BBQ/picnic Area
Check availability

Reviews of Home2 Suites by Hilton Madison Central Alliant Energy Center

3 out of 5
Home2 Suites by Hilton Madison Central Alliant Energy Center
2153 Rimrock Rd, Madison, WI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 553 out of 684 reviews" "
Rating 8 - Good. 102 out of 684 reviews" "
Rating 6 - Okay. 13 out of 684 reviews" "
Rating 4 - Poor. 6 out of 684 reviews" "
Rating 2 - Terrible. 10 out of 684 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what we needed for the Midwest Horse Fair. Walking distance, decent breakfast, and quiet. I wish the gym opened sooner than 0600, but other than that, it was great.
Stayed 2 nights in Apr 2024
Response from Hotel Management Team on 22 Apr 2024
Thank you very much for taking the time to leave a review on your recent stay with us! We value your feedback and hope to welcome you back to our hotel again the next time you're in Madison!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy all the amenities in the room
Stayed 1 night in Mar 2024
Response from Hotel Management Team on 13 Apr 2024
Thank you so much for taking the time to leave a great 5-star review! We value your feedback and hope to welcome you back to our hotel again soon.

2/10 Terrible

Cassady

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was traveling with my family so my daughter can see a concert playing at the local venue and I was in the room with my infant son. My son was crying and other occupants decided to hang on my wall to indicate for him to be quiet. Note he was crying around 8:30pm. I could understand if it was the middle of the night, but it was not. I left the resort and Kristin at the front desk refunded my stay. This resort is aimed towards families, not sure what other people are expecting here.
Stayed 1 night in Apr 2024
Response from Hotel Management Team on 13 Apr 2024
Thank you so much for taking the time to leave a review for us. Feedback from our guests is valuable as it helps us improve for future visits. Please accept our apologies for any disturbances from other guests while you were staying with us. We always encourage guests to notify us of anything they may need so we have the chance to make it right and reach out to other guests about potential disturbances. When you alerted the front desk that you had departed early, we were able to refund your stay with our apologies for the issue. We are deeply sorry that you did not receive the excellent experience that we strive to provide our guests and we hope you will consider staying with us again in the future.

10/10 Excellent

Michelle

Stayed 1 night in Apr 2024
Response from Hotel Management Team on 28 Apr 2024
Thank you very much for taking the time to leave a 5-star review! We value your feedback and hope to welcome you back to our hotel again soon!

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved checking in with Greg. However when I stopped at the desk the next morning I wanted to ask if there were any tooth brush & paste since I stayed over to escape the storm. There was another couple ahead of me and I am not sure what the problem was but I stood there for 10 minutes and decided to leave. I was afraid I would be late for work. Other than that, everything was great.
Stayed 1 night in Apr 2024
Response from Hotel Management Team on 3 Apr 2024
Thank you very much for taking the time to leave a detailed review on your recent stay, as well as your comments about our front desk team! We're so glad to hear you enjoyed your stay and hope to welcome you back to our hotel again soon.

10/10 Excellent

Chan, Arlington Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management Team on 3 Apr 2024
Thank you so much for taking the time to leave a 5-star review! We value your feedback and hope to welcome you back to our hotel again soon.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management Team on 3 Apr 2024
Thank you so much for taking the time to leave a 5-star review for us! We value your feedback and hope to welcome you back to our hotel again soon.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was never cleaned for the 4 nights I was there. Not sure if they wanted to get in if they heard the tv on. Never knocked to gain access. I know it said room cleaned every other day, but it wasn't done at all. I managed.
Stayed 4 nights in Mar 2024
Response from Hotel Management Team on 31 Mar 2024
Thank you very much for taking the time to leave a review on your recent stay with us! We value your feedback and apologize that your room was not serviced at all during your stay. It's possible that if you had the do not disturb sign on your door on days you would have otherwise received service, that our staff did not knock on the door or attempt to enter as hotel policy prevents them from even knocking if the sign is present. We will make sure to share your feedback with our team and we hope to welcome you back to our hotel again in the future.

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean rooms and good breakfast. Everything you want.
Stayed 1 night in Mar 2024
Response from Hotel Management Team on 30 Mar 2024
Thank you very much for taking the time to leave a 5-star review for us! We value your feedback and we're glad to hear you enjoyed your complimentary breakfast. We hope to welcome you back to our hotel again the next time you're in the area!

10/10 Excellent

Jill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent facilities. Great staff. Would recommend and will stay again!
Stayed 1 night in Mar 2024
Response from Hotel Management Team on 29 Mar 2024
Thank you very much for taking the time to leave a great 5-star review! We appreciate your feedback and we're pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon!

8/10 Good

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management Team on 25 Mar 2024
Thank you so much for taking the time to leave a review for us! If there is anything we could have done to improve your stay, please do not hesitate to reach out to the hotel directly. We hope to welcome you back to our hotel again soon!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Mar 2024
Response from Hotel Management Team on 22 Mar 2024
Thank you so much for taking the time to leave a 5-star review for us! We appreciate your feedback and we're glad to hear your recent stay was perfect. We hope to welcome you back the next time you're in the area!

10/10 Excellent

Lullaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super nice and friendly
Stayed 1 night in Mar 2024
Response from Hotel Management Team on 19 Mar 2024
Thank you very much for taking the time to leave a 5-star review for us! We appreciate your feedback and we hope to welcome you back the next time you're in Madison.

10/10 Excellent

JUSTIN

Stayed 1 night in Mar 2024
Response from Hotel Management Team on 19 Mar 2024
Thank you so much for taking the time to leave a 5-star review! We appreciate your feedback and hope to welcome you back to our hotel again soon.

10/10 Excellent

Jessica, Black Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with excellent customer service
Stayed 3 nights in Mar 2024
Response from Hotel Management Team on 13 Mar 2024
Thank you so much for taking the time to leave a great 5-star review for us! We appreciate your feedback and we're glad to hear you received excellent service during your stay! We hope to welcome you back to our hotel again soon.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nice and overall felt the quality was there for the price. They also have a free basic breakfast area in the morning including coffee and juices. Staff was nice.
Stayed 2 nights in Mar 2024
Response from Hotel Management Team on 7 Mar 2024
Thank you very much for taking the time to leave a great 5-star review for us! We appreciate your feedback and we're glad you enjoyed your stay with us. We hope to welcome you back to our hotel again the next time you're in the area!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the full aize fridge/freezer and all of the counter space and storage!
Stayed 2 nights in Mar 2024
Response from Hotel Management Team on 4 Mar 2024
Thank you very much for taking the time to leave such a great 5-star review! We appreciate your feedback and we're happy to hear you enjoyed our spacious suites. We hope to welcome you back to our hotel again soon!

10/10 Excellent

YURIY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Mar 2024
Response from Hotel Management Team on 4 Mar 2024
Thank you so much for taking the time to leave a 5-star review for us! We appreciate your feedback and hope to welcome you back to our hotel again soon.

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to have options on the TVs in the room to use apps like Netflix or Amazon prime, or be able to link my phone in without needing to use an HDMI cord
Stayed 1 night in Feb 2024
Response from Hotel Management Team on 1 Mar 2024
Thank you so much for taking the time to leave a review and providing feedback as well! We hope to welcome you back to our hotel again in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Management Team on 22 Feb 2024
Thank you so much for taking the time to leave a 5-star review! We value your feedback and hope to welcome you back to our hotel again soon!

10/10 Excellent

Richard, Bayside

Liked: Amenities
My suite was lovely. I felt as if I was in a penthouse. The breakfast was creative and featured an incredible plethora of offerings I’ve never seen featured at breakfast buffets, omelets and other egg dishes, French toast, muffins, fresh fruit, etc. I will return!
Stayed 2 nights in Feb 2024
Response from Hotel Management Team on 19 Feb 2024
Thank you very much for taking the time to leave a wonderful 5-star review! We value your feedback and look forward to welcoming you back to our hotel again in the future!

8/10 Good

Kyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the room had a kitchenette and the front desk staff were super friendly! Only suggestion, some kind of animal based protein on the breakfast buffet such as sausage, bacon, and/or eggs.
Stayed 1 night in Feb 2024
Response from Hotel Management Team on 16 Feb 2024
Thank you so much for taking the time to leave a review on your recent stay with us! We appreciate your feedback and will pass along your comments to our team. We hope to welcome you back the next time you're in town!

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very friendly. The person who checked us in was very informative. Will stay here again.
Stayed 1 night in Feb 2024
Response from Hotel Management Team on 15 Feb 2024
Thank you very much for taking the time to leave a great 5-star review! We appreciate your feedback and your positive comments about our front desk team! We look forward to welcoming you back to our hotel again soon!

10/10 Excellent

Doug, Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Feb 2024
Response from Hotel Management Team on 15 Feb 2024
Thank you so much for taking the time to leave a 5-star review for us! We value your feedback and we're glad to hear you enjoyed your time at our hotel. We hope to welcome you back to our hotel again soon!

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and spacious rooms.
Stayed 1 night in Feb 2024
Response from Hotel Management Team on 11 Feb 2024
Thank you so much for taking the time to leave a great 5-star review! We value your feedback and we're glad to hear you enjoyed your stay. We hope to welcome you back to our hotel again soon!

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management Team on 11 Feb 2024
Thank you so much for taking the time to leave a review on your recent stay! We appreciate your feedback and hope to welcome you back to our hotel again soon.

10/10 Excellent

Aurea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean but it’s a little small for a suite, living room and bed, the only difference is a curtain.
Stayed 3 nights in Feb 2024
Response from Hotel Management Team on 9 Feb 2024
Thank you so much for taking the time to leave a 5-star review! We value your feedback and we're glad you enjoyed your stay. The studio suites do have everything in one room while the bedroom suite has a separate bedroom space rather than the curtain divider in the studios. We hope you will consider staying with us again in the future.

10/10 Excellent

Connor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from Hotel Management Team on 5 Feb 2024
Thank you so much for taking the time to leave a great 5-star review for us! We appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hotel Management Team on 9 Feb 2024
Thank you very much for taking the time to leave a great 5-star review! We appreciate your feedback and hope to welcome you back to our hotel again the next time you're in the area.

8/10 Good

Ana E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & homey
Stayed 1 night in Feb 2024
Response from Hotel Management Team on 5 Feb 2024
Thank you so much for taking the time to leave a great review for us! If there is anything we could have done to improve your stay, please do not hesitate to reach out to the hotel directly. We hope to welcome you back to our hotel again the next time you're in town!

8/10 Good

Rhishikesh

Stayed 1 night in Feb 2024
Response from Hotel Management Team on 20 Mar 2024
Thank you so much for taking the time to leave a review for us! If there is anything we could have done to improve your stay, please do not hesitate to reach out to the hotel directly. We value your feedback and hope to welcome you back to our hotel again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Hotel Management Team on 5 Feb 2024
Thank you so much for taking the time to review your recent stay with us! We value your feedback and hope to welcome you back to our hotel again soon!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend getaway
We met up with my family from Iowa this weekend. We have never stayed at this hotel before but was really impressed with it. Room was spacious, clean and very comfortable. All the accommodations were great, really nice lobby area, exercise room (dumb bells go up to 75# for serious lifters), we looked in at the pool and it looked good. My wife and I came down stairs and sat by the fireplace and did some reading. I would highly recommended tit o anyone headed to Madison. Plus easy access right off of the beltway.
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 28 Jan 2024
Thank you very much for taking the time to leave such a wonderful review for us! We appreciate your feedback and we're glad to hear you had a clean and comfortable stay with us. We hope to welcome you back to our hotel again the next time you're in the area!

10/10 Excellent

Karon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home 2 Suites is always great
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 28 Jan 2024
Thank you so much for taking the time to leave a review on your recent stay! We value your feedback and hope to welcome you back to our hotel again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!!
We will be back-for sure! Staff was amazing, super clean, warm and clean pool! Everything you need in your room! And great location! Starbucks and a really good restaurant in the parking lot!! Thank you staff at Home2 Suites!!!
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 28 Jan 2024
Thank you so much for taking the time to leave a great review for us! We appreciate your feedback and your positive comments about our hotel and team. We look forward to welcoming you back to our hotel again soon!

8/10 Good

Brittany

Stayed 2 nights in Jan 2024
Response from Hotel Management Team on 20 Mar 2024
Thank you very much for taking the time to leave a review on your recent stay! If there is anything we could have done to improve your stay, please do not hesitate to reach out to the hotel directly. We appreciate your feedback and hope you will consider staying with us again in the future.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and easy access
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 25 Jan 2024
Thank you so much for taking the time to leave a great 5-star review! We appreciate your feedback and we're glad to hear your stay was clean and comfortable. We hope to welcome you back again soon!

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Management Team on 25 Jan 2024
Thank you so much for taking the time to leave a review for us! We appreciate your feedback and if there is anything we could have done to improve your stay, please do not hesitate to reach out to the hotel directly. We hope to welcome you back to our hotel again soon!

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient location. Fair price. Great free breakfast! Nice to have the Starbucks next door, too.
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 25 Jan 2024
Thank you so much for taking the time to leave a review on your recent stay! We're glad to hear you enjoyed your complimentary breakfast! If there is anything we could have done to improve your stay, please do not hesitate to reach out to the hotel directly. We hope to welcome you back to our hotel again soon.

8/10 Good

Tong

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great for the night and service was excellent.
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 19 Jan 2024
Thank you very much for taking the time to leave a review on your recent stay! We value your feedback and we're glad to hear the service was excellent. If there is anything we could have done to improve your stay, please do not hesitate to reach out to the hotel directly. We hope to welcome you back to our hotel again soon!

10/10 Excellent

Ashle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was a breeze. Room was spacious and clean, with plenty of amenities. I honestly loved that they have blackout curtains. There's also a nice brew pub within a 2 minute walk, drinks and food were very good!
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 15 Jan 2024
Thank you so much for taking the time to leave a wonderul 5-star review! We appreciate your feedback and we're so glad to hear you enjoyed your stay. We hope to welcome you back to our hotel again soon!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Management Team on 15 Jan 2024
Thank you so much for taking the time to leave a great review! We appreciate your feedback and hope to welcome you back to our hotel again the next time you're in town!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 15 Jan 2024
Thank you very much for taking the time to leave an excellent review! We value your feedback and we hope to welcome you back again soon!

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 13 Jan 2024
Thank you so much for taking the time to leave a 5-star review for us! We appreciate your feedback and hope to welcome you back to our hotel again soon!

10/10 Excellent

Nou

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was really clean. We traveled with our two kids. Plenty of space in the room. It was clean, exercise room and laundry area was nice. Pool was big enough to host there many kids that were also staying there. Friendly staff. All around a good experience during our 2-night stay.
Stayed 2 nights in Jan 2024
Response from Hotel Management Team on 13 Jan 2024
Thank you very much for taking the time to leave an excellent 5-star review on your recent stay! We value your feedback and we're so glad to hear your stay was comfortable and clean. We hope to welcome you back to our hotel again soon!

10/10 Excellent

Olivier

Stayed 1 night in Jan 2024
Response from Hotel Management Team on 31 Jan 2024
Thank you so much for taking the time to leave a 5-star review! We appreciate your feedback and hope to welcome you back to our hotel again soon!

10/10 Excellent

WADE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Management Team on 8 Jan 2024
Thank you so much for taking the time to leave a 5-star review! We value your feedback and hope to welcome you back to our hotel again the next time you're in the area!

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New years family
Everything was great the staff was excellent they kept texting to make sure we were comfortable and asking did we need anything just let them know. They referred us to liberty Station Restaurant the barbeque was fantastic. I will be back next year.
Stayed 3 nights in Dec 2023
Response from Hotel Management Team on 8 Jan 2024
Thank you so much for taking the time to leave a great review on your recent stay! We appreciate your positive comments and we're glad to hear our staff made sure to reach out and provide excellent service during your time at our hotel. We look forward to welcoming you back when you're in Madison in the future!

10/10 Excellent

Samantha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great, the room was very nicely sized and everything was so clean!
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 8 Jan 2024
Thank you so much for taking the time to leave a great 5-star review! We appreciate your feedback and we're so glad to hear you enjoyed breakfast during your stay! We hope to welcome you back to our hotel again soon.

10/10 Excellent

Gaoxong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management Team on 8 Jan 2024
Thank you very much for taking the time to leave a 5-star review! We value your feedback and hope to welcome you back to our hotel again soon!