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关于罗安达斯凯纳酒店的点评

4 out of 5
罗安达斯凯纳酒店
Rua de Portugal, nº 29, Luanda

点评

7.6

还可以

10 分 - 超赞。6 条好评，共有 31 条点评" "
8 分 - 还可以。14 条好评，共有 31 条点评" "
6 分 - 一般。10 条好评，共有 31 条点评" "
4 分 - 很差。0 条好评，共有 31 条点评" "
2 分 - 糟糕。1 条好评，共有 31 条点评" "

7.8/10

清洁度

7.2/10

员工和服务

7.4/10

服务设施

7.2/10

住宿条件和设施

6.8/10

环保

点评

10/10 超赞

LEI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
位置、服务、餐饮
酒店位置还不错，环境服务也还可以。 但是早餐很差，菜品偏少！

8/10 还可以

Joao

2023 年 4 月入住 1 晚
Skyna Team 于 2023年05月9日 的回复
Obrigado pelo feedback João, aguardamos por si em breve de volta a nosso hotel.

10/10 超赞

David

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and attentive staff
2023 年 2 月入住 3 晚
Danilo 于 2023年03月10日 的回复
Thanks for the lovely feedback, we look forward to seeing you again soon.

8/10 还可以

Kevin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 1 月入住 9 晚
Skyna Team 于 2023年03月10日 的回复
Thank you for the feedback. We look forward to seeing you again soon.

8/10 还可以

Mohammed Lamine

满意：员工和服务，清洁度
2022 年 4 月入住 5 晚

6/10 一般

robert

商务旅客
不满意：员工和服务
2020 年 2 月入住 1 晚
The Hotel Management 于 2020年02月21日 的回复
Dear Guest, We thank you for your comments. Your opinion is very important to us. We are very sorry that your experience was not good regarding staff and service. We work every day to improve our service and give to our guests the best service. We look forward to welcoming you again. Best Regards.

8/10 还可以

Lars

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
Good Choice
The service at the hotel was great. The rooms are relatively clean. The breakfast could have greater choice And warm food-eggs were always cold. Definitely a place to consider when staying in Luanda since the hotel is very central.
2020 年 1 月入住 4 晚
Simão 于 2020年02月14日 的回复
Dear Mr. Lars, We acknowledge receipt of your evaluation, so we are pleased with it. In your next return, we will try to strive to satisfy you.

6/10 一般

JEAN-YVES

商务旅客
满意：清洁度
2019 年 10 月入住 7 晚
Dias 于 2019年12月23日 的回复
Muito obrigada por sua avaliação, pois é muito importante para nós

8/10 还可以

真实旅客

2018 年 11 月入住 1 晚
Dias 于 2019年01月19日 的回复
Thank you very much

8/10 还可以

Dong Hee

깨끗함
깨끗함과 편리한 Wifi 사용에 만족함
2018 年 8 月入住 4 晚

6/10 一般

真实旅客

不满意：客房舒适度
Average
Disappointing. Very poor wifi. Staff said I should have complained.
2018 年 2 月入住 2 晚

8/10 还可以

MARINA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 10 月入住 6 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Positive Experience
Very good hotel in central Luanda. Not another hotel I would consider, in terms of value for money, efficiency and staff.
2017 年 7 月入住 4 晚

6/10 一般

真实旅客

2017 年 7 月入住 3 晚

6/10 一般

Kai Chi Chapwiek

不满意：员工和服务，清洁度
Not so good but if this hotel is 2 star but 4 star
This hotel do not have good wifi and front desk staffs are not patient as well as the restaurant waitress are same in poor attitude

6/10 一般

James，London, UK

满意：清洁度、员工和服务、客房舒适度
Reasonable Place to Stay
After reading some reviews I was a little worried about staying here, but was pleasantly surprised. The hotel provides decent, clean accommodation in the centre of town. The staff were very pleasant and helped me out with my requests. (Did some printing, gave me a late check out and found me a cab etc.) Admittedly I did have to ask for some things more than once but this is standard for Angola. It is a little annoying that you have to pay for every meal or make a pre-payment with the front desk. Wifi was OK.

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Costos en Luanda
como todo en Luanda es increiblemente costoso para lo que ofrece, el hotel es un 4 estrellas basico, las habitaciones son buenas, las instalaciones limpias y el servicio de alimentantacion es bueno aunque con poca variedad

6/10 一般

World Traveler ，Abu Dhabi, UAE

满意：客房舒适度，清洁度
不满意：员工和服务
Basic hotel. Good location. Staff needs to be friendlier. Poor wifi. One of the better hotels in Luanda.

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel buy local standards
No Issues during my stay central for business trip.

8/10 还可以

真实旅客

满意：客房舒适度，员工和服务

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Pankaj

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
had a comfortable stay. best hotel , best location, best ammenities

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Go if no choice. But choice, forget this one
The first time, I've been there, I had some problems during my “check in” and some more (due to the lack of organization). I said in my mind: No problem, it happens. They need to learn and no hotel in perfect. The second time I've been there, I realized that they were just totally disorganized and they don’t care about customers. I did an early check in (that I paid). My room was not ready, I slept in the sofa (in the bar) during 90 min, and I realized that some rooms were in fact ready, but the receptionist did not how to find it. I lost 50% of one night. Everything has to be paid in advance (when you check in). If you need a dinner in your room here again, you can't charge your room (paid cash or CB). Same for the laundry (pay cash or CB when they bring the clothes). For the food in your room, don't worry, it will arrive after 1h40 (planned 45 min). If you complain, except the manager, most of employees will show you a face like: I don't care!! Then, you can go there if you want. But for me, after 2 journeys of 3 and 4 days, it is the worst hotel I’ve been in Africa.

8/10 还可以

jinpyo，창원

满意：清洁度、员工和服务、客房舒适度
루완다 호텔
우선 한국인이 거의 없는 루완다에서 호텔 정하는게 제일 어려웠지만 호텔스닷컴을 통해 예약을 하게 되어 시내 중심지에서 묵게 되었습니다. 시내 중심에 있어 위치적으로 이동하기 편하며 호텔 오픈이 채 3년밖에 안되어 전반적으로 객실및 식당이 깨끗합니다. 그리고 방에서 인터넷이 되어 정말 업무보는데 도움이 되었습니다.다음번 출장시에도 호텔스닷컴을 이용하여 kyma호텔을 다시 이용할 생각입니다.

6/10 一般

Stephen，UK

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Clean and comfortable, but very expensive.
Hotel night staff let the hotel down, i arrived late from the office and missed dinner, ordered room service and had to argue with the waiter who was trying to change me x2 the cost, it was a cash payment. There was no receipt offered and he just shrugged when i asked for one. Very poor.

8/10 还可以

Mikael，Svedala

In the city area of Luanda
Delegation trip, since price is generally hi in Luanda one was hoping for more but this is what you get.... I have been in this profession and the rate they are charging is not up to the delivery expectations. In this city and part of the world it follows what is standard practise. It had what they said on the web page where it was booked so its ok.

10/10 超赞

BRIGITTE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

真实旅客

满意：客房舒适度，员工和服务
不满意：住宿条件和设施
Good but ...
Clean and safe. But rooms smeal humidity due to carpet.

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
4 Stars with 2 stars service
Excellent location, good facilities, clean. I don't see any reason to pay an extra $150 for the Epic (just 50 meters from there). But service is not their strongest side. Overall I recommend.

10/10 超赞

S K，Jakarta

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good one !
Good Hotel but Luanda hotel prices are extremely expensive. But its good, but its still expensive.