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"Staff were great. Food was excellent. It was some of the best food we have had in 5 years of traveling to the DR. The scenery and the beach are beautiful and the pool is very inviting."

"The staff was awesome! From check in, to dinner in the restaurant, to check out, everyone was so nice and kind and helpful. Check in was seamless, and the staff came up to help us with the controls for the air conditioning. she also sent an email immediately when I left my passport at the desk during check in. We had a wonderful conversation, in English, with wait staff in the restaurant. I think they enjoyed practicing their English. And they went out of their way to prepare a vegetarian dish for us even though there was no vegetarian option on the printed menu. At check out, we asked for a cab to the cruise port, but the male staff member offered to take us there instead. He ended up having to spend 30 minutes driving us to various places to get through immigration and get on the boat. It would have been so stressful without him as our intermediary. All the staff we interacted with went above and beyond our expectations. I would stay here again if I was ever in Puerto Plata again! "

"Everything was great.room was spotless.staff was always smiling and saying hola. Especially in the buffet dining and 24hr bar. I am already planning a return vacation in September. "

"Alexandria kept my room spotless. The staff overall were very friendly. The staff at the 24hr bar and the evening lobby bar were terrific. The grounds crew did a good job of keeping the beach free of seaweed. The food was good and tasty, and the wait staff was terrific. The nightly entertainment was also very good."

"My experience at this resort was absolutely amazing from start to finish. The staff was welcoming, attentive, and made me feel truly valued. The resort was beautiful, clean, and peaceful — exactly what I needed to relax and recharge. The food, atmosphere, and overall service exceeded my expectations. I would definitely return and highly recommend this resort to anyone looking for a memorable and luxurious getaway.”"

"Clean room , courteous staff "

"The room was clean and spacious. The staff were always friendly, helpful, and courteous."

"Great staff and location."

"The staff is courteous, the food is excellent, the facility is well maintained"