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Reviews of WhiteShell Island Hotel & Spa

3 out of 5
WhiteShell Island Hotel & Spa
Maafushi, Kaafu Atoll, Maafushi

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 5 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location,nice view,very clin room,nice staff.
Stayed 14 nights in Apr 2019
Response from WhiteShell Island Hotel & Spa on 4 Dec 2019
Dear Guest, Thank you for choosing WhiteShell Island Hotel & Spa for your stay and excellent review to us! We are delighted to read that you have enjoyed your WhiteShell Island Hotel & Spa experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to WhiteShell Island Hotel & Spa in the future. With kindest regards, WhiteShell Island Hotel & Spa Team

10/10 Excellent

Zufazleen, Malaysia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and comfortable. Staff are friendly and we got good package deals from the hotel for a majority of our activities. Very much recommended.
Stayed 4 nights in Apr 2019
Response from Ismail on 5 May 2019
thank you

10/10 Excellent

Anon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small, very friendly hotel with great staff. Everyone worked hard to make my stay great.
Stayed 9 nights in Aug 2018
Response from Ismail on 10 Sept 2018
thank you

6/10 Okay

Verified traveller

Liked: Staff & service
Close to beach and shops
Well located Nice food Not a lot of varieties in food
Stayed 2 nights in Jul 2018
Response from ismail on 6 Jul 2018
thank you for good comments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Good location, tasty breakfast and friendly staff.
Stayed 3 nights in Mar 2018
Response from Ismail on 12 Jun 2018
thank you

4/10 Poor

Jay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ive got bitten by bedbugs!!!!
I wouldnt recommend staying here for a night due to bedbugs. Ive stayed in less than 3star hotels in the past and have never experienced being bitten by bedbugs. Until now, a week after Ive stayed, there are still marks all over my body. The hotel staff is nice and the location is conveniently situated in the center so i have no complaints on that
Stayed 2 nights in Jan 2018
Response from reservertion on 10 Feb 2018
thank you guest we would like ask which room number and period of date when you stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
I'm very happy once I reached there veryone smiling rooms are very clean food is delicious

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely small hotel with a real local feel.
We enjoyed our stay at this hotel more so because of the friendly manager Mr Shayam who was very helpful and professional in every way. He was always there personally at hand should we have any queries or questions. Although the rooms had all the facilities they could be have been dusted more frequently but the beds were always kept nice and clean and we only came to sleep here at night which was satisfactory for me and my family. Expedia needs to update the size of beds in family rooms. As they are actually 1 queen size and one smallish looking double only, not 2 queen sizes.

8/10 Good

mr lohar, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice place . Like a peradise . Hotel stafff is very knowledgeable.

10/10 Excellent

Rashidul, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved Maafushi.
stayed in WhiteShell Island Hotel & Spa for 7 nights! the best 7 nights in maafushi. I am glad I chose this hotel. close to beach and just beside Maafushi Dive & Active Water Sports. The staffs of the hotel were genuinely polite and friendly. Big thanks to Shyam for always asking how was my day and recommending on tours/trips. Would like to thank the sri lankan guys who served me meals during my stay. room were cleaned twice a day. the breakfast were simple and enough to last you till lunch. just a recommendation: the juice always needed to be asked. other than that service has been excellent. I loved the idea of Excursions board and the guests message board. I would say unique to WhiteShell :) if you go Maafushi, this would be one of the best hotel in terms of convenience and comfort. I loved maafushi. I loved Maldives. Thank you for the hospitality. I will be back :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021
Response from Ismail on 4 Mar 2021
thank you very much

6/10 Okay

Li-Fen

Liked: Cleanliness, property conditions & facilities, room comfort
不老實的飯店
一到飯店竟告知我們的房故障沒水，馬上帶我們到隔街另一間，房間很小又沒窗，我當下很生氣，拿出憑證告訴他，我訂的是24平方公尺豪華陽台部份海景房，而且這不是我原先訂的飯店，我很堅持要回我原訂房，他只好回原飯店然後給我原訂的房，根本沒任何問題，所以我覺得此飯店很不老實，早晚餐選項和量都很少，倒是餐飲男服務員很親切，到店付的6美元，給10美竟沒主動找錢，等退房時才跟櫃檯要，唉！不老實的飯店
Stayed 1 night in Mar 2020
Response from Ismail on 14 Mar 2020
thank you for respond

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Mi aspettavo qualcosa di meglio
Hotel datato. La spa non esiste.Doccia rotta Ho chiesto con insistenza durante tutto il soggiorno di aggiustarla .Ma non c'è stato niente da fare.Sicuramente è molto sopravvalutato. Non riesco a capire come.abbia un punteggio così alto.
Stayed 9 nights in Jan 2020
Response from Ismail on 30 Jan 2020
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Ismail on 21 Nov 2019
thank you for given good points

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
La comida tenía muy buenos comentarios y la verdad que no es nada buena, encima te sientes vigilado mientras comes. La cama el colchón fatal y el baño que apenas te puedes mover. No volvería a este hotel
Stayed 3 nights in Aug 2019
Response from Ismail on 17 Aug 2019
thank you

10/10 Excellent

yuanyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Great hotel. Very friendly and helpful staff especially the reception boy Ibrahim and canteen boy Mohammed, they provide excellent service to guest. The location is good, 2 minutes walk to bikini beach. From the balcony can see the beautiful view of the blue sea. Spacious and clean room. The food is very tasty. Fantastic experience. Thanks for having us
Stayed 9 nights in Jul 2019
Response from Ismail on 21 Jul 2019
thank you very much

8/10 Good

Chiung Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安全、乾淨。近沙灘。
Stayed 5 nights in May 2019
Response from Ismail on 17 Jun 2019
thank you

4/10 Poor

György

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maldív barátokkal
Az egy dolog, hogy a csapatunkból az egyik szobánk nem volt kész, átvittek egy másik hotelbe, de azt is éppen építették a semmiből. (de legalább szobám volt) A White Shell hotel szobája sem volt jobb. Kissé koszos, puritán és rendkívül egyszerű. Ha el tudsz vonatkoztatni a szobától, és a természeti kincsekre összpontosítasz, akkor jól fogod magad érezni, de a szoba, illetve e hotel választása nem jó. :( Bár közel van a bikini Beach-hez, ez tehát jó, de nagyjából ez minden jó tulajdonsága. A reggelit biztosítják, de elég gagyi, és mindig ugyanaz. :(
Stayed 7 nights in Apr 2019
Response from Ismail on 26 May 2019
thank you

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Godt personale meget behjælpelige.elendig morgen mad der ikke blev fyldt op når der var tomt.skimmel svamp på værelset og det plastik betrukne træ gulv var ved at gå helt fra hinanden. Curtesy rummet hvor man kunne få et bad.havde et slukket køleskab, som lugtede forfærdeligt.
Stayed 13 nights in Feb 2019
Response from Ismail on 16 Feb 2019
thank you

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Ismail on 8 Feb 2019
thank you

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money - and CLEAN
I had 5 nights at White Shell and 1 night at Seven Corals, which was 20$ more expensive than White Shell. White Shell is value for money. Rooms and hotel-building is in very good quality and rooms are cleaned and smell fresh (unlike alot other hotel rooms in Maafushi apperently). The service from staff is very good and very helpful. Can only recommend this place if staying at Maafushi.
Stayed 5 nights in Jan 2019
Response from Ismail on 28 Jan 2019
thank you hope will beck soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
E' la mia seconda esperienza in questa guest house. Non me ne sono pentita. Hassan, il boss è veramente simpatico e attento, ti tratta come un amico, si rende disponibile a risolvere piccoli problemi organizzativi. Le escursioni le ho sempre fatte con Shadow Palm (consigliatissimo, sono i migliori), ma in quest'hotel ho sempre speso poco e mi sono sentita a casa. Sono molto puliti, gentili e davvero generosi. Consigliatissimo.
Stayed 14 nights in Dec 2018
Response from Ismail on 24 May 2019
thank you

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff!
Stayed 10 nights in Jan 2019
Response from Ismail on 14 Jan 2019
thank you for good comment

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018
Response from Ismail on 3 Jan 2019
thank you

8/10 Good

bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Ismail on 7 Nov 2018
thank you

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt hotel til prisen.
Stayed 2 nights in Oct 2018
Response from Ismail on 22 Oct 2018
thank you

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superó nuestras expectativas
La situación es buena, a menos de 5 minutos de la bikini beach y del puerto. La limpieza del establecimiento perfecta al igual que la habitación. La atención del personal exquisita, intentan hacerte la estancia agradable. El desayuno bueno y abundante. Hay toallas para la playa sin cargo. Enchufes adaptados para conexión europea. Botella de agua cortesía del hotel a diario. Nosotros tuvimos un problema con el ferry y nos dejaron una habitación para tener nuestras cosas y ducharnos sin ningún coste. Puedes pedir en el mismo hotel comida y cena. También te hacen desayuno para llevar si no estás en horario de 8 a 10. Lo único que se debería mejorar es la cama supletoria, el colchón era de muelles y se notaban. Quitando esto último recomiendo esta estancia, calidad precio es muy buena. Muchas gracias a todo el personal por hacer de nuestra estancia unos días inolvidables.
Stayed 4 nights in Aug 2018
Response from Ismail on 5 Sept 2018
thank you please come beck soon

10/10 Excellent

yuki

最高のコスパ♡立地も船乗り場の近く！！
スタッフの皆さんに親切に対応して頂き、最高のコストパフォーマンスでモルディブ一人旅を過ごす事ができました！！ありがとうございます！！隣には売店やピザ屋さんがあり、スピードボートの船乗り場も近いですしオススメです！！
Stayed 3 nights in Aug 2018
Response from ismail on 23 Aug 2018
thank you

8/10 Good

Yihui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的住宿旅館：乾淨寬敞有陽台、裝潢新冷氣強，床和枕頭很好睡，有冰箱咖啡壺，免費早餐小瓶瓶裝水。
6月雖然是馬爾地夫的雨季(遊客較少的淡季)，這個季節來這裏旅遊CP值頗高，價格應該較旅遊旺季便宜，天氣其實很好。我20180615-0618在這裡旅遊都是豔陽高照好天氣，只有第2天晚間下了一下陣雨。 WhiteShell Island Hotel旅館乾淨，我住2樓403號房，有陽台可看見海灘，房間寬敞，裝潢看起來新，冷氣強還有吸頂風扇，床和枕頭很好睡，有冰箱咖啡壺咖啡杯(免費茶包咖啡包)，每天提供早餐、免費小瓶瓶裝水。旅館員工說自來水可以飲用，所以我都是以咖啡壺燒水後放涼，裝入我的保溫壺及空寶特瓶，加上旅館每天提供、及一日遊提供的瓶裝水，而未另外買瓶裝水。 在居民島Maafushi詢問遊程及費用時，除了諮詢自己住宿的旅館，也可詢問住客較多、口碑不錯的Arena Beach Hotel、Kaani Beach Hotel、iCom Tour旅遊店，可比較價格，掌握揪團出遊成行的機會。
Stayed 3 nights in Jun 2018
Response from reservertion on 29 Jun 2018
thank you

8/10 Good

Matthew, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice for going diving in Maafushi
Room is clean and spacious, staff are friendly , pro-active and helpful. Dive shop is just next door! Near jetty and beach, good location. The breakfast is very tasty indeed.
Stayed 5 nights in Feb 2018
Response from Whiteshell on 8 Mar 2018
thank you for good comment about us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
対応がしっかりしている。
途中トラブルがあり、エクスカーションのキャンセルなど、いろいろ迷惑をかけてしてしまいましたが、いやな顔をせずテキパキと対応してくれました。エクスカーションはどこかのショップと提携しているようで、いろいろなゲストハウスの方と一緒に参加しました。スタッフがエクスカーション中の写真をいつの間にか撮ってくれていたようで、デジカメのデータをUSBに入れてもらいました。部屋も毎日きれいに掃除してあり、スタッフも親切、船着場からも近い。朝食がちょっと質素でしたが、それ以外はとてもすごしやすかったです。ホワイトシェルの皆さんありがとうございました！！
Stayed 4 nights in Dec 2017
Response from Hotel on 10 Feb 2018
thank you

10/10 Excellent

P&V, Ferrara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentirsi a casa a Maafushi
Abbiamo soggiornato 8 notti al Whiteshell, ottima esperienza! Stanza ampia, sempre pulita e confortevole: vista mare, aria condizionata, frigo, cassaforte, televisione, bagno nuovo, ampia doccia, ogni giorno due bottigliette di acqua e asciugamani nuovi. Personale estremamente gentile e disponibile, sia per quanto riguarda la ristorazione sia per l'organizzazione delle varie escursioni e dei trasporti. Hanno persino organizzato una sorpresa per il giorno del compleanno! Avevamo scelto la mezza pensione: a colazione omelette, wurstel, pane tostato, marmellata, latte e cereali e frutta fresca; la cena era o a buffet oppure con ampia scelta alla carta. Tutto buonissimo, e nessun problema mangiando verdura cruda o frutta fresca. Posizione ottima, a poche decine di metri dalla bikini beach. Hotel assolutamente consigliato.
Stayed 8 nights in Dec 2017
Response from Ismail on 25 Dec 2017
thank you

8/10 Good

karine

Liked: Cleanliness, staff & service
spartiate, rien du palace, mais bon emplacement
pas conçu pour la pluie, le vent et la tempête, fuites dans la chambre ! pas insonorisé du tout : tous les bruits de l'extérieur dans la chambre, notamment les bruits du vent et la musique à fond du commerçant d'en dessous. Chambre spartiate, pas de style, sol qui gondole, porte fenêtre et fenêtres pas étanches. Une charnière dévissée dans la penderie : je me suis coupée deux fois. balcon microscopique ne permettant pas d'y mettre une chaise Personnel sympathique aux petits soins. Demie pension très copieuse
Stayed 7 nights in Nov 2017
Response from ismail on 5 Jan 2018
thank you

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel.
Muy buena habitación y baño, limpio, amplio y comodo. El desayuno buffet sencillo pero completo. Y la cena de media pensión, con menú muy habundante. No me importaría repetir.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and the hotel is nice, but the beds were terrible.
Stayed 5 nights in Jul 2017

4/10 Poor

Gais , München

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Mehr Schein als sein!
Leider in allem Enttäuschend! Nach einer Langen Anreise haben wir uns auf Erholung und einem schönen Hotel im Paradies gefreut. Leider kam die Ernüchterung beim Eintreffen im Hotel. Dauerbaustelle vor dem Hotel mit Baulärm von früh Morgens 7h bis Nachts um 23h. Maafushi ist eine einzige Baustelle, echt schlimm. Bilder sprechen für sich. Das Hotel ist Ok, Spa Bereich gibt es schon lange nicht mehr, den Zusatz können sie sich sparen. Das Personal ist sehr Nett, aber das wars auch schon.

2/10 Terrible

CEN, 北京

Disliked: Staff & service, property conditions & facilities, room comfort
最差的酒店，经理和服务生满嘴谎话，严重不推荐
特别差一次酒店体验。 首先，提前五天不停的打电话，发邮件联系确认上岛时间，根本没人接电话，有人接的时候说，船运和快艇预定需要打另一个电话，接着又打不通，说我们可能不能如期到达能否取消，又给了一个号码，还是打不通。最后只能浪费一晚预订，已经付款没有入住。 第二天上午10:00我们到达酒店，让我们等着其他客人退房。我们已经付了前一晚的全款，此时不应该没有空房，因此我怀疑该酒店把一间房销售了两次。 接着带我们去房间，我们定的家庭房，结果带我们去大床房，这个房型比家庭房要便宜一半，只售80美金，而我们订的是加完税200美金一晚的房间。他们说我们定的家庭房没有空房了，后来我说要投诉，他们去商量了一下，又找了一间家庭房空房。。。 到此我已经非常生气，更别提此酒店根本不在沙滩上，特别小的一个房间，连廉价旅馆都不如，还是在二层，却按海滩别墅的价格收费150美金一晚。我们去了隔壁另一家酒店，两面海景双床客房，入口就在沙滩旁边，装修和整体品质相差不止几个档次，也只卖150美金一晚。 实在太差了。整个maafushi岛，就一小片沙滩，这个酒店根本不靠近沙滩，却声称自己拥有全岛最好的沙滩。属于欺诈。我们将继续寻求相关机构投诉。

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Katastrof frukost o mat Nästa obefintligt o kallt
Familje rum med 2 queansbedd!!!

8/10 Good

Amanda, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities
WhiteShell Island Hotell & Spa
Underbar pärla med härlig personal. Prisvärt i alla dess former, boende, aktiviteter & mat. Dock var maten sådär, matkulturen har inte riktigt hunnit ta form.

10/10 Excellent

Søren Tinggaard, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En skøn oplevelse.
Virkelig velholdt, moderne og rent hotel. Udmærket morgenmad og excellence service fra personalet. Hotellet ligger i 2. Række fra vandet, så der er ikke havudsigt, måske bortset fra 2-3 af værelserne. Men hotellet har sin egen restaurant som ligger helt ned til den lækre private strand hvor badning i bikini er tilladt. Her fra får man gratis udleveret badehåndklæde og der er gratis liggestole til at sole sig i. Der er også gratis internet som når helt ned til stranden. Skønt !

8/10 Good

KAM MING, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本人對這關酒店給予高度評價
這問酒店所有員工服務非常之好，夠細心及非常樂意為我們安排所有事，讓我們可以達到真正享受到渡假的心情。