/10 一般
Sau Mui
2023 年 5 月 12 日
Sau Mui
2023 年 5 月入住 2 晚
10/10 超赞
Yulan
商务旅客
2022 年 12 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Good , good
Yulan
10/10 超赞
Yingjiao
团体旅客
2022 年 10 月 4 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
床单上有毛发,感觉很不卫生
Yingjiao
2022 年 10 月入住 1 晚
10/10 超赞
SAU MUI
2022 年 7 月 2 日
SAU MUI
2022 年 6 月入住 5 晚
2/10 糟糕
Touria,North Arlington
与家人出行
2025 年 7 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
What can I say, the reviews are very deceiving on this property! This was a complete disaster, the breakfast is terrible we had to go to ihop every day for breakfast. The rooms are super old, sheets are stained and rug smells so bad. We had to change the first room because one there were dirty socks sitting by the bed and two it was facing the highway so you heard traffic all night long. The second room wasn’t as mound but cleanliness is an issue plus the place is really run down literally nothing works. The cards have to constantly be re activated as they quickly demagnetize no matter how careful you are with them. No cleaning or room service in all the 4 nights we were there. No garbage cans anywhere on the 3rd floor, I don’t know where they expect you to put garbage?? Honestly this was a complete flop
Touria
2025 年 7 月入住 4 晚
6/10 一般
Basak
与家人出行
2025 年 7 月 28 日
满意:员工和服务
不满意:住宿条件和设施
Hotel is super close to Convention Center, 6 min drive only. However rooms are not updated. We were part of the group. Bathroom has sliding door and it was so hard to close and open on our room so we requested a room change. Our friend's room was infested with ants. They requested a change too. Property accommodate both request in next day.
Breakfast does not have many options. Only option is bread, butter and cheese along with cereal. No eggs, no waffle machines etc.
Basak
2025 年 7 月入住 5 晚
6/10 一般
Andrea,Clovis
与家人及幼儿出行
2025 年 7 月 22 日
满意:员工和服务
Good hotel, a little old with a complicated elevator
Andrea
2025 年 6 月入住 1 晚
6/10 一般
Martha
与配偶出行
2025 年 7 月 14 日
满意:员工和服务
Missing coffee creamer sugar in room
Trash can liners and old towels
Had to go out and buy me two for my husband and I to use because the ones in room were old and yellowish
Martha
2025 年 7 月入住 1 晚
6/10 一般
Shannon
2025 年 7 月 11 日
满意:服务设施,员工和服务
The check in staff was so incredible! The room was run down, old and needing some TLC.
Shannon
2025 年 7 月入住 1 晚
10/10 超赞
Guadalupe
与家人出行
2025 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Very good experience, very friendly, very very helpful, and overall great stay, my family was pleased, Thank you so much!
Guadalupe
2025 年 7 月入住 2 晚
10/10 超赞
Daniel Rivas
与家人及幼儿出行
2025 年 7 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Excelente servicio y atención, un lugar super limpio, 100% recomendado.
Daniel Rivas
2025 年 4 月入住 1 晚
10/10 超赞
Nima,livermore
商务旅客
2025 年 7 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Convenient
Nima
2025 年 6 月入住 1 晚
10/10 超赞
Gerardo
2025 年 6 月 29 日
满意:清洁度
Gerardo
2025 年 6 月入住 1 晚
10/10 超赞
Isabella
与家人出行
2025 年 6 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is the nicest and check in is so easy!! I felt super safe in this area and would come here again.
Isabella
2025 年 6 月入住 2 晚
10/10 超赞
Andrew
2025 年 6 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful one night stay!
Andrew
2025 年 6 月入住 1 晚
6/10 一般
Robert
与家人出行
2025 年 6 月 23 日
The hotel's prime location is its greatest advantage, situated conveniently near the airport, event area, and restaurants.
Robert
2025 年 6 月入住 2 晚
4/10 很差
Ruben,El Paso
与家人出行
2025 年 6 月 22 日
不满意:清洁度、服务设施、住宿条件和设施
Room was dirty and we needed to request towel. So disappointed that we checked out early.
Ruben
2025 年 6 月入住 3 晚
6/10 一般
Kristy
2025 年 6 月 18 日
满意:员工和服务
The gentlemen that checked us in was so super nice and friendly. The room itself was OK. The bathroom was dirty. There was leftover hair in the shower and sink floors look like they were not cleaned. The bed was pretty comfortable and clean.
Kristy
2025 年 6 月入住 1 晚
6/10 一般
chunfu
团体旅客, 商务旅客
2025 年 6 月 17 日
满意:住宿条件和设施
不满意:服务设施,清洁度
Stayed for two nights. It was comfortable for a budget hotel and located in a quiet area. Big shout-out to the front desk great service that really made the stay more enjoyable. However, the room cleaning service seemed unmotivated, which was a downside. Overall, I’m giving it three stars: a good stay, but there’s still room for improvement.
chunfu
2025 年 6 月入住 2 晚
10/10 超赞
dolores
与配偶出行
2025 年 6 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was friendly and was able to accommodate me with wheelchair ♿️ access on the 1st floor.