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Reviews of Sun Plaza Motel Mackay

3 out of 5
Sun Plaza Motel Mackay
35 Nebo Road, West Mackay, QLD

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 309 reviews" "
Rating 8 - Good. 114 out of 309 reviews" "
Rating 6 - Okay. 63 out of 309 reviews" "
Rating 4 - Poor. 24 out of 309 reviews" "
Rating 2 - Terrible. 17 out of 309 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tricia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room somewhat tired and needing sprucing up. Bed uneven and sagged towards middle - very uncomfortable for two people. A bit like 2 people sleeping in a hammock. Otherwise value for the price if you don't look too closely at the paintwork and other items.
Stayed 2 nights in Mar 2024

6/10 Okay

David

Location
Stayed 2 nights in Mar 2024

6/10 Okay

Don

Travelled with partner
Disliked: Property conditions & facilities
Too far away from any conveniences when you dont have transport .
Stayed 3 nights in Mar 2024

8/10 Good

Tarsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff
Stayed 3 nights in Mar 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff that run it are the gems.
Stayed 4 nights in Jan 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, neat and tidy. Comfortable bedding.
Stayed 2 nights in Jan 2024

6/10 Okay

Stephen charles

Stayed 1 night in Jan 2024

10/10 Excellent

Leigh, Cooee Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time weve stayed there. Its affordable and staff are lovely
Stayed 1 night in Jan 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean
Stayed 1 night in Dec 2023

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy customer.
The motel was very clean and the lady in charge was very friendly and helpful . Tea and coffee sachets and milk provided. Microwave, toaster, plates and cultery also provided. Even though it was an older motel all our needs were meet.
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for one night stay
Stayed 1 night in Nov 2023

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Property a bit warn but clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice place to stay with a comfortable spacious room with microwave , toaster
Stayed 1 night in Dec 2023

10/10 Excellent

David

Smokers camped at their front doors - smoke drifting under the door at 4.00am. Unforgettable Please put seals on the bottom of the front doors.
Stayed 2 nights in Nov 2023

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lehone

Stayed 1 night in Nov 2023

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic but pleasant. Good value.
Stayed 1 night in Oct 2023

2/10 Terrible

Gemma

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service and convenient
Stayed 1 night in Oct 2023

4/10 Poor

Allison

Disliked: Cleanliness, amenities, property conditions & facilities
Very very dated. Felt like it was a rent by the hour kind of place. Uncomfortable bed, noisy location. Tattered curtains and chairs. Cables and wiring hanging from ceiling. Not pleasant at all.
Stayed 1 night in Oct 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice place to stay at a reasonable price
Stayed 1 night in Oct 2023

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money in a small motel, wonderful customer service and very convenient if you're passing through
Stayed 1 night in Oct 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just like staying at Sun Plaza very good for the pricev
Stayed 1 night in Oct 2023

8/10 Good

Mariana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Sep 2023

2/10 Terrible

Leanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the torn carpet, no hand towels, no hairdryer, no cleaning of the room or emptying the bin, no tea & coffee refresh and we had to ask for toilet paper should give you a good indication of how disgusting this place was. I’ve travelled all around the world and this one is the worst.
Stayed 3 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay with them
Stayed 2 nights in Aug 2023

8/10 Good

adrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Deborah

Stayed 1 night in Aug 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice handy place to spend a night
Stayed 1 night in Aug 2023

10/10 Excellent

Kerry

Travelled with partner
Liked: Amenities
Our room was very tidy and clean and the Motel was in a perfect location for what we needed
Stayed 2 nights in Aug 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice place to stay , comfortable room
Stayed 1 night in Aug 2023

4/10 Poor

Stuart

Business traveller
Disliked: Amenities, property conditions & facilities
Definitely in the bronx area busted tv in my room bare minimum necessities in room you get what you pay for i guess.
Stayed 1 night in Aug 2023

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room, clean and tidy, everything I needed
Stayed 1 night in Jul 2023

8/10 Good

Helena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We"ve stayed for one night, our room was clean and had everything we needed. Would recommend for short stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Kurt

Liked: Property conditions & facilities
Noise from planes and traffic.
Stayed 1 night in Jul 2023

6/10 Okay

Rodney

Disliked: Property conditions & facilities
The rooms are looking old and the whole motel needs a major update.
Stayed 4 nights in Jun 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 quiet little room with a balcony, great place to stay
Stayed 2 nights in Jun 2023

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place.
Stayed 1 night in Jun 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 2 nights in Jun 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy with everything I needed for the night. I recommend Sun Plaza motel.
Stayed 1 night in Jun 2023

10/10 Excellent

Bede

Liked: Cleanliness, staff & service, property conditions & facilities
Large quiet rooms. Clean and great value
Stayed 3 nights in Jun 2023

6/10 Okay

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
Close to everything. Great budget price. Time for a make over.
Stayed 2 nights in Jun 2023

4/10 Poor

Angus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was smelling
Stayed 1 night in Jun 2023

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely
Stayed 1 night in May 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice friendly place to stay and reasonable price my first choice when in Mackay
Stayed 1 night in May 2023

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice quiet place to stay
Stayed 2 nights in May 2023

4/10 Poor

Samuel

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Apr 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Spacious room. Anyplace with friendly staff and biscuits in the room gets five stars in my books.
Stayed 1 night in May 2023