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Response from All the staff at Mackinaw Beach and Bay on 13 May 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Good
Elizabeth, Vermontville
Travelled with group
29 Apr 2024
Liked: Cleanliness, staff & service
The staff was very accommodating and friendly. The room was dated, but very clean. We were looking forward to using the hot tub but unfortunately it wasn’t open. We will stay here again when we visit Mackinaw City in the future.
Elizabeth
Stayed 2 nights in Apr 2024
Response from Mackinaw Beach and Bay on 29 Apr 2024
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We stayed in a suite and it was spacious for 3 people and 1 night. The staff were friendly. The location was good since it was close to mackinaw city and the expressway. There is beach access. It was quiet for a Saturday night and the price was right (however, it was in October so it’s not the busy season). Would stay again.
Kelly
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on 9 Oct 2023
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Mackinaw Beach & Bay Inn & Suites is a very clean property, easy to get in and out of, and very close to restaurants, ferry boats to the Island, etc. The staff is very pleasant and helpful. I recommend this property to people visiting northern Michigan!
David
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on 9 Oct 2023
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Response from Mackinaw Beach and Bay on 5 Oct 2023
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8/10 Good
Christopher
4 Oct 2023
Christopher
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on 25 Oct 2023
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10/10 Excellent
Jeanne
Travelled with partner
4 Oct 2023
Disliked: Amenities
Front desk staff helpful and efficient. The beds were clean and crisp. Walls were all newly painted. Property is older room carpet was a little spotty. The pull out couch was also questionable. The pool and hot tub area very disappointing. For the price we really can’t complain.
Jeanne
Stayed 2 nights in Oct 2023
Response from Mackinaw Beach and Bay on 5 Oct 2023
Thanks for staying with us. We appreciate your feedback!
8/10 Good
Barry
3 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Pool depressing-spa tub bad, breakfast awful staff very nice -room spacious and great viiew
Barry
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on 5 Oct 2023
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Overall our stay was good. Front desk clerk was very friendly. Very quiet. Furniture could be updated. There were no usb ports to plug in electronics. Windows were very dirty.
Roger
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on 3 Oct 2023
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The tv didn’t work when we got there. Phone never worked. Toilet was broke. They sent maintenance 2 times but my husband had to fix it. When we asked to leave a day early due to all these things they were still going to charge us. Lastly I request 2 queens beds. We got a full and in adjoining room a king.
Diana
Stayed 3 nights in Sep 2023
Response from Mackinaw Beach and Bay on 2 Oct 2023
Thanks for staying with us. We appreciate your feedback!!!
Very Good Experience. Front Desk Young Lady was very pleasant and made the check in process very smoth. The room had a great view of Lake Huron via the Balcony on the second floor. Bed was very comfortable and room was clean.
Michael
Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on 30 Sept 2023
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Clean large room. Perfect for family. My only complaint is the amount of chlorine in the pool and hot tub was too much. You sat in the hot tub and the steam burned your eyes because it was so much.
Mackenzie
Stayed 4 nights in Sep 2023
Response from Mackinaw Beach and Bay on 22 Sept 2023
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In need of updating and deep cleaning. Sheets had small holes in them. Beds very hard, air conditioning didn't work. Hotel staff was friendly but unconcerned that the a/c didn't work.
Michelle
Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on 21 Sept 2023
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10/10 Excellent
Judith
19 Sept 2023
Liked: Staff & service, room comfort
Mackinac city
vacation
Judith
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on 21 Sept 2023
Thanks for staying with us. We appreciate your feedback!