For my birthday, my friends and I went to Planet Dive for island hopping to visit 2 islands and we rented a boat for 3,000 for the said package. When we got there, minutes into the very dangerous boat ride (I was with 3 friends and we all thought we were about to die), we were informed that we needed to go back to the resort. Once we got back, I tried to dispute the 3,000 price since we were promised a package for island hopping, we almost died and we didn’t get to visit any but the front desk attendant (I think her name is ate Nene) was very RUDE and showed no concern to us, their guests. At first, after explaining our horrible boat ride, she was very persistent that we still pay for the whole amount. She then talked to the manager and eventually told us that we can pay 1,500 saying “sige, bayaran niyo na lang yung kaya niyo” (“ok, just pay what you can afford”). It was very HUMILIATING since she was trying to imply that we were disputing the charges since we don’t have money, when in fact, I was disputing the charges because they weren’t able to provide the package that they promised and WE ALMOST DIED. Upon checking out, no one even thanked us for staying with them and no one even apologized for putting us at risk and when they found out that we’re commuting back to Manila, they even tried to belittle us even more.
