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Grand Emperor Hotel

Photo gallery for Grand Emperor Hotel

Front of property
In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks

Overview of Grand Emperor Hotel

Grand Emperor Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
288 Avenida Comercial De Macau, Macau

Explore the area

  • Popular LocationSenado Square6 min walk
  • Popular LocationRuins of St. Paul's Cathedral12 min walk
  • Popular LocationHospital Conde S. Januario13 min walk
  • AirportMacau (MFM-Macau Intl.)17 min drive

Room options

About this area

Macau

Grand Emperor Hotel is located in Macau. Lou Kau Mansion and St. Dominic's Church are local landmarks, and travellers looking to shop may want to visit New Yaohan Department Store and Almeida Ribeiro Street. Maritime Museum and Qube at the Venetian are also worth visiting.
Visit our Macau travel guideOpens in a new window
Map

What's nearby

  • New Yaohan Department Store - 1 min walk
  • St. Joseph's Seminary and Church - 6 min walk
  • Senado Square - 6 min walk
  • Ruins of St. Paul's Cathedral - 12 min walk
  • Hospital Conde S. Januario - 13 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 17 min drive

About this property

Grand Emperor Hotel

4-star hotel
Shopping on site, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Grand Emperor Hotel. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with 2 bars and conference space.
Other perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and a porter/bellboy
  • A gift shop, a front desk safe and smoke-free property
  • Guest reviews speak highly of the first-rate property condition and location
Room features
All 311 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the size rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Mini fridges, daily housekeeping and desks

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: MOP 49.5 for adults and MOP 49.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Grand Emperor Court
  • The Royal Kitchen
  • Royal Robatayaki

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • Conference space (1582 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Mini fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: MOP 49.5 for adults and MOP 49.5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transport to and from this property

Property is also known as

Grand Emperor Hotel Macau
Grand Emperor Hotel
Grand Emperor Macau
Grand Emperor
Hotel Grand Emperor
Grand Emperor Hotel Hotel
Grand Emperor Hotel Macau
Grand Emperor Hotel Hotel Macau

Frequently asked questions

Is Grand Emperor Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at 澳門英皇娛樂飯店?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at 澳門英皇娛樂飯店 on 26 Dec 2022 start from HK$252.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Emperor Hotel?

Self-parking is free at this property.

What time is check-in at Grand Emperor Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Grand Emperor Hotel?

Checkout is at noon.

Where is Grand Emperor Hotel located?

Situated in Macau, this hotel is within a 5-minute walk of New Yaohan Department Store and Almeida Ribeiro Street. St. Augustine's Church and Nam Van Lake Cybernetic Fountain are also within 10 minutes.

Can I cancel my reservation for free at Grand Emperor Hotel and receive a full refund?

Yes, Grand Emperor Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Emperor Hotel cancellation policy on our site for more details about any exclusions or requirements.

Grand Emperor Hotel Reviews

Grand Emperor Hotel Reviews

Overall score and ratings

8.6

Excellent

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 10 - Excellent. 218 out of 515 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 230 out of 515 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 56 out of 515 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 9 out of 515 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 2 out of 515 reviews" "
" "2 - Terrible 0%

8.5/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

WING SZE
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2021

6/10 Okay

Ka Ki
Stayed 1 night in Aug 2021

10/10 Excellent

Sou Lan
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Chi Man
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

8/10 Good

Yau Tim Edith
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in central of town Hotel staffs are good at their jobs ;good services I especially want to say a Big thanks to staff YOYO Saw My requests are all possible with YOYO great help ( Birthday celebrations surprise, trip to Shenzhen and trip to chuhai and etc)
Stayed 4 nights in Dec 2019

10/10 Excellent

Vincent Bernard
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. Value for money in old macau area
Convenient location in old macau area. Free shuttle bus going to the port area, new macau and other places available just outside the hotel.
Stayed 1 night in Dec 2019