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Reviews of Waterfront vineyard estate with private pool and incredible Gorge views

Waterfront vineyard estate with private pool and incredible Gorge views
Dallesport, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 6 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

7.6/10

Cleanliness

Reviews

4/10 Poor

Jesika L.

Disliked: Cleanliness
I need to write a book; it won’t let me. Dirty. Poor management
We stayed here for my husbands birthday weekend. The pool caught our eye, and the pictures are very well done. Upon arriving, there is NO sign to tell you where the house is off the highway. You have to go through a gravel patch, and through what looks to be a junk yard. Getting to the door, and inside all lights at property were off except a flickering almost burnt out light in the kitchen. We went straight to bed considering we arrived late, and the next morning we jetted off to breakfast in a neighboring small small town. We then went grocery shopping and brought our groceries home. We put what needed to be in fridge away and left rest out on counter on the island and went swimming. The pool cover was broken, and retractor was broken as well. The pool seemed clean and not overflowing with chemicals which was nice. We kept seeing this moving out of corner of our eye but we thought it was just the wind and light. Came to kitchen to start cooking dinner and there were any everywhere! Food was bad. What food we had left we cooked up for dinner. The utensils, and cook was was dirty in cabinets. As food was being cooked, children playing on ground, we saw 4 mice run along wall line and even 2 mice that had no fear and run across the floor and under the couches. I understand that the house is on a vineyard, but for the price and ran by a company, I would expect them to “splurge” for actual pest control. There were cobwebs in every nook and corner of the house. Mouse droppings..
Stayed 4 nights in Apr 2023
Response from VrboOwner on 22 Jun 2023
Thank you for your review, Jesika and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local operations manager strives to provide every one of our guests with the best vacation possible and we are so sorry that there are lapses during your stay. We have forwarded your concern to our local operations manager to avoid future complaints and we do hope we will have another chance to host you for a more comfortable stay in the future.

10/10 Excellent

Supriya S.

Liked: Cleanliness
Resort style property
This is the second time we wtayed at this vrbo property and it was absolutely wonderful! The layout of the home is great for a couple of families and the heated indoor pool is the best part. We had a slight hiccup on arrival and the local operations manager, Beverly was super quick to respond and sort everything out (on a holiday). We will 100% be back at this property again.
Stayed 4 nights in Nov 2022

4/10 Poor

A K.

Disliked: Cleanliness
Many problems with heating and amenities
We were a group of three adults and three kids (aged 8-11). For an expensive rental, we had a lot of problems. The heat wasn't working when we got there, had to use plug-in radiators and lots of blankets for the first couple of days until the tech could work on it. Then the pool heat stopped working (didn't get fixed before we left). The gas fireplace/heater wasn't functioning. The bathroom by the laundry/garage was very cold the entire time, and the washing machine leaked. The dishwasher didn't clean dishes (we tried two different cycles) so we had to hand wash everything. The hood over the range didn't work (the control actually fell apart), which is dangerous with a gas range. There's no ice (the ice maker was disabled and there were no ice trays). Most of the ceiling fan remotes were missing, as were many light bulbs (including outside the front door), and knobs for turning on bathroom fans. A smoke detector was missing too. Curtains in the bedroom by the pool were dangling from the rods. We couldn't get the automatic pool cover to work, so we hand folded/unfolded it. (The prior renters did so too.) There were fans running 24/7 in the pool room (we were instructed not to touch them) and error codes on the dehumidifiers showing they needed to be emptied (but no instructions). The internet dropped regularly, which was extra frustrating as we were trying to get work done. There were lots of ants (not just in the kitchen). We called the property management several times about these things. The layout is awkward but the furniture is fine. The kids loved the pool and pool toys until it got too cold.
Stayed 5 nights in Feb 2022
Response from VrboOwner on 21 Jun 2023
A. Kart, We sincerely apologize as your experience was not expected nor what we strive for guests to encounter. Guest satisfaction is critical to us, including the available amenities offered. Our property caretaker has worked with the homeowner and local team to make repairs. The pool heat and cover are correctly working, and lightbulbs are being replaced. The ceiling fans are manual; therefore, no remote access is required or available. All smoke detectors are in the home and operable. Additionally, our home is on a quarterly pest control service for prevention. Your feedback genuinely assisted us in making our future guest visits more pleasant. Thank you!

8/10 Good

Stacia S.

Liked: Cleanliness
Perfect for family getaway...just not in the summer
We stayed at this beautiful home during the hottest week of the year. We knew before getting there that the home, despite being in central Washington and at the tip top of our budget, did not have air conditioning. So we brought our portable air conditioners from home, enough for each bedroom so that sleeping would be possible, but the rest of the house would sit rather uncomfortably at over 100° for the majority of the day. We attempted to keep air flowing throughout the home by opening the few doors and windows that we could but almost none of them had screens (and the ones that did had holes in them) so we were joined inside by many bugs, and one brave lizard. A house that hot also made it hard to keep the refrigerator and freezer at the correct temperature which gave us all some anxiety that our food might spoil. Thankfully, it all stayed *just* on the right side of cold, but not without us using lightening speed to take things out/put things in just to keep as my cold air in as possible. THANK GOODNESS for that gorgeous pool. We were able to keep relative cool by dipping into the indoor pool (and out of the sun and heat) whenever things got to be unbearable. It was truly a saving grace, and also just lots of fun. Unfortunately, we didn't really get to enjoy all that the rest of the home had to offer because of the stifling heat, but maybe we would try this home again someday, when it's *not* 114°. We don't fault the property for the heat...that'd be ridiculous. And we generally knew what we were getting into before getting there, but a home that purports to be that nice should really have AC...or AT LEAST functioning screens on all of the doors and windows. I will say that the property management team did an excellent job of responding quickly when we contacted them with concerns (blown fuse and broken toaster).
Stayed 6 nights in Jun 2021

2/10 Terrible

Patti H.

Disliked: Cleanliness
Safety Issues & Health Concerns
This property has beautiful views of Mt. Hood & the pool is the best feature by far. However this home is extremely unsafe for children since the pool door blows open even when locked. I was appalled to hear my children ages 5 & 3 in the pool room at 5:30 am when I had latched the door the night before. We are lucky no one fell in & drowned. My husband and I stayed in the pool house room and his legs are covered up & down with what matches the description of bed bugs. The lack of Air Conditioning in 100 degree heat for $1,000 a night is ridiculous. If you aren’t able to provide nice amenities (including working/good condition kitchen supplies) don’t charge such a high rate. The coffee pot only brews six of 12 cups and leaves the rest of the water in a pool at the top of the pot. The kitchen drawers are full of crumbs and random “junk” drawers. There is only 1 knife other than butter knives. The shower in the upstairs bedroom doesn’t turn on. The ice machine has been removed. There are other items but we don’t want this review to seem too harsh. The health and safety of this property is the #1 priority. If we can help another family stay safe and have an enjoyable stay, please book elsewhere.
Stayed 2 nights in Jun 2021

10/10 Excellent

Leesa R.

Liked: Cleanliness
Perfect for family get together
PROS This property is great for what it is, an older home in a harsh climate. It was great for every age 2-70. We loved being able to have a pool, indoor basketball court and ping pong room to ourselves. The view of the mountain was spectacular!! The manager responded very quickly when we had a question. CONS The house is so large that some of the deep cleaning suffers. The kitchen and bathrooms were clean. There were several things that didn’t work and could benefit from some TLC (stove hood, upstairs shower trickled, couldn’t turn on some of the fans, the curtains wouldn’t close because they weren’t on the curtain rod). The biggest issue is that there is no AC, the listing is says there is. It got above 90 degrees inside when the temperature outside was only 80. There weren’t screens on all the windows so we couldn’t leave them open. I can’t imagine how hot it would be if the temperatures were any higher.
Stayed 2 nights in Jun 2021
Response from VrboOwner on 21 Jun 2023
Hi ! Thank you for your feedback! We do apologize that you were under the impression the listing included A/C. This home does not have this amenity. All amenities can be viewed on the listing at the time of booking. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so that guests may make an informed choice about what they are paying for and make the right decision for their needs. Thanks for staying with Vacasa and we hope for another opportunity to impress you with a much more enjoyable stay!

8/10 Good

Ken B.

Winery/pool house
The approach to the property was disappointing. There was literally no maintenance outside. And the kitchen was poorly stocked and the stove exhaust was not functional. No one cooks today with plastic spoons and ancient teflon pots. But the pool was huge and amazing. Kids loved it.The house was beautiful and spacious. And the location was amazing. Three wineries on the road to the house. And "The Dalles" is right across the river. Plus the dam, parks, museums (closed while we were there). Just suggest the owners do more with the kitchen so its more functional. Our overall stay was very enjoyable.
Stayed 5 nights in Apr 2021

6/10 Okay

Deborah B.

Large house - lots to be desired - wouldn’t rent again.
The house is very large and plenty of space for several families. The pool is also large and plenty of room for the group. The ping pong table and basketball hoops are a nice addition. We rented it for the pool which was a great treat! The VRBO/Vacasa reps are responsive and helpful. The kitchen is well stockedwoth dishes and cooking supplies. There are plenty of towels for the pool and bathrooms and they supplied all the soaps needed. It would be wise to have a broom/dustpan and/or carpet sweeper for just every day cleaning. The house is not waterfront and not a vineyard so the listing is not truthful. The house, while large was clearly cheaply built with very thin windows that rattle immensely with the wind, the previous complaints about the counters, lights, showers are all true. It is priced as a luxury home and it is not luxury. It is significant need of a deep clean. You can see all the areas the owners cut corners when they built their home and clearly are not maintaining. (The counters are peeling extremely for example) The internet is not good enough for work from home or online school and cell is dependent on carrier. The heat is impossible to get right and it never warms the bedroom with the laundry connected. That room connects to a garage with a glass door letting all cold air in. The pool area has to have the patio doors open all the time due to the condensation but also prevents full closure of the doors in the attached bedroom and kitchen doors are too warped to close. The house is next to a trailer park that may or may not be a recreation and permanent residence style. It is not attractive and the front of the house upon driving in has several what appear to be broken down vehicles in front. Certainly not the appearance you expect from the listing. There is a significant ant problem that requires a dedicated pest control plan. There are ants in the kitchen/dining/living area and the bedroom off the pool area - all the way in the counters, bedside tables, etc. - each morning my phone had ants on it after charging on the bedside table. We would not rent this house again. This is not the fault of VRBO/Vacasa - it is all on the owners.
Stayed 7 nights in Feb 2021
Response from VrboOwner on 21 Jun 2023
Deborah, we thank you for your feedback as we use our guest's reviews as a means to improve. We have passed your feedback to local staff, and are happy to report that the kitchen counters are being resurfaced, and regular pest control is scheduled. The heat is a radiant heat system and can be tricky at times, but there are directions we have placed in the home for our guests. Also, the pantry does include cleaning items if guests would like to use these during their visit. Given the location, we make note that the wifi is at times spotty so our guests are aware prior to their visit. We hope the concession offered helped remedy your concerns, and hope to have another chance to host you in the future!

8/10 Good

Bonnie B.

Liked: Cleanliness
Birthday celebrations
We were celebrating two birthdays with extended family. We loved the pool to keep the teens and kids entertained. The property manager was fantastic and made our stay, but the owners need to do some basic maintenance on the property. We would love to rent this house again!
Stayed 4 nights in Nov 2020

10/10 Excellent

Brandy T.

Liked: Cleanliness
Quick and Courteous
The overall house is very large and open and was a very relaxing experience. The pool area has amazing views on clear days and stayed nice and warm during our time there. The kitchen and eating area also supported a nice view of the mountain and river. While we were there the freezer door ice dispenser had an issue (which didn’t bother us) so we called the customer number. The service was very quick and polite and within minutes of ending the call to report the problem a technician called to identify when he could come look and fix the issue without interrupting our vacation.
Stayed 4 nights in Sep 2020

4/10 Poor

Ajith K.

Messy
This place was quite large and spacious, however, it had a significant amount of issues. 1. Our bed just caved in during the middle of the night! We were lucky that no one, including our 2 year old kid, got hurt. 2. There are multiple light bulbs in the house that don't work. 3. Multiple towel racks don't have screws and just fall as soon as you hang a towel. 4. There were random cars parked right outside the house. This is supposed to be a private property. 5. Lot of the insect screens are torn, so you can't really open the windows without letting in bugs. On a 100F day, like when we were there, it made things very unpleasant. While the pool and the views were a saving grace, it was really disappointing to have these many issues when you are paying high end $$ rates.
Stayed 5 nights in Jul 2020
Response from VrboOwner on 21 Jun 2023
Thank you for taking the time to share your feedback, Ajith. We strive for a standard of excellence in ensuring the home is clean and accommodating for our guests. If there are any concerns or areas in need of additional attention, we hope to be notified so we can make sure any issues are addressed. We look forward to hosting you for a great stay in the future.

2/10 Terrible

Maya N.

Disliked: Cleanliness
False advertising, terrible condition, terrible service
SO many problems, one of the worst rentals we've ever stayed in, and SO expensive for the quality. When we checked in at 4:00 the house was 94 degrees on the lower floor and over 100 degrees upstairs. Not one of the ceiling fans worked. The ice maker and fridge water were broken. We immediately called the Vacasa manager and after trying everything to get the heat off and fans working she finally called the maintenance man who got there at about 6:30 pm. He told us there was no AC! It was advertised as air conditioned. It turns out they have radiant floor heat/cooling. Once he fixed it it got down to 86 degrees at about 9:00 p.m. None of us slept that first night. The next morning it was 78 degrees which was about as cool as it got. After the fans were fixed you can only use them if the light is on. Not helpfully for trying to stay cool at night. The pool heat was never turned on despite the fact we paid an extra daily fee for this. The maintenance man turned the pool heat on and it was okay by mid day on Friday. The kids enjoyed the pool despite the temp and the very slippery pool area. The condition of the home is pretty bad, despite being advertised as luxurious and previous reviews detailing broken things. Missing or ripped screens on a lot of windows, fan on the stove didn't work, trash and broken sprinklers scattered outside. The downstairs toilet had to have the tank lid taken off for every flush or it ran constantly. Finding the place was hard because it is a very tiny lane right off the highway and very easy to miss. The house is directly next to a trailer park and not secluded or waterfront as advertised.The Wi-fi didn't work until they gave us a different password and then it was still very spotty. We would never have booked it if we had known about the AC or that the house is not well cared for and is not luxurious or secluded. Vacasa and the owners clearly dont care about taking care of this house or the previous feedback from guests. Vacasa eventually gave us a partial refund but was awful to deal with and their communication is terrible. There has been no apology or mention of fixing anything despite providing them a detailed list of issues with our stay. We are typically easy going and rarely write a bad review but this one warranted it. Don't book through Vacasa, they are terrible (although the manager and the maintenance guy were trying their best). And don't book this home!
Stayed 3 nights in Jun 2020
Response from VrboOwner on 21 Jun 2023
Hi Maya. Thank you for your review. We're sorry to hear that your vacation was less than wonderful while staying with us. We have reached out to the local staff to ensure that these issues that you mentioned have been addressed. We apologize that they weren't addressed prior to your arrival. We do hope that we get another chance in the future to impress you!

10/10 Excellent

Chris G.

Liked: Cleanliness
Great House
House was great, kids love the pool. Property manager responded very quickly when we had a question. I have recommend this house to a bunch of friends and family and can’t wait to get back there myself.
Stayed 4 nights in Jun 2020

6/10 Okay

Haley T.

Liked: Cleanliness
Surprised to be disappointed
The location of the property was beautiful, however the website’s description and photos were slightly misleading. We thought that this would be a large property, in a completely secluded vineyard. There were several neighboring homes a couple of hundred feet away and the vineyard was only a few short rows of vines. The view itself was beautiful though and it was great to be able to watch sunsets from the hill. The house itself was clean but felt very outdated and was in need of repairs. A toilet was running 24/7 and would not flush in one of the bedrooms. The kitchen was incredibly confusing with where things were placed and it made it incredibly difficult to use because we didn’t know what appliances and tools were available. For example there were cups and dishes in 4 different spots in the kitchen. It would have been helpful to have things labeled or at least have a list of appliances that were available for use. Lastly and most importantly, the communication with the owners/ manager was very subpar and tainted our stay. We had asked for the pool to be heated, but didn’t get a response once we had asked a question about cost and arranging for that. When we tried contacting the owner the day of our checkin we had to wait on hold for 2 hours only to be told that the pool was heated- but was too hot- so they were sending someone down to lower the temperature. The pool was only 80 degrees or so, which was pleasant when hot but grew chilly, and the temperature decreased every day. Additionally, most VRBOs or air bnbs offer a list of instructions for check out so that it’s clear on what you need to do to check out. (Ie: take sheets off beds, dishes, laundry, check out time, etc.) we located a laminated sheet in the kitchen, but it only told us about the property manager and explained why 5 star ratings are important. We located the check out instructions on their website but it would have been helpful if they could have been available to our entire group by being posted somewhere. Because there was confusion about checkout time, we ran 40 mins late and received multiple texts telling us to leave or pay late fees. The fees we had paid on the property were already $800 for a 3 night stay, so it was frustrating to be threatened with an additional fee from a manager that had been difficult to reach. Because of the rush we forgot several items, and the manager never responded when we reached out asking to have them shipped back to us.
Stayed 3 nights in Jun 2020
Response from VrboOwner on 21 Jun 2023
Hi Haley! Thank you for taking the time to leave your review! We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs! We have a variety of homes and we truly hope you'll consider us for your next getaway!

10/10 Excellent

Donna H.

Liked: Cleanliness
Love this property!
We really enjoyed our stay at the property. We loved the layout of the house and the pool was great.
Stayed 4 nights in Jun 2020

8/10 Good

Karen B.

Liked: Cleanliness
Pool !! 4 y/o & 6 y/o are better swimmers!
Lots of communal space....Pool a big hit for everyone. But the maintenance of this property was inadequate. In fact the 6 adults had many conversations about how to rate this property as we have stayed in home rentals for years over several states and never had this many small issues. All bulbs out in high chandelier...kitchen exhaust fan not working discovered after broiling steaks caused smoke thru kitchen and to gather upstairs where the bathroom exhaust fan did not work either. Paid extra to heat the pool but pool got colder each day. And many other small issues. Also, we have never experienced the lack of a manual or list of instructions. All other rentals have explained about recycling the trash or stripping the beds as you leave, etc. So we just did our best. Overall, we may visit again but now we will be prepared.
Stayed 5 nights in Feb 2020
Response from VrboOwner on 21 Jun 2023
Thank you for sharing your feedback with us following your stay, Karen. We apologize that we fell short of providing an exceptional experience during your stay. We appreciate you reaching out to our guest services team when the pool did not heat properly and for your patience while our local staff addressed this concern right away. We are grateful for your thoughtful feedback so that we can improve and hopefully we will have another chance to impress you in the future!

10/10 Excellent

Tuan N., tacoma

Liked: Cleanliness
Family get together
Great family get together. Really enjoyed the indoor pool. The pool basketball was a plus for my boys. The kitchen very spacious. Overall we satisfied with our selection and would be back in the future.
Stayed 2 nights in Jan 2020

8/10 Good

Lynne b.

Liked: Cleanliness
The dallesport family weekend
We just had a death in the family and I had already before dad died rented this property to celebrate our Thanksgiving together early. This home gave us as a family a place where we could all relax, stretch out, have a great family time again and again in the pool, card playing time, movie night, and refresh from the very emotion filled last few weeks for us all. Great memory making time this weekend. Thank you
Stayed 2 nights in Nov 2019

10/10 Excellent

Francoise H.

Liked: Cleanliness
Wonderful property, view and surroundings!
We had a great time at this wonderful property! Beautiful views! Weather permitting, you can see beautiful views of Mont Hood, beautiful skies and colors on the Columbia river at sunset,…We could keep looking at the view all day long from many huge windows. The vineyard gives it additional charm. The swimming pool is large and great to relax. I wouldn’t say the following if I had not read the other reviews but it is a big property and it is not new so it is not going to be shiny in every corner but it is very nice and comfortable. Pretty close to Mount Hood, water falls, dams, hiking on the Columbia hills. It is a beautiful area to visit. We also had a very nice interaction with the rental agency.
Stayed 4 nights in Jul 2019

10/10 Excellent

Alex M., Seattle, WA

Beautiful house in a gorgeous setting
First walking into the house you are greeted by amazing views of the river and cute little vineyard surrounding the house. The kitchen is huge and perfect for a large group to all cook and prepare meals and snacks. The pool was warm and a nice retreat from the cold December weather when we stayed. Such a great getaway and I'd love to return some time in the future!
Stayed 2 nights in Dec 2018

10/10 Excellent

Bogdan N.

Perfect Weekend Gateway
Huge house and Awesome amenities. The pool and the kitchen i think are the main attraction of this house!We were 4 families with kids, plenty of space for everybody. The views are incredible, the area is beautiful with a lot of hikes within a 20 miles radius.
Stayed 3 nights in Nov 2018

8/10 Good

John C.

The Dallas Retreat
Open, comfortable, spacious and great for kids - pool and ping pong.
Stayed 2 nights in Jun 2018

4/10 Poor

Brenda N.

Beautiful property.But never heard back from vacasa regarding pool. House not clean
Great views. Beautiful house. But House was NOT clean. Full of dust and spiderwebs. Clearly not been cleaned for awhile. Pool and view were the main reason we rented. The pool was dirty and we checked the ph level and we could even get in it. Emailed the first night never heard back, called the next am at 9. Someone was supposed to come out. A phone call returned later at 11:30, still waiting on owner or pool person. Still no word by 3pm and I left another messsge. I have yet to hear back from anyone. I’m at a loss now of who to keep calling. So frustrating after trying to have a wonderful weekend getaway. Now I have to spend time trying to deal with this. Very upset.
Stayed 2 nights in Jun 2018
Response from VrboOwner on 21 Jun 2023
We’re sorry for the guest’s disappointment, however, the home was not dirty. This was the first reservation and the housekeeping team cleaned the home thoroughly before their arrival. This beautiful, luxurious home is on 2.5 acres with spectacular views and surrounded by a forest. Therefore, a few spider webs are expected. As for the pool, there was an issue with the PH balance but this concern has been resolved. We hope that our guests will take advantage of this majestic property—there are plenty of open dates available. Thank you.