We had an issue once we got into the building getting into our room, had to get a new code. After dinner we couldn't get into the building. Of course it was after hours and it took over an hour, trying several different codes. Luckily a nice gentleman used his code it didn't work in the side door but worked in the front. He let us in. At that time the off hour person finally got a code to work. Also, if you say this place sleeps 5 then in the kitchen you should have 5 coffee cups, plates etc.... We got a laugh out of only 3 coffee cups, there were 4 in our party so one of us used the 1 cup measuring cup for coffee, so he literally had a cup of coffee. We really loved the place and have recommended it our friends. The location was awesome. Would definitely work with you guys again on renting a VRBO from you Thanks