良山出租度假屋

"The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology. Overall, we felt very well taken care of and truly appreciated their professionalism. We would definitely choose this hotel again next time. "

"職員態度良好，殷勤，主動。 入住時為你介紹酒店環境，亦有介紹周邊環境，職員們十分親切。 我們要 keep 行李，夜晚再返嚟拎行李去搭火車去 Sapa , 職員主動提供shower 俾我們，十分十分感動👍👍。及十分十分之好。 十分之推介 "

"Very helpful staff members. Very close to the famous lake, temple, water puppet show and other tourist attractions."

"蚊子有点多 早餐很一般一般 但是酒店的地段很好 "

"地點不錯,鄰近區域熱鬧,服務人員服務很好,給予很大幫助與服務,唯有,飯店住宿設備舊及房間空間小.稍微可惜."

"服务非常非常好，尤其是楼下的接待，她非常细心耐心地介绍信息，这是我在中国从未遇到过的。位置就在还剑湖旁边，非常方便，同时距离最繁华的街道也就四五十米，闹中取静。房间总体比较安静，因为就在还剑湖旁边，周末还能听到外面的噪音，但晚上10点以后基本就安静了。餐厅很棒，服务也很好，苏利，风景也很美。推荐。"

"很乾淨 服務很好 早餐很好吃"

"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."

"房間很大，乾淨，但裝潢一般，位於地標大樓但大樓沒有什麼商店、附近也不熱鬧，而且七樓的spa的櫃檯小姐態度傲慢無禮，建議不要去這邊做spa"