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Grand Emperor Hotel

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In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks

Overview of Grand Emperor Hotel

Grand Emperor Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar
Map
288 Avenida Comercial De Macau, Macau

Explore the area

  • Popular LocationSenado Square6 min walk
  • Popular LocationHospital Conde S. Januario12 min walk
  • Popular LocationRuins of St. Paul's Cathedral12 min walk
  • AirportMacau (MFM-Macau Intl.)16 min drive

Choose dates to view prices

About this area

Macau

Grand Emperor Hotel is located in Macau. Holy House of Mercy and Lou Kau Mansion are local landmarks, and travellers looking to shop may want to visit New Yaohan Department Store and Almeida Ribeiro Street. Maritime Museum and Seac Pai Van Park are also worth visiting.
Visit our Macau travel guideOpens in a new window
Map

What's nearby

  • New Yaohan Department Store - 2 min walk
  • Nam Van Lake Cybernetic Fountain - 6 min walk
  • Senado Square - 6 min walk
  • Hospital Conde S. Januario - 12 min walk
  • Ruins of St. Paul's Cathedral - 12 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 16 min drive

About this property

Grand Emperor Hotel

4-star hotel with 3 restaurants and bars/lounges
3 restaurants, 2 bars/lounges and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site.
Grand Emperor Hotel offers 311 air-conditioned accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Grand Emperor Court
  • The Royal Kitchen
  • Royal Robatayaki

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • Conference space (1582 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Mini fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe

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Guest rating 4+
Guest rating 4+
Parking included
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4 star
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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transport to and from this property

Property is also known as

Grand Emperor Hotel Macau
Grand Emperor Hotel
Grand Emperor Macau
Grand Emperor
Hotel Grand Emperor
Grand Emperor Hotel Hotel
Grand Emperor Hotel Macau
Grand Emperor Hotel Hotel Macau

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 218 out of 512 reviews
5 - Excellent 43%
Rating 4 - Good. 228 out of 512 reviews
4 - Good 45%
Rating 3 - Okay. 55 out of 512 reviews
3 - Okay 11%
Rating 2 - Poor. 9 out of 512 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 512 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2021

3/5 Okay

Stayed 1 night in Aug 2021

5/5 Excellent

Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020