Best Western Lyles hotels

"I aways stay here when I'm in Dickson. The hotel is convenient to the highway and is very comfortable. The staff is friendly. The last time I was there Callie went above and beyond to make my stay enjoyable. I will definitely stay there the next time I am on town."

"👌"

"I was really disappointed with my recent stay at the Holiday Inn Express Dickson. From the outside, the property looks great—clean, well-kept, and inviting—but unfortunately, that didn’t carry through once we stepped inside. The issues started right away with the condition of the room. The carpet was visibly fraying, which made the space feel worn and poorly maintained. Even worse, the tiles in both the entryway and bathroom were sticky underfoot—something you definitely don’t want to experience in a hotel. What made matters even more frustrating was the lack of concern from the front-desk associate who checked us in. When we brought up the condition of the room, he said he would move us to another one, but then casually told us none were actually available. There was no real effort to resolve the issue or make the situation right, just an indifferent attitude that left us feeling brushed off. Overall, while the exterior gives a good first impression, the interior condition and customer service fell far short of expectations. I wouldn’t stay here again."

"If I could give this 10 stars I would! This is the best hotel I’ve ever stayed in. The staff was amazing, the room was clean and the bed was perfect. The breakfast was wonderful! I will definitely stay here again."

"Breakfastvwas great!!"

"The bed was terrible. Had a huge sag in it"

"Excellent experience. Friendly staff, good breakfast, clean rooms. Would definitely book again."

"The room was clean and all the items were there… Very welcome after a long day of traveling."

"Easy access and parking. Nice restaurant next door walking distance "