2/10 Terrible
Brian
25 Sept 2025
Disliked: Cleanliness, room comfort, communication
Don’t stay with Dify. If you have a problem they will not help or take responsibility. They’re cheap but it’s a high risk proposition.
The most annoying thing was that except for the first day of my 4 night stay, the elevator was broken. It’s a 6th floor apartment (American 7th floor, since in France the entry floor is floor 0). So i went up and down the about 140 stairs many times. The light for the stairwell was on a timer and would go off before i got all the way up, so I would go the last one or two floors in the dark or with my cellphone flashlight. When I contacted Dify and asked for a discount if I had to carry all my bags down 6 flights of stairs (which i did), the response was “oh, it’s a building problem, there’s nothing we can do”. As though they can’t give a discount. When I suggested i would leave a truthful review of the unit they said “let me talk to my manager”. Then nothing.
They’re trying to run this business with a dysfunctional web page. For example, you are supposed to get the code for the keys at 5 pm the day you get in, but it never showed up in the online page. I had to call to get it. Also i could not sign up for early check in, got 404 error. Emails were ignored.
VERY low ceilings. I’m 5’7 and I hit my head on things so many times.
This apt in Lyon is in a good location but on a bad street. I would not, for example, recommend my mother stay here. A homeless person was camped out on this block about two doors down my entire stay.
Brian
Stayed 5 nights in Sep 2025