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Crowne Plaza Macau, an IHG Hotel

Photo gallery for Crowne Plaza Macau, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Macau, an IHG Hotel

Crowne Plaza Macau, an IHG Hotel

5.0 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707

Explore the area

  • Popular LocationIao Hon Market Complex11 min walk
  • Popular LocationPortas do Cerco16 min walk
  • Popular LocationMacau Ferry Terminal2 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)51 min drive

Room options

About this area

Macau

Located in Macau, Crowne Plaza Macau, an IHG Hotel is in the city centre and by the sea. Maritime Museum and Macau Matsu are local attractions and those in the mood for shopping can visit Almeida Ribeiro Street and New Yaohan Department Store. Qube at the Venetian and Studio City Water Park are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Iao Hon Market Complex - 11 min walk
  • Portas do Cerco - 16 min walk
  • Macau Ferry Terminal - 2 min drive
  • Macau Fisherman's Wharf - 3 min drive
  • Hospital Conde S. Januario - 3 min drive

Getting around

  • Hong Kong International Airport (HKG) - 51 min drive

About this property

Crowne Plaza Macau, an IHG Hotel

5-star luxury hotel by the sea
Consider a stay at Crowne Plaza Macau, an IHG Hotel and take advantage of a playground, dry cleaning/laundry services and a bar. Enjoy international cuisine and brunch at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a 24-hour fitness centre and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), a free area shuttle and tennis courts
  • Valet parking (surcharge), an area shuttle and a 24-hour front desk
  • A porter/bellboy, meeting rooms and concierge services
  • Guest reviews give top marks for the first-rate property condition
Room features
All 208 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch LED TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (MOP 480 per day)
  • Valet parking on site (MOP 490 per day)
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 108 for adults and MOP 108 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Azure
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Playground
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (11840 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 48-inch LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 350.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: MOP 108 for adults and MOP 108 for children (approximately)
  • Self-parking fee: MOP 480 per day
  • Valet parking fee: MOP 490 per day
  • Rollaway bed fee: MOP 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau, An Ihg
Crowne Plaza Macau, an IHG Hotel Hotel
Crowne Plaza Macau, an IHG Hotel Macau
Crowne Plaza Macau, an IHG Hotel Hotel Macau

Frequently asked questions

Does Crowne Plaza Macau, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at 澳門皇冠假日酒店 - IHG 旗下飯店?

As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at 澳門皇冠假日酒店 - IHG 旗下飯店 on 4 Dec 2022 start from HK$415.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Macau, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Macau, an IHG Hotel?

Self-parking is available for MOP 480 per day. Valet parking is available for MOP 490 per day.

What time is check-in at Crowne Plaza Macau, an IHG Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Crowne Plaza Macau, an IHG Hotel?

Checkout is at 11 AM.

Where is Crowne Plaza Macau, an IHG Hotel located?

Located in the heart of Macau, this luxury hotel is within 1 mile (2 km) of Jardim da Montanha Russa, Portas do Cerco and Kun Iam Temple. Sun Yat Sen Park and Sun Yat Sen Memorial House are also within 1 mile (2 km).

Can I cancel my reservation for free at Crowne Plaza Macau, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Macau, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Macau, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 451 out of 1001 reviews" "
" "5 - Excellent 45%
Rating 4 - Good. 436 out of 1001 reviews" "
" "4 - Good 44%
Rating 3 - Okay. 75 out of 1001 reviews" "
" "3 - Okay 7%
Rating 2 - Poor. 26 out of 1001 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 13 out of 1001 reviews" "
" "1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Sok Han
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2021

2/5 Poor

Verified traveller
Stayed 1 night in Jan 2020

5/5 Excellent

Harish Ashwinkumar
Stayed 2 nights in Jan 2020

5/5 Excellent

jorgen
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendef
Most beautifully decorated hotelroom I have seen! Such a pleasure
Stayed 1 night in Jan 2020

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

1/5 Terrible

Verified traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not flexible and very unfriendly,do not recommend
Stayed 4 nights in Jan 2020

3/5 Okay

Wing Nei
Stayed 1 night in Jan 2020

4/5 Good

JL, Australia
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was a big out of the city centre and the shuttle bus provided by the hotel is insufficient. You need to catch public buses or taxi to go around. Also, hotel asked for $1,000 deposit when checking in, no matter if we already fully paid for our stay. I think it’s a bit too much.
Stayed 2 nights in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff good rooms clean and very nice view I enjoyed very much
Stayed 1 night in Jan 2020

5/5 Excellent

Kat, Hk
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Hotel is close to the bridge. Clean, extended check out time.
Stayed 1 night in Jan 2020