2/10 糟糕
sene
2024 年 4 月 13 日
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Never get to stay. Book hotel for Luang Prabang. Was charged and paid for. However, later learned the hotel did not exist and still in construction . The website was misleading. Expedia/Hotels.con should have vetted Coconut Hotel Luang Prabang. Causing lots of inconvenience. Ended up staying at My Ban Lao in Luang Prabang instead. A bluer nice and upper class hotel. We loved the hotel. Found there is a Coconut Hotel in Vientiane. Staff was nice and is helping out getting refund. Hopefully will get reimburse for both room that maybe under two different visa credit cards. Very misleading. Please don’t cause this havoc again. Thanks
sene
2024 年 4 月入住 2 晚