「The lobby receptionists and the hotel’s internal staff were very friendly, knowledgeable, and always willing to help. In contrast, there was quite a noticeable difference in attitude compared to the staff at the hotel shuttle point (parking area).
If you are not renting a car, I would recommend booking the hotel’s tour packages directly. The shuttle point is some distance from Wadi Rum village (about a 20-minute drive), and the transfer from the shuttle point(parking area) to the hotel itself...
「The lobby receptionists and the hotel’s internal staff were very friendly, knowledgeable, and always willing to help. In contrast, there was quite a noticeable difference in attitude compared to the staff at the hotel shuttle point (parking area).
If you are not renting a car, I would recommend booking the hotel’s tour packages directly. The shuttle point is some distance from Wadi Rum village (about a 20-minute drive), and the transfer from the shuttle point(parking area) to the hotel itself...
「That was one of the worst nights I ever spent in a camp.
The room was smelly, and they refused to change it even when I offered to pay, instead they provided an air perfume which didn't help much TBH.
And the dinner was awful, options were poor and taste bad, specially the main dish, Zarb!
This night ruined our trip!」
「That was one of the worst nights I ever spent in a camp.
The room was smelly, and they refused to change it even when I offered to pay, instead they provided an air perfume which didn't help much TBH.
And the dinner was awful, options were poor and taste bad, specially the main dish, Zarb!
This night ruined our trip!」
「We loved our stay at this beautiful camp operated by great people. We felt comfortable, safe, well taken care of. All good!
Wadi Rum is also an amazing place to see. It is like travelling to Mars.」
「We loved our stay at this beautiful camp operated by great people. We felt comfortable, safe, well taken care of. All good!
Wadi Rum is also an amazing place to see. It is like travelling to Mars.」
「The tent is extremely simple, No WIFI and electricity only comes after 7 pm. Although there's mosquito net but it didn't work. The extra paid tour arranged by hotel to desert is amazing, it's a must. The dinner is extra paid buffet and there's live traditional music and dancing, it was fun. Overall it's a good experience.」
「The tent is extremely simple, No WIFI and electricity only comes after 7 pm. Although there's mosquito net but it didn't work. The extra paid tour arranged by hotel to desert is amazing, it's a must. The dinner is extra paid buffet and there's live traditional music and dancing, it was fun. Overall it's a good experience.」
「The check in process took a little longer than I expected. Overall the stay was Ok but not super. The food was mediocre and on the expensive side, especially dinner.」
「The check in process took a little longer than I expected. Overall the stay was Ok but not super. The food was mediocre and on the expensive side, especially dinner.」
「Beautiful location and lovely staff. The “tent” was basic. Could’ve had a small side table and hooks. The food was excellent. The restroom/shower building and facilities left a LOT to be desired. Dirty, no TP, broken shower head. Almost no water pressure. 」
「Beautiful location and lovely staff. The “tent” was basic. Could’ve had a small side table and hooks. The food was excellent. The restroom/shower building and facilities left a LOT to be desired. Dirty, no TP, broken shower head. Almost no water pressure. 」
「Service was phenomenal. They offer activities and dinner through the hotel. Mohammed was our driver for the jeep tour and he was super friendly and funny. Hussan was very welcoming and helpful. Overall an amazing place to stay with friendly staff. Rooms weren’t as clean as they could have been , but it was still spectacular with great views. 」
「Service was phenomenal. They offer activities and dinner through the hotel. Mohammed was our driver for the jeep tour and he was super friendly and funny. Hussan was very welcoming and helpful. Overall an amazing place to stay with friendly staff. Rooms weren’t as clean as they could have been , but it was still spectacular with great views. 」
「Egyedi a hely fekvése. Nem csoda, hogy itt forgattak több hollywoodi filmet, mint a Star Wars és az Aladdin. A közelben semmi nincs, teljes a csend, és a nyugalom. A pihenést semmi nem zavarta. A csillagokban rég nem tudtam így gyönyörködni. A sátor panoráma kilátásos volt, és a felszereltsége mesebeli. Biztos, hogy el fogok még ide jönni. 」
「Egyedi a hely fekvése. Nem csoda, hogy itt forgattak több hollywoodi filmet, mint a Star Wars és az Aladdin. A közelben semmi nincs, teljes a csend, és a nyugalom. A pihenést semmi nem zavarta. A csillagokban rég nem tudtam így gyönyörködni. A sátor panoráma kilátásos volt, és a felszereltsége mesebeli. Biztos, hogy el fogok még ide jönni. 」
「The rooms need maintenance, it looked very old. Our closet wasn’t working, the doors were broken. We got that room to see the sky at night and it was very hold to roll the curtains as thy were old and not working properly. The bathroom smelled like sewer. The staff was very friendly and helpful.」
「The rooms need maintenance, it looked very old. Our closet wasn’t working, the doors were broken. We got that room to see the sky at night and it was very hold to roll the curtains as thy were old and not working properly. The bathroom smelled like sewer. The staff was very friendly and helpful.」
「We did not get to check in at all as the property was inaccessible by our driver in his car. The road in was not paved and our driver thought only a 4 wheel drive could drive on it. The driver called the hotel and requested them to fetch us in but it didn’t happen. We had to book another hotel last minute」
「We did not get to check in at all as the property was inaccessible by our driver in his car. The road in was not paved and our driver thought only a 4 wheel drive could drive on it. The driver called the hotel and requested them to fetch us in but it didn’t happen. We had to book another hotel last minute」
"The lobby receptionists and the hotel’s internal staff were very friendly, knowledgeable, and always willing to help. In contrast, there was quite a noticeable difference in attitude compared to the staff at the hotel shuttle point (parking area).
If you are not renting a car, I would recommend booking the hotel’s tour packages directly. The shuttle point is some distance from Wadi Rum village (about a 20-minute drive), and the transfer from the shuttle point(parking area) to the hotel itself takes around 15 minutes. By booking the hotel’s tours, you can better coordinate your schedule with the main attractions and the stargazing activities, while also reducing the time spent traveling back and forth between the hotel, shuttle point, and other locations.
The hotel facilities themselves are quite good. However, due to maintenance and environmental factors, the property does not appear as new or as pristine as it does in the photos. Overall, though, the hotel is still in good condition."
"The front desk staff were very friendly, offering welcome juice and fruit upon check-in. Our room had a mountain view, which was beautiful at night. The breakfast selection was very diverse, and the staff were all very friendly and helpful. It's very close to the Petra entrance. Highly recommended accommodation."