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"We enjoyed our stay at Mercure Hotel Aachen. The room was clean and staff quickly responded to our request for extra pillows (we originally only had one each). All of the staff were friendly and very helpful. Breakfast was good. Not much noise outside considering how busy the Christmas markets were, so we slept comfortably. "

"Dit was ons tweede verblijf hier. De kamers zijn proper met een goede douche. Gratis minibar wordt dagelijks aangevuld Ideale ligging voor de kerstmarkt. Bovenverdiep voor lekker ontbijt is mooi en met een mooi uitzicht."

"The reception staff were able to offer up some rooms early, which was a nice surprise. The room were spotless and large. The breakfast was exceptional. We really enjoyed our stay and hope to return some time in the New Year."

"Lovely hotel. Friendly and welcoming staff. Food was very nice (and a problem we had was very professionally dealt with to our delight). Great location and super car park. Could not fault it. "

"This is a wonderful boutique hotel. It is run by a family that has lovingly created, restored and imagined a space of comfort and wellness. The restaurant in the hotel is a true delight. This is truly a gem and I cannot recommend it highly enough."

"Very good clean room Lovely breakfast Amazing dinner served by the kindest waiters Thank you very much "

" Very clean hotel/room, pleasant staff and a wonderful breakfast selection (though a bit pricey). I would have given it 5 stars if not for the odd room layout. I had a single queen room. The toilet was immediately to the left of the door, but the sink, shower and tub were around the corner. I found that odd. There was an electric kettle in the room with a few tea and instant coffee selections, and a mini fridge. The room size was good with two windows that you could open. I came in by train and you can take bus 3 or 13 to the Hansemannplatz stop. Cross the street to Peterstraße and the hotel is down on the left. Easy to get to and a short walk further down Peterstraße gets you towards the old town. "

"Great as always. Room is spacious, well equipped and very comfortable. Bathroom and shower great. Food excellent and staff always helpful and friendly. "

"Everything was excellent "